West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road, Rochester, NY 14626
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Sales: (585) 360-0154

Service: (585) 352-1200

Today 11:00am - 3:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2016/12/01/11/06/2013_toyota_rav4-pic-267682692718158066-152x114.jpeg

2013 Toyota RAV4 Limited AWD Used Cars in Rochester, NY 14626

Great Deal
$2,401 BELOW
Instant Market Value of $21,832

Price: $19,431

Mileage: 31,719

Location: Rochester, NY 14626

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Super White Description: Used 2013 Toyota RAV4 Limited AWD for sale - $19,431, 31,719 miles with Sunroof/Moonroof, Alloy Wheels
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2012 Honda CR-V EX AWD Used Cars in Rochester, NY 14626

Great Deal
$1,954 BELOW
Instant Market Value of $12,953

Price: $10,999

Mileage: 112,457

Location: Rochester, NY 14626

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Alabaster Silver Metallic Description: Used 2012 Honda CR-V EX AWD for sale - $10,999, 112,457 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/17/13/57/2015_ram_1500-pic-4884872055234044827-152x114.jpeg

2015 Ram 1500 Used Cars in Rochester, NY 14626

Good Deal
$4,066 BELOW
Instant Market Value of $23,016

Price: $18,950

Mileage: 50,243

Location: Rochester, NY 14626

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2015 Ram 1500 for sale - $18,950, 50,243 miles
https://static.cargurus.com/images/forsale/2016/12/20/11/57/2009_honda_cr-v-pic-1119985381359660425-152x114.jpeg

2009 Honda CR-V EX-L AWD Used Cars in Rochester, NY 14626

Good Deal
$1,347 BELOW
Instant Market Value of $12,140

Price: $10,793

Mileage: 93,066

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Glacier Blue Metallic Description: Used 2009 Honda CR-V EX-L AWD for sale - $10,793, 93,066 miles with Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/12/30/14/33/2016_ford_fusion-pic-2694596182075549324-152x114.jpeg

2016 Ford Fusion Hybrid SE Used Cars in Rochester, NY 14626

Good Deal
$2,304 BELOW
Instant Market Value of $23,206

Price: $20,902

Mileage: 2,050

Location: Rochester, NY 14626

Average time on market: 20 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Magnetic Description: Used 2016 Ford Fusion Hybrid SE for sale - $20,902, 2,050 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/12/21/11/34/2016_ford_f-150-pic-6970199192395223449-152x114.jpeg

2016 Ford F-150 XL Used Cars in Rochester, NY 14626

Good Deal
$1,607 BELOW
Instant Market Value of $23,115

Price: $21,508

Mileage: 8,174

Location: Rochester, NY 14626

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2016 Ford F-150 XL for sale - $21,508, 8,174 miles
https://static.cargurus.com/images/forsale/2017/02/17/13/00/2011_dodge_charger-pic-8518394752567637155-152x114.jpeg

2011 Dodge Charger SE Used Cars in Rochester, NY 14626

Good Deal
$1,235 BELOW
Instant Market Value of $11,234

Price: $9,999

Mileage: 117,039

Location: Rochester, NY 14626

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Toxic Orange Pearlcoat Description: Used 2011 Dodge Charger SE for sale - $9,999, 117,039 miles with Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/01/18/11/28/2015_chrysler_200-pic-970416425365039450-152x114.jpeg

2015 Chrysler 200 C AWD Used Cars in Rochester, NY 14626

Good Deal
$1,478 BELOW
Instant Market Value of $18,915

Price: $17,437

Mileage: 37,060

Location: Rochester, NY 14626

Average time on market: 37 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Bright White Clearcoat Description: Used 2015 Chrysler 200 C AWD for sale - $17,437, 37,060 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/11/12/11/06/2013_toyota_sienna-pic-6396523016544682751-152x114.jpeg

