Hall Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

3010 S Southwest Loop 323
Tyler, TX 75701
Mapa e indicaciones

Ventas: (903) 827-4087 Servicio: (903) 500-2278

Hoy 8:00 A M - 7:00 P M (Abierto ahora)
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Ver Concesionario

Hall Buick GMC

13 reviews
Hoy 8:00 A M - 7:00 P M (Abierto ahora)
3010 S Southwest Loop 323
Tyler, TX 75701

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
14 nov. 2019
Drove nearly an hour to do a deal. Was willing to pay asking price. They refused to come close to NADA trade in value, in fact they insisted on offering $3000 less than NADA on my clean trade. Guess they feel they must make $4-5000 per deal. That was my experience.
¿Te resultó útil este(a) review? | No
17 nov. 2019
Respuesta del concesionario actual:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 771-2886 to discuss your concerns, as your satisfaction is of utmost importance to us.
5 oct. 2019
We have had a good overall experience with Hall-Buick-GMC. Jose was our salesman and was courteous, professional and helpful in every way. Gus, the finance manager was also pleasant to work with. We had a good experience buying a car online from Hall. We wish only that Hall offered a trucking service to make the experience complete. We had some difficulty with the trucking company we hired even though it had a five star customer rating from the Bay Area. Before we actually have the Explorer in our possession we will have waited -due to delays - nearly 4 weeks. I guess it’s difficult to get good trucking support in the car business. Buyers must be patient when ordering online.
¿Te resultó útil este(a) review? | No
9 oct. 2019
Respuesta del concesionario actual:
We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
2 jul. 2019
Contacted us straight away. Very helpful and quick with the entire process.
¿Te resultó útil este(a) review? | No
4 jul. 2019
Respuesta del concesionario actual:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
10 abr. 2019
He informed me of the great deals they had and answered all my questions.
¿Te resultó útil este(a) review? | No
16 abr. 2019
Respuesta del concesionario actual:
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hall Buick GMC and we hope to see you again.
7 abr. 2019
I bought the truck! Leo Flores at Hall Buick GMC responded very soon after I made my query. I drove to Tyler (some 100 miles away) and looked at the truck. The pictures the dealership posted were quite indicative of just how nice the truck was. Leo and the team there were great to work with, and I was blessed to buy the truck!
¿Te resultó útil este(a) review? | No
16 abr. 2019
Respuesta del concesionario actual:
Hello there, congratulations on your new truck! We're so happy to hear we were able to provide you with a positive experience. Thank you again for choosing Hall Buick GMC and we hope to see you soon. Take care!
17 ene. 2019
Luis talk to me for two weeks about buying a truck he talk to me about 9am that morning I told him I be there around 130 pm I showed up and talk to Luis after I went all the way to Tyler tx from mt.pleasant tx he couldn't find the keys.the truck was all ready sold somebody had already bought it and they just took it down today 1- 17-2019 I was so piss but I left mad I went got something to eat then went back to say to them that I was sorry for my actions. now to hall you all have to do a better job letting people's know before they drive their gas out and putting miles on their vehicles you all should pay for their gas or something.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
27 ene. 2019
Respuesta del concesionario actual:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 771-2886 to discuss your concerns, as your satisfaction is of utmost importance to us.
8 dic. 2018
Hosea Cervantes was the salesmen I dealt with. He was professional, efficient, and friendly. Buying process went smoothly and quickly. It was one of the best buying experiences I’ve ever had.
¿Te resultó útil este(a) review? | No
20 dic. 2018
Respuesta del concesionario actual:
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

