West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road
Rochester, NY 14626

Sales: (585) 360-0154

Service: (585) 352-1200

Today 9:00 AM - 5:00 PM
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https://static.cargurus.com/images/forsale/2018/08/16/19/11/2015_toyota_4runner-pic-8125959191178410068-152x114.jpeg

2015 Toyota 4Runner Trail Premium 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,165 BELOW
CarGurus IMV of $33,698

Price: $31,533

Mileage: 33,150

Location: Rochester, NY 14626

Average time on market: 31 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Magnetic Gray Metallic Description: Used 2015 Toyota 4Runner Trail Premium 4WD for sale - $31,533, 33,150 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/18/23/37/2013_toyota_rav4-pic-710172063890168475-152x114.jpeg

2013 Toyota RAV4 LE AWD Used Cars in Rochester, NY 14626

Good Deal
$1,592 BELOW
CarGurus IMV of $12,591

Price: $10,999

Mileage: 119,098

Location: Rochester, NY 14626

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shoreline Blue Pearl Description: Used 2013 Toyota RAV4 LE AWD for sale - $10,999, 119,098 miles
https://static.cargurus.com/images/forsale/2018/08/07/19/34/2014_chevrolet_silverado_1500-pic-5130930270408202120-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,975 BELOW
CarGurus IMV of $24,762

Price: $22,787

Mileage: 87,489

Location: Rochester, NY 14626

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blue Topaz Metallic Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $22,787, 87,489 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/07/27/19/46/2014_chevrolet_silverado_1500-pic-4687270166362129552-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Double Cab RWD Used Cars in Rochester, NY 14626

Good Deal
$1,445 BELOW
CarGurus IMV of $22,409

Price: $20,964

Mileage: 64,283

Location: Rochester, NY 14626

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Brownstone Metallic Description: Used 2014 Chevrolet Silverado 1500 LT Double Cab RWD for sale - $20,964, 64,283 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/08/18/10/06/2015_cadillac_srx-pic-7802498790958826583-152x114.jpeg

2015 Cadillac SRX FWD Used Cars in Rochester, NY 14626

Good Deal
$1,094 BELOW
CarGurus IMV of $23,010

Price: $21,916

Mileage: 16,177

Location: Rochester, NY 14626

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Ice Tricoat Description: Used 2015 Cadillac SRX FWD for sale - $21,916, 16,177 miles with Sunroof/Moonroof, Navigation System, DVD Entertainment System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/08/13/20/35/2017_ford_transit_cargo-pic-2364046426366587687-152x114.jpeg

2017 Ford Transit Cargo 150 3dr LWB Medium Roof Cargo Van w/Sliding Passenger Side Door Used Cars in Rochester, NY 14626

Good Deal
$1,143 BELOW
CarGurus IMV of $23,089

Price: $21,946

Mileage: 46,860

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2017 Ford Transit Cargo 150 3dr LWB Medium Roof Cargo Van w/Sliding Passenger Side Door for sale - $21,946, 46,860 miles
https://static.cargurus.com/images/forsale/2018/07/04/11/19/2018_ford_edge-pic-5457001377926046931-152x114.jpeg

2018 Ford Edge Titanium AWD Used Cars in Rochester, NY 14626

Fair Deal
$927 BELOW
CarGurus IMV of $30,844

Price: $29,917

Mileage: 17,130

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Lightning Blue Metallic Description: Used 2018 Ford Edge Titanium AWD for sale - $29,917, 17,130 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/10/20/02/2011_jeep_grand_cherokee-pic-5292750890180409371-152x114.jpeg

2011 Jeep Grand Cherokee Laredo 4WD Used Cars in Rochester, NY 14626

Fair Deal
$601 BELOW
CarGurus IMV of $16,555

Price: $15,954

Mileage: 64,002

Location: Rochester, NY 14626

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2011 Jeep Grand Cherokee Laredo 4WD for sale - $15,954, 64,002 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2018/08/09/19/49/2016_mazda_cx-5-pic-8579570964880137923-152x114.jpeg

2016 Mazda CX-5 Touring AWD Used Cars in Rochester, NY 14626

Fair Deal
$366 BELOW
CarGurus IMV of $21,282

Price: $20,916

Mileage: 16,510

Location: Rochester, NY 14626

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Meteor Gray Mica Description: Used 2016 Mazda CX-5 Touring AWD for sale - $20,916, 16,510 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/07/19/25/2012_honda_cr-v-pic-3751066486390268762-152x114.jpeg

2012 Honda CR-V EX-L AWD Used Cars in Rochester, NY 14626

Fair Deal
$343 BELOW
CarGurus IMV of $14,927

Price: $14,584

Mileage: 84,708

Location: Rochester, NY 14626

Average time on market: 25 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Alabaster Silver Metallic Description: Used 2012 Honda CR-V EX-L AWD for sale - $14,584, 84,708 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/08/16/09/43/2015_gmc_yukon-pic-6729200546022624800-152x114.jpeg

