New Chevrolet Silverado 3500HD for Sale in Houston, TX

Sticker price is not the bottomline price. This dealership tried to tell me that their protection plan was "built into the car" and would not remove it. There is no such thing! The price came out to 5,000 more than the listed price. They didn't give me a choice. They tried to force me to buy a plan that I did not want. I walked out. I was a done deal. I was sold on the car. They lost my business.

Had Chevy Trail Boss marked 29,995 in big numbers in front of dealership, I was prepared to buy at that price. Once we sat down to discuss the price, it jumped to $34,000 because they wouldn't seill at the advertised price unless i bought the "pro pack" for $4000. There's no benefit in buying this. I never bought, bait and switch. Ask if the vehicle comes with wheels.....don't but from these bait and switch guys.

Dealer salesman was great. However, be aware that you are required to purchase their extended warranty. Buyer (at least on used car) CANNOT opt out and it is expensive. Had one other problem. I signed contract to purchase and put money down and while I was waiting for maintenance they sold my car to another buyer. So buyer be ware.

Poor communication had me drive an hour and when I arrived they informed me the car was sold

They reached out to me rather quick but, the vehicle sold very fast too! However, they still were fast with their response to my inquiry.

Consistent

The person who was helping me was great

Terrible - I drove 1hr out of my way to go look at a truck that they said was on the lot, and when I arrived it wasn’t even there. They showed me another truck similar and after they sales person promised me a price the finance manager wouldn’t honor it - lots of wasted time and poor communications!

After getting confirmation that vehicle was available. I decided to take OFF hours of work to go look at the vehicle within two hours from getting vehicle availability confirmation. Once I arrived to the dealership I was told that they didn’t have that vehicle available and sales rep was pushing to sell me a much higher priced vehicle. Talk about bad advertising and wasting people’s time. That manager needs to be more aggressive in pushing sales with a different tactic!

Horrible!!!!! Waste my time driving there after being called by them stating vehicle was still there. I walked out of dealership. They spent more time trying to get me to buy something else rather than explaining how the other truck was no longer there.

Quick to respond

Nader is an honest salesman. Was direct and up front from the beginning and was very willing to help me find my car and cater to our needs.

Good experience, Mr. Martinez was courteous, knowledgeable and patient while exploring different models to fit my everyday needs. Will return to classic chevy for future business.

Very professional and friendly service. Even though I have not made a purchase yet. I will at a later date and will recommend this dealer to my family and friends.

Very efficient and help. Everything went smooth.

Responded but wanted to conduct the purchasr in person, l dont conduct business in person until agreed on a final cost.

Quick response and best salesman ever!

Complete waste of time. Numerous people contacted claiming to be “Acquisition Managers”. I even had one man call and say he was the owner!! Do not go here for anything but the run around.

10/12/2020 This has been a terrible and very frustrating experience to say the least. I worked with Classic Chevrolet for over a week trying to get pricing on an advertised vehicle as well as a price on my trade. A very unpleasant experience dealing with two different salesmen, the only positive I can say was the internet sales person Debbie! Needless to say, I purchased an identical vehicle from another dealer in Tx. and I am in La.! Bill

Very very nice experience

Michael was great! Such a great dealership.

Contacted dealer and planned a day to go see the vehicle and sold it and didn’t even contact me

Extremely nice dealership!

Absolutely terrible. Worst dealership I have ever dealt with.Worked out a deal over the phone prior to driving 2 hrs to sign papers only showing up to be told they couldn’t honor the deal.

Excellent service

Great people

Dealership responded very quickly via phone and email.

Martin is one of the very best places to purchase a vehicle in my book. The staff was incredibly friendly and courteous. I would definitely recommend Martin Chevrolet Buick & GMC to anyone looking for a great deal on a vehicle.

Pretty good response time

Where do I begin...Chris and Jason were absolutely outstanding and sold me the vehicle of my dreams. They made my car buying experience so fun and worth while. I’d definitely recommend.

This place was beyond my expectations. Super awesome staff and friendly customer service. I recommend this Dealer to anyone.

It was good by the time we got there to look at the traverse , David had it out front ready for us to look at it, nice guy and good service

Top notch. Super friendly, new BS kind of dealer.

Pretty good response time

It was good by the time we got there to look at the traverse , David had it out front ready for us to look at it, nice guy and good service

They contacted me about the vehicle. They also contacted me that it sold prior to me going to test drive the vehicle. I appreciate them not letting me come in and trying to get me another vehicle.

They promptly send email but I had already committed to another dealer

Good experience. Ultimately didn’t buy vehicle.

Prompt response to my inquiry and I received accurate information concerning the vehicle.

Very efficient process. Allowed me to reserve the vehicle for 3 days

Really clean car and good customer service

Great experience