Sincerely,
Monte Hall, monte@hallbuickgmc.com, 903-266-7800
31 jul. 2018
Good experience. Didn’t get handed off to four different salesman to try and wear us down. Dealt with the initial salesman, Sandy, and then the manager James. Good experience overall.
¿Te resultó útil este(a) review? | No
5 ago. 2018
Respuesta del concesionario actual:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Sincerely, Monte Hall, monte@hallbuickgmc.com, 903-266-7800
8 jul. 2018
Smoothest purchase experience ever !
¿Te resultó útil este(a) review? | No
12 jul. 2018
Respuesta del concesionario actual:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.
Sincerely, Monte Hall, monte@hallbuickgmc.com, 903-266-7800
23 jun. 2018
Great experience, lots of help. Bought this car and love it!
¿Te resultó útil este(a) review? | No
24 jun. 2018
Respuesta del concesionario actual:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know.
Sincerely, Monte Hall, monte@hallbuickgmc.com, 903-266-7800
10 jun. 2018
Very professional sales staff
¿Te resultó útil este(a) review? | No
10 jun. 2018
Respuesta del concesionario actual:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Sincerely, Monte Hall, monte@hallbuickgmc.com, 903-266-7800
17 may. 2018
The sales person was very nice and helpful.
¿Te resultó útil este(a) review? | No
20 may. 2018
Respuesta del concesionario actual:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Sincerely, Monte Hall, monte@hallbuickgmc.com, 903-266-7800
12 abr. 2018
Purchased truck! Great price and good people
¿Te resultó útil este(a) review? | No
22 ene. 2018
Good, fast response
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
11 ene. 2018
Drove over a hundred miles to buy the SUV we talked about. When I got there the salesman said that one was sold but he had another one that was just $10,000. more. He ask did I remember the price of the one I was coming to buy and I said yes $26998. He said no it was $36000. I showed him on my phone and he said oh we sold that one. Y'all save your gas . They use the old bait and switch. I just got in my car and left. I am to old to play games. When I come to buy I don't play . Just give me the price and I'll write the check. Older people have heard just about all the lines from car dealers. Be honest with the car and you will be surprised how well your business will do with people coming back and telling their friends where to buy.
A 15 de cada 15 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 ene. 2018
Taylor was very knowledgeable and professional. But I think his greatest attribute is the fact that he was totally honest. It was a pleasurable experience!
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 dic. 2017
Good
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 dic. 2017
The salesman and finance dept really worked with me to get me the car I wanted
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 nov. 2017
I love the service, expertise and people at Hall Buick! They went above and beyond and was so willing to go the extra mile to win my business. Now the other dealerships are calling and emailing me back, but they're too late. I am loving my 2014 Jeep Grand Cherokee from Hall! Thank you Leo--the best salesperson in the world! I hope your anniversary was awesome!
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
21 oct. 2017
Salesman was very informative and forthcoming. Never pushed the issue of making a sale which made our car shopping more enjoyable. I would highly recommend coming here for your next vehicle purchase.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 oct. 2017
They have been so helpful and understanding
¿Te resultó útil este(a) review? | No
27 sep. 2017
Didn’t end up buying the vehicle but their response was quick, helpful, and informative!
¿Te resultó útil este(a) review? | No
16 ago. 2017
Answered my questions, but not the exact vehicle I wanted.
¿Te resultó útil este(a) review? | No
12 ago. 2017
No pressure salesman. Worked out a deal online with no pressure to come in and negotiate. Great car at a great price. Ask for Leo.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
11 may. 2017
Absolutely wonderful! After making an inquiry three nights ago via email, a sales representative from Hall Buick GMC contacted me at 8 AM the next morning! Wow! That was quick! (I did not start hearing back from other dealers until noon or after 3 PM.) I told Sean at Hall Buick GMC that I was interested in a 2014 Subaru Forester XT for my wife's 60th birthday, but I did not see how I could purchase their car since the dealership is in Tyler. (My wife would never want to make a 5-hour drive round trip drive to Tyler just to see a car!) I wasn't sure what to do because I did not want to purchase the car outright without my wife seeing it, but I still wanted to - somehow - surprise her.) Hall Buick GMC went above and beyond to help me out and arranged to deliver the car to us in Waco WITH NOT STRINGS ATTACHED! If my wife decided she did not like it, we could send the car back to Tyler without spending a dime! The car was exactly as described and my wife fell in love with it. Thanks to Hall Buick GMC my wife was so surprised, too! We closed the deal, and according to my credit union, we purchased the car at a great price, too! I would highly recommend Sean McSpedden and Hall Buick GMC! Bravo!
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 abr. 2017
