New Ford F-350 Super Duty for Sale in Akron, OH

Responded and provided most of the information I had requested

The dealer was very kind and understanding. I felt no pressure. She kept me informed.

Excellent!!

Got a hold of me right away.

The team at Mike Bass Ford was very knowledgeable and very professional. Informative and helpful, not high pressure.

Completely ridicules' ,,I had a VIP appointment last Wed. for 10:45am which was scheduled the day before and I am a hour and half away I get there and some Dave meets me says they sold it the day before , then Cassey calls me about 1/2 hr later and asks if they are taking care of me ? I shared story with him he apologized and guess what that truck still is on cargurus today ? I don't think they ever had that truck its a scam

Never provided any information aside from a link tot the vehicle and a bunch of requests to rate them. I live a long way away and didnt want to make the trip if we weren't close on numbers but never got any of what i asked for. Wont buy here

So I didn’t buy the vehicle the guy got back to me immediately and answered all my questions good job

Have dealt with them before they are vrry nice and answered alk my questions.

Several people reached out to us by email.

They called right away. Polite. I decises to buy later.

Dealership followed up on every question.

Great communication, very friendly, knowledgeable,and very nice place!!

They were quick in getting back to me about my questions. Very helpful in giving me information about the vehicle I had inquired about, and other information to help me out.

The dealership was very friendly and helpful

Good follow-up and prompt response to all my questions. Felt as if they actually had MY interests in mind when they tried to answer all the questions. A great change from other dealers I reached out to on the web.

Quickly contacted me and followed up.

Responsive but went with another car elsewhere.

Got back with me quickly but vehicle was sold

Great

Lucy Grimm was my contact for the initial application. After 5 days I did not hear back and when called I was told she was out of the office each time I called. The following Monday I called and another sales guy looked up my application and stated from my initial down payment I needed 1500. More down. I declined. I hve history with Ford purchasing and paying off. I was angryy at the fact Lucy never returned the contact for follow up

Very friendly and excellent service

Dealer was helpful with the questions we had before deciding to make the trip to see the vehicle. Very honest and everyone we dealt enough was helpful and friendly.

Very helpful, knowledgeable and polite. All safety protocols were in place and made it very inviting.

I made an appointment to see the van, but when I arrived, the van was at another dealership, and they were too busy to help me. After waiting for an hour, I left. When I tried to reschedule, it was sold.

They did a good job of structuring the deal I needed to buy the vehicle and I’m very happy with the car.

They do a very good job of taking care of customers questions and requests! They are a busy place so u have to call them back the next day if u want your information faster but honestly I had a lot to ask of them !! that's the worst thing I've had to deal with .so that's not such a big deal. Most places don't even call you back!! These guys are professionals!!!

Good customer connection. But the car sold right away

I brought the MKX and very happy with Mr Looty services and this is my second vehicle from this dealership and very very HAPPY

They didn't even have the car that we came to look at even when I asked if they still had it and they told me yes . I did not like the dealer dealt with while there. He was rude. We ended us walking out and went somewhere else and got a great deal!

The Mike Bass Ford dealership responded to my inquiry promptly, Kayla (internet contact) was knowledgeable and accommodating. Kris (sales associate) was welcoming and knowledgeable also. The information about the car was accurate and there was no pressure to make a purchase. My experience was a positive one and I would not hesitate to recommend this dealership to friends and family.

Very helpful, good followup.

I made an appointment to see the van, but when I arrived, the van was at another dealership, and they were too busy to help me. After waiting for an hour, I left. When I tried to reschedule, it was sold.

Personal email, good conversation, found it would not fit my needs, end of conversation. Excellent experience.

Quick response.

They called me and got what I wanted

The salesman never told me about the problems with the car the car was way over priced it needed cosmetic work plus mechanical work

They did an excellent job even though I didnt buy the vehicle.

The dealership has very nice employees. As soon as I got the request information on the vehicle we were interested in they contact us. When we are ready to buy a new vehicle we will check with them first. They seem very willing to help however they can