2013 Toyota Sienna Used Cars in Rochester, NY 14626

Fair Deal
$1,598 BELOW
Instant Market Value of $20,441

Price: $18,843

Mileage: 43,588

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Sky Metallic Description: Used 2013 Toyota Sienna for sale - $18,843, 43,588 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/06/11/05/2014_bmw_3_series-pic-3965221535993482989-152x114.jpeg

2014 BMW 3 Series 328i Sedan Used Cars in Rochester, NY 14626

Fair Deal
$1,220 BELOW
Instant Market Value of $22,161

Price: $20,941

Mileage: 41,715

Location: Rochester, NY 14626

Average time on market: 18 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Mineral Gray Metallic Description: Used 2014 BMW 3 Series 328i Sedan for sale - $20,941, 41,715 miles with Bluetooth, Premium Package, Comfort Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/05/12/39/2011_lexus_is_350-pic-9196092933986481789-152x114.jpeg

2011 Lexus IS 350 AWD Used Cars in Rochester, NY 14626

Fair Deal
$1,111 BELOW
Instant Market Value of $18,599

Price: $17,488

Mileage: 88,772

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mercury Metallic Description: Used 2011 Lexus IS 350 AWD for sale - $17,488, 88,772 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/23/11/33/2013_chevrolet_silverado_1500-pic-7672372197765011507-152x114.jpeg

2013 Chevrolet Silverado 1500 LT Ext. Cab 4WD Used Cars in Rochester, NY 14626

Fair Deal
$948 BELOW
Instant Market Value of $23,900

Price: $22,952

Mileage: 52,117

Location: Rochester, NY 14626

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2013 Chevrolet Silverado 1500 LT Ext. Cab 4WD for sale - $22,952, 52,117 miles with Steel Wheels, Suspension Package
https://static.cargurus.com/images/forsale/2017/02/03/10/06/2017_ford_fusion-pic-8417407634453417886-152x114.jpeg

2017 Ford Fusion SE AWD Used Cars in Rochester, NY 14626

Fair Deal
$740 BELOW
Instant Market Value of $24,648

Price: $23,908

Mileage: 8,365

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2017 Ford Fusion SE AWD for sale - $23,908, 8,365 miles with Sunroof/Moonroof, Remote Start, Navigation System, Alloy Wheels, Luxury Package, Technology Package
https://static.cargurus.com/images/forsale/2017/02/17/12/11/2016_ford_transit_connect-pic-7895193460083287985-152x114.jpeg

2016 Ford Transit Connect Wagon XLT w/ Rear Liftgate LWB Used Cars in Rochester, NY 14626

Fair Deal
$722 BELOW
Instant Market Value of $18,637

Price: $17,915

Mileage: 15,469

Location: Rochester, NY 14626

Average time on market: 61 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Transit Connect Wagon XLT w/ Rear Liftgate LWB for sale - $17,915, 15,469 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/11/10/53/2014_kia_optima-pic-7445205009215720821-152x114.jpeg

2014 Kia Optima EX Used Cars in Rochester, NY 14626

Fair Deal
$622 BELOW
Instant Market Value of $16,549

Price: $15,927

Mileage: 27,060

Location: Rochester, NY 14626

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Metal Bronze Description: Used 2014 Kia Optima EX for sale - $15,927, 27,060 miles with Leather Seats, Alloy Wheels
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Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Is this review helpful? Yes | No
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
Is this review helpful? Yes | No
Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
Is this review helpful? Yes | No
Mar 2, 2016
Fast and courteous, extremely helpful.
Is this review helpful? Yes | No
Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Is this review helpful? Yes | No
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 of 1 people found this review helpful.
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Jun 10, 2015
Quick response
Is this review helpful? Yes | No
Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
Is this review helpful? Yes | No

Old Dealer Reviews

Jan 21, 2014
We were treated like royalty by the general manager!
Is this review helpful? Yes | No
Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
Is this review helpful? Yes | No
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
Is this review helpful? Yes | No
May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one
Is this review helpful? Yes | No

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