Concesionarios de GMC cercanos (Covington, LA)

Very helpful dealership

I was contacted by a salesman in about an hour after my inquiry. I live several hours away and was happy that we were able to complete the transaction by phone and email and the car was delivered to me in two days.

They were Great to Talk to about My Inquiries.

Very pleasant and helpful. This truck was listed but no pictures available due the truck was just traded in the night before. Donna was the internet rep that immediately responded to my inquiry and called to answer any questions I had about the truck. Upon our arrival she connected us with our salesperson Kirt who phenomenally sealed the deal. Kirt put the truck thru service and had it cleaned… We of course left very happy customers.

Talked for a minute the first day but never reached out anytime after. Had a test drive scheduled for Friday that recently passed and I thought maybe they would reach out and check in but still nothing.

They answered the phone and all the questions about the vehicle I inquired about

In the original email I listed items that I required on an AT4. A salesman called within 10 minutes of my email. The greeting was " are you still interested in that vehicle?". Obviously, someone that has one greeting under his belt. I asked if the vehicle had all of the features I had listed. He called me back directly and said it has all of the features I had listed. I then went through the first items on my list and shortly came to an important one that was not on the vehicle. He came up with a dog ate my homework excuse for the problem but was well aware that the feature was not on the vehicle when he said it was. The feature may not have been a deal breaker if everything else was as I wished but I will not drive 100 miles to find I have been duped by other items. I choose to not deal with an organization that uses such tactics.