New 2017 / 2018 Audi A6 For Sale Near Eau Claire, WI

Set appointment. Drove one hour to buy car. Car already purchased upon arrival. Got a call a few days later saying the car was now available. Terrible customer service.

Contacted by email quickly by Hugh Bealka after sending note asking about almost new 2017 Jeep Grand Cherokee taken in on trade. Had been looking for new JGC to replace 2015 Kia Sorento because needed extra towing capacity for travel trailer. Hugh worked with me to make the numbers work on a trade. No pressure, just courteous help. Entire experience was surprisingly positive.

They were very helpful to me, tough I've not bought a vehicle yet.

I contacted Park Place Motor Cars, directly through their website, in late July about a truck that had been coming up in my CarGurus search. Being that I live a few hours away, I was trying to get more detail, work out a price that I was comfortable with, etc., before committing to a drive. I went around and around for two weeks via email, leaving my name and number and suggesting that a sales person could reach out to me if they'd like. I was eventually told that the sales manager would give me a call. After about a week of no call I sent an email back indicating such and was given the number for the sales department. Two weeks and the only progress I made was getting the number for the sales department. On the bright side the listing price was reduced $500 during this time. There didn't seem to be any sense of urgency on the dealers part and I had a busy August schedule so I didn't bother trying to get back in contact with them right away. The vehicle was reduced another $1000, then another $500, then another $500 in this time. I decided to contact them again through CarGurus in early Sept. A sales person contacted me the same day. We discussed some of the options on the truck. Three days later I followed up via email with the sales person to get clarification on some of the options that turned out to be incorrectly stated. In the mean time I had also been talking with another dealer that had basically the same vehicle listed for about $1500 less and I was thinking if I could work out a better price with Park Place Motors I might be able to line up a visit to both dealers in the same day. Two days after my follow-up with Park Place I noticed the price of the truck was increased $1500. I ended up talking with the sales person again, expecting they put new tires on it or something, and was told they "did another market analysis and that there wasn't another truck around for that price" and that he'd honor the price this truck was at when I first contacted him (we had never talked price) but that the price had gone up for anyone else coming in. I mentioned I had talked to another dealer about a similarly optioned vehicle that was listed for $3000 less than what this truck was just increased to and the conversation pretty much ended there. So, after being listed for 2 months and reducing the price $2500, something magical happened in the market 2 days after I talked to Park Place Motor Cars and the listing price increased $1500. Maybe that's standard industry practice, but it certainly rubs consumers the wrong way. It's been another month since I spoke with Park Place Motor Cars. I've since purchased a truck from a different dealer and see the truck I had been talking to Park Place about is now listed for sale on one of their other dealer lots.

We were treated with kindness, they were very helpful in answering our questions. They were very accommodating. I was pleased with their services.

prompt and got me additional info several times , very courteous

We found our new truck here! We were very satisfied!