2015 GMC Yukon SLE 4WD Used Cars in Rochester, NY 14626

Fair Deal
$611 BELOW
CarGurus IMV of $32,380

Price: $31,769

Mileage: 69,238

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Onyx Black Description: Used 2015 GMC Yukon SLE 4WD for sale - $31,769, 69,238 miles with Premium Smooth Ride Suspension Package, Suspension Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/22/20/51/2013_ford_edge-pic-5269789990182061847-152x114.jpeg

2013 Ford Edge SEL AWD Used Cars in Rochester, NY 14626

Fair Deal
$331 BELOW
CarGurus IMV of $15,302

Price: $14,971

Mileage: 71,849

Location: Rochester, NY 14626

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Suede Description: Used 2013 Ford Edge SEL AWD for sale - $14,971, 71,849 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/08/09/19/39/2015_ford_edge-pic-7159755322519087159-152x114.jpeg

2015 Ford Edge Titanium AWD Used Cars in Rochester, NY 14626

Fair Deal
$374 BELOW
CarGurus IMV of $25,315

Price: $24,941

Mileage: 41,328

Location: Rochester, NY 14626

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2015 Ford Edge Titanium AWD for sale - $24,941, 41,328 miles with Remote Start, Navigation System, Alloy Wheels, Appearance Package, Technology Package
https://static.cargurus.com/images/forsale/2018/08/15/10/08/2017_ford_escape-pic-5287623103534536892-152x114.jpeg

2017 Ford Escape SE Used Cars in Rochester, NY 14626

Fair Deal
$320 BELOW
CarGurus IMV of $16,857

Price: $16,537

Mileage: 37,940

Location: Rochester, NY 14626

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Escape SE for sale - $16,537, 37,940 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/08/16/19/11/2014_honda_accord_coupe-pic-3710605807144288320-152x114.jpeg

2014 Honda Accord Coupe EX-L V6 Used Cars in Rochester, NY 14626

Fair Deal
$253 BELOW
CarGurus IMV of $16,018

Price: $15,765

Mileage: 65,733

Location: Rochester, NY 14626

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Orchid Pearl Description: Used 2014 Honda Accord Coupe EX-L V6 for sale - $15,765, 65,733 miles with Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 15, 2018
Fair dealer, treated me well.
Jun 14, 2018
Dealership quickly responded to my inquiry about the vehicle and I also received an email from the sales manager letting me know that the vehicle was available to look at and test drive if I wanted to set up an appointment. I ended up calling the next day, was set up with a great salesman who spent a Saturday with us going over the vehicle, which was almost spotless for a used vehicle and ready to go for our test drive, and creating a deal with our trade in. We couldn’t pass it up! We actually took it home with us! The dealership was spotless, every person we met was friendly, the finance staff that worked with us was also great too. Would definitely recommend this place and go back again!!
Mar 29, 2018
GuruY82C8
West Herr was a pleasure to work with.
Feb 22, 2018
I appreciate that they keep checking on me
1 people found this review helpful.
Jan 19, 2018
Quick response.
1 people found this review helpful.
Dec 28, 2017
GuruD18DL
Very good
1 people found this review helpful.
Dec 22, 2017
I did not have an opportunity to speak with the dealer yet because of my work schedule and distance. I am not sure is the vehicle is still available but they did make an great effort to reach out to me. Hopefully the vehicle is still available.
1 people found this review helpful.
Nov 2, 2017
They’re awesome. The service was great and was also quick.
2 people found this review helpful.
Oct 10, 2017
Bought the truck. Would have been 5 if not for wasting my time with under handed attempts to sucker me into buying warranty/service plan
1 people found this review helpful.
Aug 26, 2017
I saw a 2011 Sonata at West Herr Ford on the Car Guru site. I sent a message that I was interested in the vehicle and whether it was available. I received a phone call from the dealer that the car was available and to see Ashley. Upon arriving at the dealer I was informed by Ashley that the vehicle wasn't on site.
2 people found this review helpful.
Aug 2, 2017
Noticed the tahoe online, after looking for one for a while they seemed eager for business and so I gave them business and traded my other vehicle for this one over the phone worked out a good deal drove 2 hours to go get it and I am very pleased with the outcome!
1 people found this review helpful.
Jul 16, 2017
This was great. Dealer responded and we set up an appointment to see the car. The deal was good and I bought the car from them.
1 people found this review helpful.
Jun 11, 2017
Very good to work with. From the people who respond on the phone to set appointments to my salesman Frank and the used car manager Kevin were all very accommodating and good to work with. Neither pressured me to make a decision to purchase the Ford F 250 and were very professional. My hope is that the rest of the West herr team in their service department will be as good as these two gentlemen were If I need their assistance in the future. Sincerely, Jim
1 people found this review helpful.
May 10, 2017
Buying the car was very good BUT I have been trying to contact my sales person for two days and he has not returned my call. I hope this is not the way Herr operates. Wayne
1 people found this review helpful.
Apr 8, 2017
Dealer never kept in contact with me. Tried calling him back with no response. There was a truck i was very interested in .
1 people found this review helpful.
Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
1 people found this review helpful.
Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
4 people found this review helpful.
Read 10 old reviews
Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
1 people found this review helpful.
Mar 2, 2016
Fast and courteous, extremely helpful.
Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 people found this review helpful.
Jun 10, 2015
Quick response
Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
Jan 21, 2014
We were treated like royalty by the general manager!
Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one

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