White Bear Lake Superstore

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GM Certified Internet Dealer, GM Certified Used Vehicles

3900 North Highway 61
White Bear Lake, MN 55110

Sales: (612) 276-3012

Service: (855) 407-3228

Today 8:30 AM - 9:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 1, 2016
Sales rep very friendly had car clean and ready to go when we got there. He called next day to make sure we got home with no problems and if we were happy with car
0 of 1 people found this review helpful.
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Oct 28, 2016
Experienced absolute pressure with the sales person to make a 2000 or 1000 $ non refundable deposit to hold the car and I would not to mention name of the sales person and offend. They seem to be absolutely hot when not making a non refundable amount even though willing to make full payment through a credit union over next day. I went over my credit union and asked for a purchase agreement which is required to get a cheque for a pre-approved loan but the dealer said car is sold to some one else but which was still there. My Credit union have escalated this as well. Absolute pressure and frustation totally no honesty.
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Aug 20, 2016
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Apr 22, 2016
Car wasn't as expected. Didn't get to contact salesman that I started with. They didn't seem interested in making a sale.
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Apr 2, 2016
Just had phone conversation about a GMC 2500HD and I spoke to friendly and helpful salesperson no pressure and honest answers. I would purchase here if closer.
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Read 11 old reviews
Mar 9, 2016
Pleasant correspondence
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Feb 10, 2016
Great experience with vehicle we had previously identified--it was ready for us to drive with knowledgeable, experienced salesperson.
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Jan 27, 2016
Very good experience working with White Bear Lake Superstore. Very helpful staff. Not pushy or redirecting. Very pleased with my purchase.
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Nov 3, 2015
They sold the vehicle prior to our arrival and never informed us, even after speaking to them just hours before we arrived.
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Aug 27, 2015
We worked with Solomon from your dealership. He was extremely helpful and kind. We knew what we wanted before we got there from browsing your website. Solomon only showed us what we wanted. Not pushy or annoying. He worked hard to get us the financing that worked for us. Great guy! Thank you also to Brooke who helped us seal the deal. She was very patient with us. We drove two hours to this dealership, well worth the trip. Thank you!
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Jun 11, 2015
Mike was fantastic to work with. He was responsive to our questions and concerns and followed through with getting done the work we agreed upon. He was extremely professional and just a nice person.
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Apr 23, 2015
I made the mistake of going there on my own after being in email/phone contact with Orrin. My goal was to just look at the vehicle in person (as pictures can be deceiving). I made it no more then 10 steps before I had a different salesman in my personal space. I specifically stated to him "I'm just looking...if I have any questions I'll come find you." I began giving the vehicle I was interested in a thorough exterior overview. During that process, the salesman followed me around the vehicle being no more then 5ft away. I started getting frustrated and voiced my distaste..."Please stop following me as you're making me uncomfortable. Why can't you respect my wishes?" His response was that he had to make sure I didn't damage the vehicle while I was looking. I continued looking over the vehicle and he seemed to respect my wishes by staying put in one spot. I noticed the sticker price was different from the one I had seen on the website 4 days earlier. It was $4,000 more! I asked him why the price had increased and he said it had not. I then explained how I found the vehicle and what price was listed. He indirectly called me a liar and said they'd be "stupid to sell the vehicle at that price." I was extremely frustrated at that point. I began to leave when he began berating me for thinking I could get such a good deal. I left the dealership and will never be back. I don't remember the name of the other salesman. I can only describe him...medium-skinned black guy, oily jerry curl hair, glasses, and about 5'8.
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Apr 12, 2015
Great customer service ...quick response !!
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Jun 4, 2013
Dealer was very quick to respond to my questions and did so in a very professional manner. I would recommend them to anyone looking to purchase a vehicle and looking for a no pressure professional and ethical experience.
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Apr 30, 2012
Terrible service. They didn't act like they wanted to sell us the truck we were interested in. It was later listed on Cargurs for over a $1000.00 more than when we test drove it.
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Sep 14, 2011
Had an initial response but nothing since. Am still looking for a vehicle with the specs I provided. Was hoping a dealer in the US would take the specs and run with them - has been more difficult than expected.
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