New RAM ProMaster for Sale in Washington, DC

Very responsive. Spoke with Cameren and he answered all of my questions.

Good

They actually responded!!

Mike was very helpful and friendly

Purchased elsewhere due to proximity and car shopping fatigue, but they were eager and pleasant.

I kept getting ridiculous emails asking if I reviewed quote, was being assisted or how to contact me. I asked for pictures and never got them then truck was sold

Good

We went in hoping for the smaller/ cheaper car but when it didn’t have all the features we expected we were disappointed. But Javan was such a stand up, helpful & considerate salesman! He did everything he could to get us the car we needed & in our budget. We were there most of the day (as usual in car shopping) & this guy stayed positive the entire time. The whole dealership was a very friendly atmosphere, easy to find & we were very happy overall with our service. Thanks again Javan!

Good

Every good

Called ahead of time to verify car was available. Dealer told me it was. I arrived 45 minutes later. They told me car was sold the weekend before but that they had other cars to show me. They did not have any other vehicles in the Make / Model I wanted. Test drove another vehicle since I was on location. Did not purchase car from this dealer.

Very responsive. Spoke with Cameren and he answered all of my questions.

Good

I was told that I would get the owners manual, and I still don’t have it. I was told that the mode selector worked on the car and it doesn’t. They are not responsive to calls, and have been dishonest in the way do business. I would never recommend this dealer to anybody I know. I wouldn’t recommend them to a stranger. Do not buy from this dealer... bad news!

Good dealer

Contacted me quickly, got an appointment set right away and got me in a new vehicle within days of checking a vehicle out.

They were fairly responsive once we got established. The vehicle had just arrived from a trade-in so the details and pictures weren’t readily available. In lieu of waiting for the completed posting, they sent several pictures and answered any questions I had.

Good?

Walk up buying with no previous contact. Great trade in pricing, freindly family atmosphere with professional, no pressure approach. Well informed and patient. Easy in and easy out the door. I highly recommend this dealer to others.

Dealer responded, when I asked more details about the pricing dealer never responded. The pricing changed to about 5k more. Guessing there was an issue with the original price, but I would have appreciated being told so.

Great experience getting our car for our family. I would whole heartedly recommend them for your purchase. I particularly enjoyed how they were able to do almost everything electronically

It was a smooth transaction from beginning to end.

went out of there way to deliver car 200 miles.i wouldnt go because of age and the virus.thanks myles

Responsive, friendly and knowledgeable. Luis Escobar was great to work with.

Reached out quickly. And sales associate was very friendly.

Drove two and a half hours one way to find out it was sold. I explained the drive and asked for a courtesy call if they happened to sell it, never received the call and wasted five hours of a day to leave without the specific vehicle I was looking for.

Great

Awesome

Good

Keeps in contact.

Avoided answering questions, emailed again and they never responded

Good follow-up. Thanks.

BAD!!!!!!!!!!!!!!!!!!!!!!!! The sale person was in a rush and i told him and two managers i wanted a 4 door they tried to push me in an 2 doot and nothing i was looking for dont go there

Dealer called me immediately upon request and even contacted me before I made the drive about someone looking at the car. Unfortunately for me it was sold to that buyer. They were very communicative

Vehicle was not in a presentable state. Very dirty, full of dog hair, many window stickers still in the rear window.

Excellent

Great customer service and communication

Good dealer

Good

Very informative and eager to help make the purchase experience pleasant

I asked for an “out the door” price but didn’t receive it.

Easiest car buying experience I have ever had!

They always reach out to me with the last info. re the vehicle.

When asked bottom price was told it was it and 2 hours later dropped $2000.00 dollars. Other cars with same features are $32.500 to 33,400 The salesperson did reply within 1hour and was polite and not pressured

Very diligent in following up to my request for information.

Very fast communication

Great

Initial contact was good. I received a follow up email from another member at the dealership and because I didn’t want to engage two people at the same time, I told the second associate that I was already working with someone else. I should’ve stayed with the second person cause now it’s been almost a week since I’ve heard from anyone there. Will update if applicable.

I was contacted, I responded that I was looking and I would get back if I was STILL interested. However, I then was harassed with multiple emails. I then sent a cease and desist email! So far, so good to NOT be harassed by this Dealership!

My experience at Safford CJDR was fantastic. Everyone was very helpful, not pushy, they listened and made buying the Rav4 the best car buying experience that my wife and I have ever had!

Poor description of vehicles over priced and generally untrustworthy. If you’re a B2C customer looking for a vehicle, just keep moving. Respond quickly to inquiries, then doesn’t disclose actual condition. Very very poor vehicle inspection and restoration process. Bought another vehicle immediately after leaving this dealership.

Even though I didn't buy, I had a positive experience. The dealer was not pushy despite it being the end of the month which is prime selling time in car sales. I would recommend purchasing from Safford CJDR of Springfield to anyone who is currently in the market for a vehicle.

Good