I am extremely unhappy with my experience with Hall Buick/GMC. I was supposed to have a 10am appt but while driving there, I called and was told that I had no appt. Also the vehicle I was going to see was not even at the dealership. To much deception on their part. Very displeased with the way they handled this. Wou;d not recommend anyone to go there.
A 5 de cada 6 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 may. 2017
Respuesta del concesionario actual:
Tommy
While we are very sorry about the miscommunication regarding your service appointment. We are very sorry this happened during your last service visit, we're happy you brought it to our attention. It is our main goal to make sure our service is to your satisfaction,  it’s helpful to know the  so we can address it. Thank you .
22 mar. 2017
They responded pretty quickly, but it seems that the vehicle that you are looking for is always sold but they will try and sell you one of the top line vehicles. I don't really care for that.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 may. 2017
Respuesta del concesionario actual:
Harold
Thank you for sharing your comments. We always strive to offer the very best of products and services to our customers and it is always our intention to operate with this in mind. Thank you again and please reach out if we can ever be helpful.
28 feb. 2017
I would recommend anyone to shop at this dealership. I got a great deal on this truck and it was more than everything that I had imagined. Great truck, great dealership, and even better people working there. Thanks!!
¿Te resultó útil este(a) review? | No
12 feb. 2017
Excellent experience! Very helpful and friendly sales staff provided quality service. I financed through my credit union and both parties were diligent in taking care of my needs. The vehicle was exactly as described by the salesman. Super clean inside and out- looked like new inside and out- no flaws noted. When I arrived- I was greeted by the salesman that was providing me info over the phone and through email. He was not a pushy sales person- which made the transaction far more pleasant than past experiences with other dealerships. I highly recommend them!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
1 feb. 2017
Very good experience
¿Te resultó útil este(a) review? | No
9 ago. 2016
This auto dealer is not your typical auto dealer. This dealer is far better than an average dealer. Very professional. Salesman Jose Cervantes is a professional and also an excellent sales person. He values the customer.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
23 jul. 2016
Had exactly what I wanted. Jose Cervates has worked with me every step of the way! Got me what I wanted in the deal and is continuing to work with me after the sale! Great dealer so far!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 jun. 2016
An appointment was made to look at the vehicle. We drove 2 hours to be told that the vehicle was sold the evening before. No phone call, text or email notifying us that it was sold. Would not recommend this place.
A 4 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
31 may. 2016
they help me a lot, especially paco hes a great guy if you ever go there go and talk to paco .
¿Te resultó útil este(a) review? | No
18 may. 2016
They responded quickly and followed up.
¿Te resultó útil este(a) review? | No
8 may. 2016
Not good.... The deal was done over the phone, drove 4 hours.. The truck was in fair condition, there was a dent on the back passenger side that someone tried to beat out. Salesman said they didn't know it was there. $30988 truck with no warranty, "as is" now who in their right mind would purchase a $30988 truck without some kinda warranty..I tried to purchase a warranty but they didn't want to work with me they wanted me to pay 4600$. Not happening!!!
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 feb. 2016
Elbert was very helpful!!
¿Te resultó útil este(a) review? | No
30 ene. 2016
Amazingly responsive
¿Te resultó útil este(a) review? | No
20 nov. 2015
He was a great help
¿Te resultó útil este(a) review? | No
14 nov. 2015
Responded right away and gave me the info i wanted.
¿Te resultó útil este(a) review? | No
16 oct. 2015
Nice experience dealing with the folks at Hall Buick Gmc
¿Te resultó útil este(a) review? | No
3 sep. 2015
we bought a different truck that is shown. The truck we got had 29 miles and more additions which cost more but we are very pleased with Hall Buick GMC!
¿Te resultó útil este(a) review? | No
21 jul. 2015
very good service
¿Te resultó útil este(a) review? | No
19 jul. 2015
Very good
¿Te resultó útil este(a) review? | No
6 abr. 2015
very nice folks
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
30 dic. 2014
Fast response
¿Te resultó útil este(a) review? | No
12 ago. 2014
Price posted was not honored
¿Te resultó útil este(a) review? | No
4 ago. 2014
Your Attention is Good
¿Te resultó útil este(a) review? | No
5 jun. 2014
Good
¿Te resultó útil este(a) review? | No
23 may. 2014
Very good customer service
¿Te resultó útil este(a) review? | No
5 ene. 2014
Gave all the info that was needed
¿Te resultó útil este(a) review? | No
20 dic. 2013
We did buy the truck already. Thanks
¿Te resultó útil este(a) review? | No
19 oct. 2013
He would be helpful if I was still interested. I lost my job.
¿Te resultó útil este(a) review? | No