2015 Kia Sorento usados en venta en Chicago, IL

They have been very professional and responsive. I am Scheduled to meet with them next week.

Sale rep Gabe was very nice. And the manger on duty treated us very well. Even tho I didn’t didn’t purchase a car from them.

Unprofessional staff. I called ahead a few days prior to driving in to view a particular vehicle of choice. I was given contact information for who to speak to when I arrive and was also ensured that the car was available to test drive. When I arrive I was greeted only to find out the car is currently in maintenance. They didn't attempt to rectify the situation so I test drove a similar vehicle just to get a feel for it and left. They won't get any of my business for wasting my time.

Everything good nice salesman

Very Responsive and informative answered all my questions

Great dealership.

Very polite and helpful

Staff was ok. But tru k was not what they said at all. Higher mileage by 1500!! Power stering unit n engine tapping from bad lifters. Very disappointed n wasted three hours!!!

Shelby has been great to communicate with. I determined AWD was a must for me so she kept her eye out for one coming in. I found one prior to that happening.

Kind and helpful staff, didn't pressure customers into buying a vehicle if it wasn't the right fit.

Very nice car I moved to an Audi SQ5 instead, but the Tuareg is a very nice car. I prefer diesel and am sorry we don’t have them now.

We bought a 2011 Volkswagen Jetta for my niece at a good price and had good service.

Did excellent job responding to me. Still considering this GMC Terrain. But would like the 2.0L engine

Wonderful experience! I bought the car.

Very prompt to answer my questions

Fantastic! Bill the owner is great! Would recommend this dealership to anyone! Would go back in the future!

Very personable

I visited them and they were very nice even though I ended up not buying from them, they refunded my deposit right away. I can recommend them to everyone

I’m so happy I did business with willow took Kia they were very professional and knowledgeable, I didn’t have to wait much for the entire process of buying a vehicle.thank you all from the manager to the sales man great people highly recommend buying here.

Let me know right away that car we were interested in was sold

The dealer was very helpful and honest about the car. I would use them again.

Not impressed with this dealer at all. The tires were shot and the wheels were awful. I was told they could change out the wheels. We were taken to the salesman's desk. He asked what we thought about the car. We brought up the wheels and tires again. Then we were told the price was wrong. It is $2,000 more! The car was already overpriced. We walked out

The dealer did not respond to information on the vehicle. I only received an auto response thanking me for my interest. About a week later I received an email asking me about information that was sent to me, which I never received. I purchased a vehicle from from another dealership.

Car look nice I like that all of the cars are inside the dealership but this vehicle had too many warning lights on at the time

They followed up but I ended up working with their other store

Great people to deal with even though some one else beat me to the deal

It was the beat car buying experience I’ve ever had. Totally professional and helpful. Andre took quite a bit of time teaching us to use the car. He’s a wonderful man!

I really want the suv but unfortunately I wasn't able to get it

Rapid response - quick answer to questions - offered to post photos. Time crunch made deal impossible.

Great service. Prompt response!

Called me back and emailed me promptly.

All contacts with the staff have been great ! I have not purchased as of yet due to me working all the time

I had a text message and was followed up with very quickly in 24 hours. Great deal, just further than I wanted to drive.

They replied asking for a phone number. I promptly replied, sent 4 emails but heard nothing back. I guess they don't need the business

Won’t do business again. After making a 4 hour trip with 5 kids we left with no car. 0 money down turn into $3000. Not worth the time.

Great customers service

Bill Horst very professional

Very fortunate to have come across this dealership. Our sales rep Elias M. was very professional and went above and beyond to work with us. Amazing atmosphere, very modern appeal and the whole car buying experience was just phenomenal!! Highly Recommend this place! Thank you Elias for working with us and I hope Valley Honda forwards this review to you.

Norma was awesome. Before we went in to see the car she sent us a video walk through that was very thorough. She showed us the car and brought us out for a test drive answering all of our questions along the way. Norma made feel very comfortable.

Brent and David were great! Brent Enger was very knowledgeable and answered all my questions about the car. Happy with our experience, the vehicle we purchased, and David followed up after the sale.

Very good

Asked about truck bed length. Informed it was the right length. Set appointment. Again asked about bed length. No reply. All of this was done by text. Manager left me a text and we set up meeting. Drive got an hour to get to dealer. Walked in swarmed by sales people. Met David. Went to look at truck. Asked about bed length. Not what I wanted. Left

Friendly, low-pressure, customer focused experience from start to finish.

Great experience , my salesman was Mo Afzal and he was fantastic as was everyone that was involved in the purchase , This Toyota dealership will get my business again. Thanks to Oakbrook Toyota staff , you guys are doing it right.

Very nice

Contacted me right away and answered questions but sold the car before I could get there to look at it. Would not take a deposit to hold the car for a few hours.

Out of the many car dealership experiences we've had in the last few years in the US, I'd definitely rate this one we had with James Flores and Ron Robbins as one of the best yet. They were very informative, respectful, and even worked with us to make sure we get the car at the price we were comfortable with.

Steady updates

Everything went well with the experience. The car was exactly what I wanted.

After texting back and forth for a couple of days. I drove over an hour to buy the car. Getting in on the agreed time I was informed the car was on hold for a customer in MI. The salesperson didn't even know my name. Then they said they sent her money back and tried to sell me the car anyway at a much higher price. Very unprofessional. Later that day I found a used 2021 with 400 miles for the same price.

Scam! Car Gurus listing was $8,490. Contacted and told was $10,900. They said they would honor the advertised price. While on my way to the dealer (over 100 miles away) they texted me that it was sold. Later saw same truck listed for $10,900.