New 2017 Honda Accord For Sale Near Augusta, GA

Great people and good customer service. Worked with me on price and got payment to what I needed. Chad is a great person there and does all he can to help the customer instead of pressuring you. Will do business with them again

not a fan of Chris Brown. Devante was excellent

The salesmen I and my wife dealt with were nice but not very knowledgeable about the purchased vehicle. When asked if the vehicle had been serviced, they assured us it had been. I asked if they could check the alignment before I purchased it from discrepancies in the test drive; I was assured that it would be done, but it was not. The truck is great but is still driving as if the alignment is off, and when asked again during my unexpected service return was not given a clear answer. Which leads me to the unexpected service return one week, six days after purchasing the truck I had to bring it back for an oil change with the Maintenance Required light on. I asked why wasn't this done in the service prior to my purchase I was told was done, and was then told "it didn't need it yet." Apparently it was close and not done beforehand like I was told, nor was the alignment and verified that it wasn't with the maintenance printout. My unexpected oil change took 4 hours for me to get my truck back, and only got it back after asking my salesman to check for me. I would not recommend anyone to trust this dealership for 100% trust or faith in their preowned vehicle purchase especially if they do not have some experience with automotive work or going through their own inspection.

Very unprofessional experience with an older salesman there. Salesman treated us as if we were unable to purchase vehicle. He was told up front we were already approved elsewhere with our financing. Kept pushing the issue of getting financed there. I asked for a copy of the purchase order to provide to my loan officer, we never got it from him. When presenting the purchase order to me he stated I need your signature and I asked for what. He said to get the vehicle. We had not made our final decision and therefore was not comfortable in signing anything. Salesman kept replying well if your credit is as good as you say it is we can get this done here today and get you in the vehicle. Once again we already had our financing through our credit union. A couple of days later my husband spoke with him on possibly lowering the price. The salesman stated , so the credit union will only give you that amount. So apparently he didn't listen to a thing we told him a couple of days ago. We were already preapproved at our credit union and told to go pick out our vehicle. His assumptions and unprofessional behavior lost a sale. Not to mention he hardly knew anything when asked about the vehicle and we never told him what amount we were approved for, we definitely would not have test driven a vehicle out of our price range. We asked why we're the headrest so uncomfortable he didn't know but suggested removing them or turning them backwards. The salesman called back and at the end of this unpleasant conversation with the salesman he told my husband he would have to come out his pocket with 1500.00. Once again why when we told him we already had our financing handled through our credit union. Once again he didn't listen to us, never knew what we were approved for or even asked, and treated us like we weren't able to purchase a vehicle. Hint already preapproved. I've purchased many cars and never have experienced such unprofessional behavior. Not to mention when I spoke with someone at the dealership about his behavior they said he told him the lowest they could do would be a certain amount out the door, which the salesman never disclosed to us, but told my husband he would have to come out the pocket. After my husband told him we weren't paying any money out of pocket the salesman told us we could go somewhere else. The manager there apologized and asked what he could do to but how many other customers will go through this. Unacceptable.

We could not come to terms. However, the sales person and the finance manager were very professional. No high pressure sales nor arm twisting. Great experience at Phil Hughes Honda.

Quickly responded through email.

I had two problems at freedom honda in Sumter, SC. I went to look at, test drive and hopefully purchased the car that they had online and they kept trying to get me to purchase something else..the other problem was when the car they tried to put me in I didn't won't, the sales manager got an attitude and a lil upset. Other then that, my experience was great!!

Great!

I had a helpful conversation with one of their salespersons. He was able to answer our questions. We did not visit the dealership though as the car was not exactly what we were looking for.

Great I purchased this vehicle and everybody worked hard to make sure I got is car