Concesionarios de Kia cercanos (Holtsville, NY)

Sent price breakdown as requested via email

I received a callback from a sales representative . I stated that I was interested in the seltos sx turbo. She stated the car was available an she would have it pulled out for me to view and test drive. Arrive at the dealership and they stated that she was not in yet. They give me another salesman who promptly showed me a lower model of the car. When I stated that wasn't the same car. He along with a manger go look for the car. Come back 2 minutes later and stated the car was previously sold and they did not know why it was still on the web site, which it is still on today four later. I get up and said to my wife let's go. As I leave the manger comes out and tries to give me a lower model to look at. I don't like having my time wasted. They knew the car wasn't available and could have called and stated such. Instead they play games to get you into the dealership. Simple bait and switch.

Price was much higher than price shown. Was not happy with the lack of transparency. Would not recommend this dealership. On the site it had one price, when i was contacted I was told, by a gentleman, that that was the price I seen on the site. I called again and got a different person who gave me a much higher price (a market mark up). If I would have not called, I would have drove over an hour, one way, to only turn around because it was out of my price range. I did find a dealer that was true to what was advertised and bought the vehicle from them.

The dealer contacted me quickly, however they had already sold the vehicle I was interested in.

Amazing experience from start to finish! The team here is friendly and professional. They really listen to what you're looking for and work hard to get you the best deal. Will be coming back for sure!