Used Mercedes-Benz M-Class ML 500 4MATIC for Sale Nationwide

Good assistance when buying the vehicle, honest dealership. Recommended!

The dealer called to talk about the car. When I told the cash price I would pay gor the car the salesperson said they would have to talk to the manager. I also asked for additional pictures and never got them. Never got a return call or email telling me they will accept or decline my offer. I have cash in hand to buy the car and don’t like the fact that I am out of state.

The car was exactly as described. The salesman was friendly and courteous I would deal with them again.

Great customer service made the purchase seamless

No pushy car sales people. Car was not what I wanted and they didnt push it on me. Nice

we stopped after hours and wasn't impressed with the car. looks better in pictures. It was late and dark so couldn't see real well. The company did respond very quickly so that was good.

The dealership replied to me in a couple days. I went to go see the car and the man who helped me was so kind. It really surprised me, I was expecting to have a horrible experience with the dealership (trying to negotiate and such) but I felt I didn't have to argue my way to a good deal. The man was upfront, honest and respectful. I wouldn’t mind going back here for another car soon.

I request with engines pictures of the car and offer with price, but no one responds to my inquiry. One of dealer worker just wants me co phone him instead I am asking email since this is email sales and also I mentioned I like to record what they say and I say on record than just oral by phone...no proof of what we discussed. I do not know why the dealer do not try to answer me at all, even though I offered them a price.

Dealer was very helpful, and offered several options when the first choice didn't seem to be a fit.

I got several automatic emails that stated so and so would be contacting me but it’s been more than 24 hours and I haven’t heard from anyone.

So professional.

They were not helpful AT ALL!! In fact they were condescending and rude, and I believe they ran my credit for a home loan...

Good great service...

Eric was great, no pressure sales. I love my Jeep, had a couple problems shortly after purchase and Eric took great care of me. If you're looking for a vehicle, this place is great.

Very professional and knowledgeable

Great

Definitely high rating but color of vehicle was too bright...no problem with dealer though.

Great sales experience, even if I ended up not buying the truck.

Called to discuss vehicle information that was plainly included in the cargurus post and the guy acted as though he had no idea what I was talking about. Creeped me out so bad that I bought from another dealer.

Good response

Good experience fast and reliable.

John Christian was very helpful and tried his best to get me into the car, it was my lenders fault things fell thru because of their misreadings of the CAR FAX.....(BUMMER)

Quick reply on availability and test drive.

Great experience

The staff was informative and very friendly. I highly recommend this dealership!

They were professional yet friendly. Very helpful and gave me a reasonable deal

Sounds like a good guy. Sorry we couldn't work anything out for the car on the trade in but I respect his honesty.

Quick response

Very helpful! Didnt have what I was looking for but nice and straightforward and easy to work with.

The response was good. You need to improve on pictures e.g. there isn't enough pictures potential client can't view the engine because there isn't any picture. Light up the odometer to see mileage too.

Customer Service was fantastic! Staff was very friendly & very helpful.

Dealer responded quickly, but I elected not to visit their lot

Dealer never told me price of truck after 2 test drives and loan application. Only told me my monthly payment. Left out finance rate, length of loan, amount of loan and down payment. Never explained warranty which was added in without my knowledge. Never explained document fees, tax, title fees until total cost was calculated, which was about $7000 over asking price of the truck.

I went to this dealership and due to they have two locations I went to the wrong one. Due to is runs by the same people I did not get to see this car but they have another that point into my interest and they went all the way to find me the best offer I could have get. Yes, we went home sat down as a consult and called back the Rafael the sales agent and hopefully will pick up the car tomorrow.

I offered the dealership advertised price and they refused to accept their own advertised price. they wanted me to pay additional fees for warranty services that I was not interested in, and then refused to sell the car unless I was willing to purchase the additional warranty. Definitely not trusty worthy a bunch of shady characters.

Quick response time, they sent me updates to my phone about new cars that came n.

The person that contacted me was very helpful.

They replied to me but also lied to me..I was told the car wasn't ready to sell and turned around the next day and sold the car....