West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road
Rochester, NY 14626

Sales: (585) 360-0154

Service: (585) 352-1200

Today 9:00am - 8:00pm
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2013 Kia Optima SX Used Cars in Rochester, NY 14626

Good Deal
$2,168 BELOW
Instant Market Value of $17,103

Price: $14,935

Mileage: 35,993

Location: Rochester, NY 14626

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Remington Red Metallic Description: Used 2013 Kia Optima SX for sale - $14,935, 35,993 miles with Alloy Wheels
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2010 Toyota Corolla LE Used Cars in Rochester, NY 14626

Good Deal
$1,167 BELOW
Instant Market Value of $7,766

Price: $6,599

Mileage: 99,665

Location: Rochester, NY 14626

Average time on market: 23 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Barcelona Red Metallic Description: Used 2010 Toyota Corolla LE for sale - $6,599, 99,665 miles with Value Package, Extra Value Package
https://static.cargurus.com/images/forsale/2017/07/06/12/05/2013_ford_f-150-pic-1822942828441483831-152x114.jpeg

2013 Ford F-150 FX4 SuperCrew 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,333 BELOW
Instant Market Value of $30,182

Price: $27,849

Mileage: 49,857

Location: Rochester, NY 14626

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2013 Ford F-150 FX4 SuperCrew 4WD for sale - $27,849, 49,857 miles with Remote Start, Navigation System, Alloy Wheels, Luxury Package
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2014 Honda Accord EX Used Cars in Rochester, NY 14626

Good Deal
$1,056 BELOW
Instant Market Value of $17,377

Price: $16,321

Mileage: 21,185

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Obsidian Blue Pearl Description: Used 2014 Honda Accord EX for sale - $16,321, 21,185 miles with Sunroof/Moonroof, Alloy Wheels
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2015 Subaru Forester 2.5i Premium Used Cars in Rochester, NY 14626

Good Deal
$1,033 BELOW
Instant Market Value of $18,988

Price: $17,955

Mileage: 55,457

Location: Rochester, NY 14626

Average time on market: 34 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Venetian Red Pearl Description: Used 2015 Subaru Forester 2.5i Premium for sale - $17,955, 55,457 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/19/16/57/2013_nissan_pathfinder-pic-343882404462830326-152x114.jpeg

2013 Nissan Pathfinder SL 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,145 BELOW
Instant Market Value of $22,081

Price: $20,936

Mileage: 36,909

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Dark Slate Description: Used 2013 Nissan Pathfinder SL 4WD for sale - $20,936, 36,909 miles with Leather Seats, Alloy Wheels
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2013 Cadillac Escalade Luxury AWD Used Cars in Rochester, NY 14626

Good Deal
$1,470 BELOW
Instant Market Value of $40,700

Price: $39,230

Mileage: 30,651

Location: Rochester, NY 14626

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Mocha Steel Metallic Description: Used 2013 Cadillac Escalade Luxury AWD for sale - $39,230, 30,651 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Suspension Package
https://static.cargurus.com/images/forsale/2017/07/11/10/16/2013_mazda_cx-5-pic-2448200259469832059-152x114.jpeg

2013 Mazda CX-5 Touring AWD Used Cars in Rochester, NY 14626

Fair Deal
$692 BELOW
Instant Market Value of $16,639

Price: $15,947

Mileage: 47,730

Location: Rochester, NY 14626

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Metropolitan Gray Mica Description: Used 2013 Mazda CX-5 Touring AWD for sale - $15,947, 47,730 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/31/09/11/2016_ford_focus-pic-6259263000539309547-152x114.jpeg

2016 Ford Focus SE Hatchback Used Cars in Rochester, NY 14626

Fair Deal
$649 BELOW
Instant Market Value of $12,289

Price: $11,640

Mileage: 40,574

Location: Rochester, NY 14626

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Race Red Description: Used 2016 Ford Focus SE Hatchback for sale - $11,640, 40,574 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/18/11/26/2017_ram_2500-pic-6594647205122188696-152x114.jpeg

