New Honda Civic for Sale in Baltimore, MD

The responsed right away . Good communication

Excellent

They emailed me the next day with all needed information.

Very fast response, gave great numbers, honest and fair. My client ended up buying closer to her home. Will certainly do business with them again.

Sales Rep was polite and courteous, but not overly proactive or responsive. Agreed to a price, only to change when asked for verification. Asked for detailed price quote in email, was told no one at dealership could provide it that day (manager was off). Reminded the following day for price quote, no response for 3 days. Ultimately chose another dealership.

Good

The brought the vehicle to my home for a test drive, which I thought that was wonderful, and took pics of my vehicle that I would be trading in but then I never heard back from them. I had to call them 2 days later to see what was going on. Now it is 2 weeks later and am still in the dark, so I am going to move on.

They answered questions and were helpful, even though I wound up getting a different vehicle elsewhere.

Friendly, helpful, efficient staff made for the most pleasurable buying I have ever had.

Quick and courteous contact.

They were very helpful and responsive

Alex was great. I enjoyed the no haggle buying experience. Bought my pilot from them and will repeat next time I'm in the market for a new car/SUV.

Friendly, helpful, efficient staff made for the most pleasurable buying I have ever had.

Quick and courteous contact.

Alex was great. I enjoyed the no haggle buying experience. Bought my pilot from them and will repeat next time I'm in the market for a new car/SUV.

The brought the vehicle to my home for a test drive, which I thought that was wonderful, and took pics of my vehicle that I would be trading in but then I never heard back from them. I had to call them 2 days later to see what was going on. Now it is 2 weeks later and am still in the dark, so I am going to move on.

They answered questions and were helpful, even though I wound up getting a different vehicle elsewhere.

Quick and courteous contact.

Very fast response, gave great numbers, honest and fair. My client ended up buying closer to her home. Will certainly do business with them again.

Sales Rep was polite and courteous, but not overly proactive or responsive. Agreed to a price, only to change when asked for verification. Asked for detailed price quote in email, was told no one at dealership could provide it that day (manager was off). Reminded the following day for price quote, no response for 3 days. Ultimately chose another dealership.

They answered questions and were helpful, even though I wound up getting a different vehicle elsewhere.

They answered questions and were helpful, even though I wound up getting a different vehicle elsewhere.

Quick and courteous contact.

They were very helpful and responsive

The brought the vehicle to my home for a test drive, which I thought that was wonderful, and took pics of my vehicle that I would be trading in but then I never heard back from them. I had to call them 2 days later to see what was going on. Now it is 2 weeks later and am still in the dark, so I am going to move on.

They were very helpful and responsive

Alex was great. I enjoyed the no haggle buying experience. Bought my pilot from them and will repeat next time I'm in the market for a new car/SUV.

Very fast response, gave great numbers, honest and fair. My client ended up buying closer to her home. Will certainly do business with them again.

Sales Rep was polite and courteous, but not overly proactive or responsive. Agreed to a price, only to change when asked for verification. Asked for detailed price quote in email, was told no one at dealership could provide it that day (manager was off). Reminded the following day for price quote, no response for 3 days. Ultimately chose another dealership.

They answered questions and were helpful, even though I wound up getting a different vehicle elsewhere.

Excellent; good bunch of blokes.

Excellent service from the very beginning.

Excellent customer service. Just did not buy the car at this time.

Easy to work with. Great communication since most of the deal was done from a distance over the phone.

Upfront dealing with them on price. Came up with innovative way to get to the price I wanted. Well set up for post-Covid dealership.

Price is not competitive and transparent. I was quoted an “out of the dealer” price over the phone. After doing more research, I was offer a better price. When I called back and asked the salesman to match the price, he wanted in writing. I forwarded the email to him. He called back and said the car I wanted didn’t have a lot of mark-up so they couldn’t give me more discount. Needless to say, I went with the other dealer that’s more flexible. Done ✅

Outstanding Customer Service...Thanks!!!

Great service from beginning to end!

I was pleasantly surprised how easy the new car buying process was. That is not my memory from car purchasing in the past. The salesman Dionte Barnes could not have been easier to do business with and the sales manager Hugo Marano was equally professional. That you to both of you.

Fantastic. I got an even better deal than the one listed

Vert friendly always showed interest on customer satisfaction.

Responded immediately to my inquiry. Unfortunately car sold before I could get there.

Communications was fine and done over email, text and phone. Dealer was informative and no- pressuring to make a purchase

They are great people!

It was a pleasant and hassle free experience. Would highly recommend other buyers to stop by this dealership.