New 2017 / 2018 Audi Q5 For Sale Near Baton Rouge, LA

They were a great help.

Actually I was very disappointed with my experience at Audi Lafayette. My husband and I drove 2 hours to see this vehicle and other. The salesman had contacted me and knew we were coming to look st the Audi Q5. He was friendly but didn't seem knowledgeable about the vehicle. There were several things he didn't know and didn't show us about the car. The worst part of the experience was the head sales manager who was very rude and "snooty" towards us. We were asking them to lower the price because of other similar vehicles that were at New Orleans Audi with lower prices and he said "what's your problem with this vehicle ?" He was rude and made us feel unsure of our purchase. He and the salesman we were dealing with kept talking in his office and then coming back to us with no change really in the price. We haggled and really felt like he took advantage of us driving that far. The finance guy was very nice but he also was controlled by the manager who tried to offer us an interest rate 2 points higher than my credit union. My credit score is great and in the words of the finance guy"the best he has seen in a while" but they kept trying to keep mourn rate high. I had to fight for a lower rate and then the finance manager comes in again and questions why we are doing that and how could we expect lower when he is losing money on this car! As if!!! I was so disappointed in our treatment there. I felt taken advantage us and it took me a week to get over feeling like they got one over on me! 8ill never deal with them again! I spent a lot of money at their dealership and they made us feel like we were poor, begging nuisances because we asked for what we deserved as a customer! It's not worth the drive there. The sales manager and his staff need to know how we felt when we left!!