New Subaru Forester for Sale in Albany, NY

Best experience we ever had at a dealership and I worked for a dealership for 16 years. No pressure sales, extremely friendly & professional staff. Covid 19 protocol followed.

Great customer service

Everyone was super helpful and straightforward Derek and Greg are amazing!

Quick response, helpful and knowledgeable.

I had a very good experience with this dealership Nick D was very helpful and we did buy the car

They were very good. Unfortunately the car was sold since my inquiry . Good experiance overall

Professional...excellent!

I called to see if a car was available. They confirmed it was. Drove 1.5 hours to get there and the car was still with the previous owner. They were still driving it. Waste of time.

Very friendly staff Easy to work with and negotiations were the easiest in my 40 years of buying cars.

Excellent, kind considerate and friendly

Was a good experience was supposed thsyvdiscounted the car even more without me asking

I made an appointment to see the vehicle when I got there the manager took it for a ride and never came back!

Dealer was so easy to work with. Process was incredibly seamless. Won't purchase a car anywhere else. Would highly recommend working with Cassidy in sales and Jonathan in Finance.

It was a very nice experience indeed. Many thanks

Responsive

Bill was super nice and knowledgeable. Their prices seem very competitive. I would go back again!

They are so nice and flexible with scheduling

Didn't end up buying the car but the salesman was great. Really tried to find me the right car. I would highly recommend buying from bertera.

The ship go back to me. They were very polite and helpful.

Yes they contacted me however I bought a Subaru from a different dealership. Thank you

Very accommodating. Not a hard sell. Dealership was full of buyers. Car in good shape. Addressed minor repairs we found.

They never answer the phone and takes forever to respond to an email.

We received two contacts from the dealer, their online reply person and a salesman. We met with the salesmen, Frank Cuzzone, that couldn't be nicer and more interested in helping us. unfortunately the vehicle we were considering, a used vehicle, didn't quite meet our expectations.

Quick to answer all my questions

Great overall experience. From sales to finance. Jeremy was a great sales person and Michelle was excellent with helping in the financing

They emailed me promptly answering my question. I ended up buying the outback from them! It was not a certified pre-owned, but they did certify it for me

Contacted and car was as shown. Daughter changed her mind and purchased a different vehicle.

I had saved this car as a favorite and watched price drop a couple of times. When I filled out a pre-qualify app and called White River, I spoke to Cory. He was super nice, friendly and while I was working, he ran my info, told me I was approved. Went up next day, signed paperwork and drove off with my vehicle. This place was great, fast and I'd definitely but from them again! Thanks Cory!

Emailed the dealer let them know when I would be there to look at a vehicle. Asked the salesman if I should put a deposit down to hold it until I arrived. Salesman told me it would be there will talk more when they reopen after Sunday. Then promptly sold the vehicle on me before I could get there. Will bring my business elsewhere.

They were very helpful but I was able to make a deal

I did not buy the 2013 Prius C, but, the experience was still a positive one.

Friendly staff.

Very good experience.

Provided very descriptive info. Helpful sales person.

They made this safe extremely easy and painless!

Good contact

after I called them and they said they would call me back to let me know my offer was accepted nobody ever called me back tried calling them three times no one ever return my messages

Transparent, friendly, responsive.

Vehicle was poorly described and there was a good reason they didn't post pictures - mismatched replacement bumper missing parts. A second vehicle they showed me had duct tape holding together a plastic piece under the vehicle that had obviously just been installed. The salesperson was good but the dealership lost my trust. Asking top dollar for problem vehicles while trying to charge a $495 paperwork processing fee is beneath a Subaru dealer.

Prompt responses to my emails from Steve. Very helpful. Just didn’t have the car I was looking for.

Responded promptly.

Friendly- Fair- and Fantastic

Dealer contacted me about the vehicle was very polite and helpful

Very helpful and informative.

Like family