New Volkswagen Jetta for Sale in Baltimore, MD

My sales consultant contacted me very quickly and worked with me to set up a time to test drive the car. The car was spotless and ready to go as soon as I got to the dealership. Every part of the buying process was explained and the financing was quick and painless. Would highly recommend this dealership.

These people don’t wear masks. To make it worse, the car salesmen are rude. It seems to be an inconvenience to them that people show up actually wanting to buy. We noticed cosmetic issues with the car and were given attitude stating the car is “used” “what do we expect”. We ended up buying only because we actually needed the car and drove out almost an hour to see it.

Marcella was great and responsive

They were very responsive to the request. Sending very nice emails. When I asked for the CarFax report, they sent a link which I could not open due to security concerns in the web browser. The general manager did send a follow up email but we had already decided not to pursue the car due to color choice.

They responded to my questions.

I called and asked about availability and I was told the cat was still in the lot only to get there and car was sold 2 days prior!

Fast, pleasant and efficient

I drove almost 2 hrs to buy a car and when I got there the salesman told me that I would get a chance to test drive the car, but after going over the price and waiting 30 minutes, the manager came in and told me the car had been sold. The whole situation was handled poorly. I would not recommend this dealership.

Teena was GREAT!! She made my car buying experience very pleasant & seemless!! I would definitely recommend her & Cook Volkswagen.

Good placeto buy car

Dealer contacted me several times I went to look at one of the cars

Horriable warranty experience , The car was As Is buy not advised of until we test drove . Had asked dealer car and warranty prior to going to dealership , even when in dealership asked questions and was still not giving info until I changed from stating that would be cash deal to would go through credit union to have a longer warranty placed 9n car .

Wonderful ‼️‼️ Excellent customer service from Brendan.. thanks...

I was interested in a car and received a VM. I returned the call but then didn't hear back from them for 3 days. I thought that was odd, but I believe it was because the car was in demand and later sold. I did not visit this dealer.

Staff at Cook VW were great and professional. Brendan Vilar(salesman) was patient and straightforward.

Very responsive and well informed dealership, not to mention courteous and professional. Highly recommend working with them.

Lowest price in the country BUT only if you happen to qualify for a number of incentives (chances are you don't qualify for more than one of them). The dealer that talked to me was very upfront about this though, and was able to turn my out the door price around quickly. Polite and upfront on the phone even if the online pricing is a little misleading.

Good.

I have to say this was the best car buying experience I've ever had. The dealership worked with me promptly. Sales Associate Michael Morris was really great, very knowledgeable about the car and very professional. I wish I remembered the name of the lady in F&I the did our paperwork. She too was 5 star. Overall, a 5 star experience unlike the typical used car gamesmanship that you usually encounter. I will definitely recommend Michael and the dealership. Bravo.

Very responsive and willing to help

Contacted me almost immediately. I like that.

Replied on timely manner and try their best to get you in the vehicle you'd like despite me being 3 hours away

Vinny was very help with the purchase of our car.Tthe only reason for not giving the dealership a 5 star was the long wait time to sign the paper work. Other than that it was a good day.

Great experience with this dealer from the beginning to the end (sale). Vinny, the rep I dealt with the entire time was very patient, worked tirelessly to get me in the vehicle I wanted and went out of his way to accommodate me. Terrific experience. Would highly recommend Vinny if you're looking for a VW.

Replied on timely manner and try their best to get you in the vehicle you'd like despite me being 3 hours away

Great experience with this dealer from the beginning to the end (sale). Vinny, the rep I dealt with the entire time was very patient, worked tirelessly to get me in the vehicle I wanted and went out of his way to accommodate me. Terrific experience. Would highly recommend Vinny if you're looking for a VW.

Excellent

Horrible. Changed price multiple times. Car had not been inspected. They could not explain why car didn’t pass inspection. They could not explain why quoted price was nearly 10k higher than internet price.

Incredibly Honest and extremely helpful!!

Responsive dealer

Although I did not buy my GLI from Antwerpen VW, I did inquire about one here. I spoke with Sam and I truly appreciated his honesty when discussing pricing and finance options. He did not pressure me at all and I didn't feel like he was the typical salesman trying to get me to bite. If I didn't get a deal much closer to home, I probably would have worked out a deal here.

Purchased a vehicle at another dealership, but Antwerpen was very responsive and friendly.

While the dealership staff was courteous and the car was ready to test drive. Listing and Manager was not honest about the condition of the vehicle. Way overpriced. Not willing to negotiate, in fact was told it would be more than the online price because I was purchasing in-State LOL. It needs a new transmission/Engine work. You can obviously and audibly hear there is a problem when driving. Overall would not recommend.

Pathetic. Showed me a car with a bad sound system. Speaker had issues. Couldnt tell if car was a CPO or not. Dealership not helpful.

Quick and painless at a fair price. Justin and Eli made the process seamless

Awesome

Erick was very responsive.

The salesman Eric was motivated and helpful.

Only talked to someone over the phone, but they were responsive and helpful with any questions I had and provided good info. Just wasn’t ready to make the purchase at this time.

I contacted King VW through CarGurus and asked for clarification of their online price - specifically to get the “out the door” price to see what other fees they would include. I got an answer from King VW asking when I could come in, but there was no answer to my original question. This was no helpful.

Good people no game

Price listed was with every discount that was available, even tho you may not quality for the discount. Dealer was friendly and let me know from the beginning about the price and discounts.