Used Buick Encore Preferred FWD for Sale Nationwide

Tranquility Chevrolet was great, the guys were all so helpful and made my daughter's first car purchase a pretty smooth process.

Very responsive but we ended up going with a vehicle that was much closer to our location.

Great experience Ricardo worked with me even though i was a lil late past his shift but good customer service.

I received a quick response once I inquired about it and the salesman was very helpful.

My salesman Danny was awesome.

They are prompt. Good customer service.

i had a very good time with the sales team every one friendly so i bought the car

Yes they where great. Ryan was fantastic. I bought the Mazda 5. Very nice car. I love it!

The salesman scheduled an appointment with me on his day off. The vehicle sold the day before my appointment with zero notification from the dealership. Then, they tried the bait and switch on me. I purchased my vehicle elsewhere with no issues whatsoever

Well it good trucks

They told me the car was good notging wrong with it i drove 1 hour got there the car was a total junk. Every pannle on van was smashed interior was torn to shreds and the motor did not even start. Was locked up. What a joke. They tried to say well its a machanics special. Why didnt they say that before driving 1 hour and telling me its was a great van.

Took a drive and car had a bad transmission and was never stated on description of vehicle

Terrible experience ran my credit multiple times through companies that I've never heard of, and I was already pre approved by capital one and westlake. Suspicious way of doing business I would not recommend anyone do business with these people.

Took 4 days to send me pictures and I never received them. By that time the truck was sold

The dealership personnel were friendly and very helpful, especially when they indicated that the vehicle I would be traveling to see had interior finish issues. They even made sure we had pics of the issues for evaluation before driving to see them.

Everyone at Octane was very nice and seemed like they really were and are trying to get the job done on accomplishing the task of getting our vehicle. I give Octane Buick a great review .

Took a week to get any real answers.

Dealers Sales staff was relentless with calls and emails. My only question for them was "If we made a Deal on the Vehicle would they deliver? Never did get a definite yes or no to the question. I asked them to just not call.

Great customer service

Great dealership, and good customer service.

The dealer answered all of my questions and sent me additional pictures.

I called numerous times. Was told they’re backed up. Finally had someone call me saying they would get me pictures, still have not gotten them. When I asked why the vehicle that just became available 3 days prior went up $2,000 I was told it was on special and went back to full price.

Very disappointed in everything and everyone I talked with! They added a $2400. Add on calling it the Napleton executive package… Executive rip off… dealers like this is why people hate the car buying experience!

Excellent

That staff at bob howard was very professional. The salesman i dealt with was great.

Contacted me promptly but vehicle was sold before it could be arranged to be delivered to me. Oh well.

Talk about service! Everyone that I encountered here was always nice, professional and not too pushy...Way to go guys!!

Quick response.

Awesome experience working with Tony in sales and Jon in finance! We were able to get a deal done and I love my new ride! All around wonderful experience!

excellent!

Great experience Tom helped me with everything whatever I needed easy to work with first class dealership I will be back for my next car

Got approved just need to get car Will work for you

Dealership Sold truck to someone else, while They was running me throw their own fiancé department, even though CarGurus shows me pre Qualifiy with Westlake, so while I am waiting to here back from salesman or the loan department, another salemans sells the truck

Very responsive Price too high for amount of miles

Great staff. Dick was incredibly helpful and patient. The process was relatively painless and they offered me a competitive rate for a loan! Which was helpful since the credit union took to long to respond. Would definitely work with Mazda of Escondido again!

Great customer service very comfortable to work with

Rinky-dinky car lot!! & Unprofessional!! I call on a Saturday car was in shop.. set up an appointment for Tuesday 11am (perfect day to see car) according to sales person, because it gets picked up from shop Tuesday I get there Tuesday 10:40am after a 2 hr drive and car Was sold Monday night no call no heads up no nothing…

Shiela responded very quickly...

I bought truck from this dealer very friendly and had all paperwork ready to go when I got in. Thanks for the great truck!!! Greg from Minnesota

Dealer responded very quickly to let me know the vehicle is still available

They have been communicating regularly. Had a nice truck but the wrong one. Would deal with them.

Super responsive on the front end. Delivery is taking entirely too long. 3 1/2 weeks to deliver a car that is the same city I live in. Ridiculous.