Concesionarios de Hyundai cercanos (Providence, RI)

Worst experience I have ever had! Complete disrespect for me. I really wish I could remember everyone's name. When we were finally greeted he introduced himself as the manager he was very unwelcoming and didn't have a genuine bone his body. I was speaking with Ashanti who then said I should ask for Cristin then I got another text to ask for Justin. The manager greeted us and asked an employee standing there if he was busy he sai no and proceeded to what I thought was help us. I was very specific what vehicle I wanted to see from the start of my communication with this dealership. I had a feeling based on the questions that something was not right. I drove over an hour for this specific vehicle. To then be told it was sold 2 days earlier. I was beside myself. If they had been honest from the beginning I might have still taken the ride. I was also looking at a Tuscon. I am a Director of Sales and would NEVER mislead a potential customer to get them in the door and then do what they did!

Called me and texted answered my questions and continue to help accordingly

They have reached out and provider all information

Very helpful and responsive

Trevor was great! Unfortunately we've decided to go with a new vehicle instead.

They reached out immediately and were courteous. Unfortunately we weren't able to make a deal

Good service thanks

I purchased the car and because of the expertise of a great sales associate, Allan Palmer, received both the state and federal rebates towards the purchase price. One onfthe best car purchase experiences I've had in 60 years of buying cars from many different dealers.

This was one of the worst dealership experiences I have ever had. I went to the dealership and took the Car for a test drive and decided to buy the car. Since we had never bought a car in Massachusetts there were a lot of issues we had to go through which is a state problem not a dealership issue, but the dealership made it as difficult as possible. Everything communication that had to happen after the car was bought had to go through the sales person we bought the car from. He would then text us but never call us for answers and when we had questions he did not have answers. It would have been way more effective to have the person who needed information give us a call versus always using a middle man. I will never buy a car from them again.