New 2017 / 2018 Toyota Camry For Sale Near San Diego, CA

Great customer service and follow up.

Really helpful people the are ready to help you !

Totally dissatisfied! My first inquiry attempt was via phone to the dealer. Salesperson "A" told me the vehicle was unavailable and not on the lot (in the shop) and they would get back to me (possible red flag?). I was later contacted by a receptionist (?) to reschedule the next day and by 10am it would be ready - I'm 80 miles away folks. So, Just in case, I gave the dealer an extra day and said I'll hold off the "after 10am" and most likely drive down the following day (what a mistake that was). I get there, still no truck on the lot (red flag?). Salesperson "B" tells me the truck is now at Chevy dealer getting checked out. Ok, I understand. So, at least lets check exactly when this truck arrives. They say 1-2 hours or so. Yeah, I can go to lunch but can you at least show me some pictures? (I ask for pics because only one on the internet). The dealer told me they pulled the pics because a previous customer purchased the vehicle, but later returned it. (Another red flag?). The sales rep had some pics on his personal phone and I was able to review a handful and that's when it hit me like a brick! The mileage on his paperwork shows 50,000 higher than what's currently listed! Sales rep "B" rep blew it off and said it's only 50,000. (Red flag?). Besides that he blamed Cargurus for the error (possible? Maybe). Right then another sales rep entered and discussed this particular truck with my sales guy. Hmmm, your voice is familiar and I said, oh, you are the one who (Sales rep "A") who I originally spoke to but was left in limbo and was not recontacted. (Red flag?) Wow, I just wanted to purchase a vehicle cash, but the best thing was for me to leave at this point.

Went to check out this truck. The internet sales manager went to get the odometer reading and comes back. We talk about pricing I don't like what I am hearing so I go to leave and he cannot find my keys. I had to get a rental from them and wait for a copy key to be made. They make a copy I get my car and then they call me 2 days later to tell me they found it. Not a pleasant experience. His boss, Paul, was amazing he did work ever he could to make things right. However, this is an over all experience not an individual one.

Very pleased with the communication. We ended buying the car. Ask for Tom Larkin ... he treated very well!!

Honest response from sales manager. He told us he was unable to beat the price of another dealership.

Fine. They sent me info via email as I requested. Out of 8 dealers I shopped, their discount off MSRP was BEST about 12.78% - Almost a Good Price " per Car Gurus, BUT their MSRP was the highest of 9 vehicles shopped, so they had more "on top". Their net price was 3rd of 9 vehicles. They were polite as least via email. They are still a candidate and still working with them to see if they can improve a bit. In the end, went with lowest absolute price dealer.

Excellent in every way