2017 Ram 2500 Big Horn Crew Cab LB 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,971 BELOW
Instant Market Value of $44,379

Price: $42,408

Mileage: 8,278

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2017 Ram 2500 Big Horn Crew Cab LB 4WD for sale - $42,408, 8,278 miles with Bluetooth, Backup Camera, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2017/06/08/10/29/2017_ford_f-150-pic-6367525233873792082-152x114.jpeg

2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,640 BELOW
Instant Market Value of $36,151

Price: $34,511

Mileage: 11,812

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $34,511, 11,812 miles
https://static.cargurus.com/images/forsale/2017/07/26/13/34/2017_ford_fusion-pic-3432784666080207625-152x114.jpeg

2017 Ford Fusion SE AWD Used Cars in Rochester, NY 14626

Fair Deal
$637 BELOW
Instant Market Value of $22,546

Price: $21,909

Mileage: 9,517

Location: Rochester, NY 14626

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Fusion SE AWD for sale - $21,909, 9,517 miles with Remote Start, Navigation System, Alloy Wheels, Technology Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/07/21/10/30/2011_hyundai_sonata-pic-572698519429964469-152x114.jpeg

2011 Hyundai Sonata Limited Used Cars in Rochester, NY 14626

Fair Deal
$441 BELOW
Instant Market Value of $11,005

Price: $10,564

Mileage: 64,871

Location: Rochester, NY 14626

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Radiant Silver Description: Used 2011 Hyundai Sonata Limited for sale - $10,564, 64,871 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2012 Cadillac Escalade AWD Used Cars in Rochester, NY 14626

Fair Deal
$556 BELOW
Instant Market Value of $30,127

Price: $29,571

Mileage: 71,056

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Raven Description: Used 2012 Cadillac Escalade AWD for sale - $29,571, 71,056 miles with Leather Seats, Navigation System, Suspension Package, Alloy Wheels
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2014 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$637 BELOW
Instant Market Value of $28,575

Price: $27,938

Mileage: 38,025

Location: Rochester, NY 14626

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2014 Ford F-150 XLT SuperCrew 4WD for sale - $27,938, 38,025 miles with Power Package, SE Package, XLT Package, LT Package, Chrome Wheels, Trailer Package, Tow Package, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 16, 2017
This was great. Dealer responded and we set up an appointment to see the car. The deal was good and I bought the car from them.
Is this review helpful? Yes | No
Jun 11, 2017
Very good to work with. From the people who respond on the phone to set appointments to my salesman Frank and the used car manager Kevin were all very accommodating and good to work with. Neither pressured me to make a decision to purchase the Ford F 250 and were very professional. My hope is that the rest of the West herr team in their service department will be as good as these two gentlemen were If I need their assistance in the future. Sincerely, Jim
Is this review helpful? Yes | No
May 10, 2017
Buying the car was very good BUT I have been trying to contact my sales person for two days and he has not returned my call. I hope this is not the way Herr operates. Wayne
Is this review helpful? Yes | No
Apr 8, 2017
Dealer never kept in contact with me. Tried calling him back with no response. There was a truck i was very interested in .
Is this review helpful? Yes | No
Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Is this review helpful? Yes | No
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
Is this review helpful? Yes | No
Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
Is this review helpful? Yes | No
Mar 2, 2016
Fast and courteous, extremely helpful.
Is this review helpful? Yes | No
Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Is this review helpful? Yes | No
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 of 1 people found this review helpful.
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Read 6 old reviews
Jun 10, 2015
Quick response
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Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
Is this review helpful? Yes | No
Jan 21, 2014
We were treated like royalty by the general manager!
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Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
Is this review helpful? Yes | No
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
Is this review helpful? Yes | No
May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one
Is this review helpful? Yes | No

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