2015 Chevrolet Cruze usados en venta en Chicago, IL

Helpful staff but the car was sold

I couldn’t have had a better experience!!

Raul was great to deal with. Very helpful.

I contacted Lexus of Merrillville because I was interested in a Jeep Renegade that was in their inventory. I spoke several times to Stacy before the appointment. He was really kind and polite. Someone else purchased the vehicle before my appointment but he still called to inform me which I thought was really considerate on his part. If I was not set on the Jeep I would have stuck with the appointment and purchased another vehicle. Highly recommend.

I had a great experience. I had a wonderful salesman and finance person. Both were named Bob. They were very knowledgeable. I really love my car. Thank you

made an appointment. before i went in i called one last time and was told that it already had a buyer and it had a check engine light. they just wanted to waste my time apparently.

They are a great group of people! They don't put you in a car that you can't afford.

They got back with me quickly but I didn't know it was so far away

LOVE, LOVE, LOVE my new Cadillac!!! Everyone was so helpful, returned phone calls and salesman Eli was fabulous! Would definitely buy another car here!!!

Very unprofessional, workers were swearing while I waited. Argumentative

Add 800 dollars of add on dealer prep fees to car prices. Not a dealer I would recommend to a friend. Lots of waiting for them to finish the car paperwork. Not a good experience

I would rate this dealer 0 Stars if that was an option. This is definitely not an honest dealer. The price on CarGurus was 18,790 but when I called the price they gave was $29, 700. They said the difference was because I was paying with cash. So I ask what price would be if I financed through whatever lender they required, and they quoted a price of 22, 720.

Dont know enough to rate anyone yet. So far so good, but we just talked.

He responded and said the vehicle was in transit from FL and would contact me when it arrivwd at dealership. I haven't heard anything since.

Good quick response. Easy to speak to.not pushy at all

Full of it....They let me drive all the way out there,after speaking with them before I came.And they told me the vehicle I wanted was available.We even discussed an extimate of what my monthly payments might be.And when I got there they told me that the vehicle had just went to the auction for mechanical issues.

Good

The car was in bad shape. They were selling as is! They would not glue a weather stripping that was hanging, tighten a door that was loose, and many other things. Over priced.

I think they were friendly enough for me to buy a new car from them .it's hard for a black man to get a good deal nowadays but I think they took care of me very well Rose and Felix.

They sold me a car with a bent rim, secretly raised the price $200 and made me wait until 9pm for delivery. I will never use them again.

The car wasn’t what was described. The car was described as showroom clean. Car had scratches down both sides and front end looked as if it was in an accident of some sort. Definitely wasn’t showroom quality.

When I bought the vehicle, there was a couple of issues on the vehicle, but the dealer was very professional and patient and I'm very happy I did business with them

Had a great experience with this place, Mike got me in and out with no time wasted even though I don’t have a great credit.. I recommend this place 1000%

Test drive knowledgeable salesman

I was ready to send full payment until I read the carfax! Mileage discrepancy keep showing up so therefore I informed them I was no longer interested and for them not to run my credit! I got two emails that they went ahead and run my credit! Twice at the same place! Unacceptable behavior!

They want to run a full , hard credit report before you can test drive the vehicle I went to look at had a flat tire & another had vehicle had a low tire warning light in. The warehouse / showroom isn’t well lit so the only way to see the car in good lighting is to move it outside which wasn’t offered. No thank you !

Not really responsive. Sent one email telling me to call the dealer, didn’t reply to my follow up.

Dealer responded via text. Then while we are texting, I get an email saying he couldn’t get ahold of me! Vehicle was NOT as it was listed. No effort to try to find me what I was looking for

Andrew was fantastic! Great communication, great sustainer service, real down to earth guy. Would happily send anyone looking for a car to him.

Andrew was professional and courteous. This particular vehicle wasn't a good fit for me, and I did not feel pressured by him which was refreshing. He did a great job!

The salesperson was extremely helpful with the whole transaction.

Helpful people who will go out of their way to help

Responsive

The car rode around on an open semi trailer all day and arrived 10 hours late, it was very dirty (it was supposed to be cleaned and detailed, it was not), known cosmetic damages were not mentioned at all (large amount of scratches, chips, as well as chrome cracking on the rims). Overall bad experience at this dealership as a result of not being completely honest of the vehicles condition as well as bad quality of delivery.

Great and easy to work with.

Very fast response!

Great fast service. I recommend going here!

Excellent service!!

Didn't have a 3rd row seat so I thanked them for their call back.

They were very good people. On there toe's about sale's. Enjoyed there honesty over all.

They made contact n keep in touch but I was really busy and I thought it was for the h2 not h3 cuz I want a h2

Great guys did what they said

Excellent!

Salesman was honest about the vehicles.

Followed up with me after my inquiry.

Great deal, a lot of fun, easy transaction. Thanks for everything.

Working with Scott was a very pleasant experience.

They were willing to let us take the vehicle to our mechanic, before we potentially purchased the vehicle. We chose not to purchase the vehicle because we could not agree on a final price.

Contacted me right away.. great communication!

The car was not as described, had significant damage. After 2 days of trying to work out a deal, they sold the car without notifying me that it was being sold.

Great service walked in and they listened to what i wanted made a deal and all moved nice and smooth thanks Grant for u help hospitality

I was told it was sold when I contacted them a 2nd time about the price and I was told it was sold even though it’s still on the website. I asked them again if it was sold in message form and never got a response.

Prompt follow up via text

It was a very good experience and good costumer service, nice and helpful if i need another car i will come back. I recommend the dealer to my friends. Cars are clean and ready test drive!

Very responsive and helpful.

Ronald was very helpful in buying my MINI, Very good experience

The experience was HORRIBLE. For the type of dealership this is the car that I wanted was not ready it was dirty inside and out it was rusty in the door panels and on the outside rear door and I made an appointment 2 days prior to going to the dealership. And they wanted $11,400 for a rust bucket. Ues I was used but I've bought pre owned vehicles that looked and drive like new. Wouldn't recommend this place at all