Response from Thelen Chrysler Jeep Dodge Ram Kia:
David, we apologize that you were unhappy. However, we did not have an appointment time set for you, and your salesperson did not know that you were sitting in our parking lot. We're sorry if there was any miscommunication, but we certainly would have assisted you had we known you were here at the dealership. We'd be glad to show you the vehicle if you are still interested.