New Kia K5 for Sale Nationwide

Bad experience they don’t want to negotiate they have add on fees for example paint protect which is a simple wax, (around $900) plus other ridiculous fees, worth it. A day before they said a price the following morning management did not want to negotiate. Hours later management text my husband and offer him a lower price. What waste of time with this dealership…

Was contacted quickly by the staff on the vehicle I asked anout.

Very good

Car was sold and they did not remove the listing. In fact, the listing is still up. Very disappointing.

Very good communicators - great help.

Very good good price

The representative that I spoke with completely lied about visible scratches and noticeable dings on the vehicle. I drove three and a half-hours to see a vehicle that totally disappointed me. The pictures online looked great, they didn't reveal any imperfections! And, then I was offered $500 off the quote..Disgusting!!

The dealer was very responsive. we bought a car from another dealer, but this dealer was very helpful.

Very nice and will contact when I see a car or truck I want very nice people I would give a six stars if it was available

Terrible service went there with cash in hand and the salesman wasnt willing to help us out at all. The turbo is making a noise and there is a leak in the valves in the engine. Roy wasn’t willing to meet us in the middle for a price or speak to a manager about helping us out. As soon as we left we tried contacting a manager on the phone and they still weren’t able to help us out. Extremely unsatisfied with Roy awful salesman.

Ended up purchasing the car, the whole process was so easy and quick and Ziggy and Epiphany were great!

Great!!! Roy was great to work with.

Overall it was a positive experience. I was happy with my sales representative.

They have a Kia Carnival listed for $39k. When I called there to check on it, they were asking $50k before Tt&l. When asked about it, they said everyone was selling much above advertised pricing. Seems like they’re price gouging!

The salesman was friendly and kind. But the establishment was disorganized and not very professional. They couldn't even remember what vehicle we had scheduled to see. The following day, after seeing the vehicle, someone called to schedule us seeing the vehicle completely unaware that we had no only test drived the car, but had also taken time to point out the flaws of the used car to the manager, who "took note".

Contacted me arranged an appointment got to the appointment went on a test drive sat down to do paperwork and was told they had taken a deposit over the phone while they were taking my information. Not a good dealership

Overall great experience. Dealership kept in contact. Great communication! Salesman & finance guy worked to get me the best car and best deal! Awesome experience for first time car buyer!!!

Easy purchase

Responsive to requests and very helpful

Friendly staff not pushy, I would recomend them.

Good experience

Never answered the question I asked, so I never went into the dealership. They responded several times with offers for me to come in and test drive. They never gave me an actual "out- the-door" price as requested.

It was great

Very accommodating staff and really worked with us to make it happen!! Go see Mal!! Love the car!!

Good experience just never followed up with them

The sales manager literally told me that the vehicle was there at 10 am on a Monday morning . I arrived at 11 am that same Monday morning . When I arrived a sales rep after 20 min told me vehicle was sold 3 days prior . What a HUGE waste of time !

Was lied to! They wanted to keep the sale and said the computer was going to be down for days

Poor The car had been sold and they told me it was still available I wasted my time

Very helpful, was the vehicle described but did not fit my needs

They seemed pleasant enough and replied to most of my questions. Their baseline dealer fees were extreme including a "VIN etch" fee - overall excessive. Also, I inquired about a car with a known accident report in Car Facts, but was surprised they had no additional information to disclose about this accident. Never go to the point of trying to buy a car.

The sale person is very good a thing is name is Miguel not rushing for nothing

The car buying experience was positive. The individuals are experienced and non pressuring. I would recommend you visit them for your next car purchase.

Very helpful. The only problem I had was they didn’t have a spare key for the car I bought. That extra key cost me $740. I felt they should’ve at paid 1/2 of that expense.

The entire staff was so nice, friendly and cordial. Jason & KJ - high quality.

We were told they had the car we wanted, but when we arrived “that one was just sold.” Had a similar car (not all features we were looking for) with a $10K mark up (the was not advertised). Nice people, but not crazy about their selling tactics. They have a hot car that everyone wants and they know it. So they are trying to get top dollar for it. Disappointing.

Contacted me promptly

Great experience. Very knowledgable staff and very willing to work with customer.

The classic tricky car dealership. Listed a car at a great price just to get me in there and pile on with the extra costs. Kia Van Nuys, Nobody wants dealership add-ons. Stop pretending they’re a $2300 value. It costs $5 to put nitro in the tires. People shouldn’t be falling for this stuff in 2021.