West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road
Rochester, NY 14626

Sales: (585) 360-0154

Service: (585) 352-1200

Today 11:00 AM - 4:00 PM
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https://static.cargurus.com/images/forsale/2018/03/25/19/37/2015_kia_optima-pic-516816653267777325-152x114.jpeg

2015 Kia Optima EX Used Cars in Rochester, NY 14626

Good Deal
$1,665 BELOW
CarGurus IMV of $15,606

Price: $13,941

Mileage: 41,254

Location: Rochester, NY 14626

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ebony Black Description: Used 2015 Kia Optima EX for sale - $13,941, 41,254 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2018/05/01/01/22/2018_ford_f-150-pic-6166639047001743738-152x114.jpeg

2018 Ford F-150 Used Cars in Rochester, NY 14626

Good Deal
$5,771 BELOW
CarGurus IMV of $40,691

Price: $34,920

Mileage: 20,252

Location: Rochester, NY 14626

Average time on market: 57 days Certified Pre-Owned: Yes Transmission: Automatic Color: Stone Gray Description: Used 2018 Ford F-150 for sale - $34,920, 20,252 miles with Off Road Package
https://static.cargurus.com/images/forsale/2018/04/12/10/41/2010_ford_f-150-pic-3150904233335163264-152x114.jpeg

2010 Ford F-150 Lariat SuperCrew 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,509 BELOW
CarGurus IMV of $20,001

Price: $18,492

Mileage: 92,811

Location: Rochester, NY 14626

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Royal Red Metallic Description: Used 2010 Ford F-150 Lariat SuperCrew 4WD for sale - $18,492, 92,811 miles with Leather Seats, Alloy Wheels, Heat Package
https://static.cargurus.com/images/forsale/2018/04/04/20/10/2015_ford_f-150-pic-299605692510284039-152x114.jpeg

2015 Ford F-150 Platinum SuperCrew LB 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,519 BELOW
CarGurus IMV of $38,172

Price: $36,653

Mileage: 53,793

Location: Rochester, NY 14626

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2015 Ford F-150 Platinum SuperCrew LB 4WD for sale - $36,653, 53,793 miles with Sunroof/Moonroof, Aluminum Wheels, Heat Package, Navigation System, Tow Package, Technology Package
https://static.cargurus.com/images/forsale/2018/05/05/13/57/2015_mazda_cx-5-pic-7526852579672629177-152x114.jpeg

2015 Mazda CX-5 Touring AWD Used Cars in Rochester, NY 14626

Good Deal
$682 BELOW
CarGurus IMV of $16,643

Price: $15,961

Mileage: 61,985

Location: Rochester, NY 14626

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Jet Black Mica Description: Used 2015 Mazda CX-5 Touring AWD for sale - $15,961, 61,985 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/29/20/17/2015_nissan_altima-pic-678345478778384092-152x114.jpeg

2015 Nissan Altima 2.5 S Used Cars in Rochester, NY 14626

Fair Deal
$742 BELOW
CarGurus IMV of $10,726

Price: $9,984

Mileage: 84,790

Location: Rochester, NY 14626

Average time on market: 25 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2015 Nissan Altima 2.5 S for sale - $9,984, 84,790 miles with Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2018/05/05/14/19/2015_chevrolet_cruze-pic-1900965289171692778-152x114.jpeg

2015 Chevrolet Cruze 1LT Sedan FWD Used Cars in Rochester, NY 14626

Fair Deal
$465 BELOW
CarGurus IMV of $11,416

Price: $10,951

Mileage: 51,625

Location: Rochester, NY 14626

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Granite Metallic Description: Used 2015 Chevrolet Cruze 1LT Sedan FWD for sale - $10,951, 51,625 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/11/20/56/2015_ford_focus-pic-6548153965205816833-152x114.jpeg

2015 Ford Focus SE Hatchback Used Cars in Rochester, NY 14626

Fair Deal
$536 BELOW
CarGurus IMV of $12,461

Price: $11,925

Mileage: 25,931

Location: Rochester, NY 14626

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2015 Ford Focus SE Hatchback for sale - $11,925, 25,931 miles with Backup Camera, Alloy Wheels, Climate Package
https://static.cargurus.com/images/forsale/2018/03/25/19/37/2016_ford_f-150-pic-8734468026749803872-152x114.jpeg

2016 Ford F-150 Limited SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$878 BELOW
CarGurus IMV of $46,197

Price: $45,319

Mileage: 19,565

Location: Rochester, NY 14626

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford F-150 Limited SuperCrew 4WD for sale - $45,319, 19,565 miles with Navigation System, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/31/09/50/2015_ford_escape-pic-7948229713660604288-152x114.jpeg

2015 Ford Escape SE 4WD Used Cars in Rochester, NY 14626

Fair Deal
$474 BELOW
CarGurus IMV of $17,408

Price: $16,934

Mileage: 34,412

Location: Rochester, NY 14626

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Impact Blue Description: Used 2015 Ford Escape SE 4WD for sale - $16,934, 34,412 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/18/23/37/2013_toyota_rav4-pic-710172063890168475-152x114.jpeg

2013 Toyota RAV4 LE AWD Used Cars in Rochester, NY 14626

Fair Deal
$476 BELOW
CarGurus IMV of $12,475

Price: $11,999

Mileage: 119,080

Location: Rochester, NY 14626

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shoreline Blue Pearl Description: Used 2013 Toyota RAV4 LE AWD for sale - $11,999, 119,080 miles
https://static.cargurus.com/images/forsale/2018/03/17/10/29/2018_ford_escape-pic-6023171888559631241-152x114.jpeg

2018 Ford Escape SE AWD Used Cars in Rochester, NY 14626

Fair Deal
$659 BELOW
CarGurus IMV of $22,573

Price: $21,914

Mileage: 14,846

Location: Rochester, NY 14626

Average time on market: 47 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2018 Ford Escape SE AWD for sale - $21,914, 14,846 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/23/21/43/2015_nissan_rogue-pic-9172308448688729334-152x114.jpeg

2015 Nissan Rogue SV AWD Used Cars in Rochester, NY 14626

Fair Deal
$317 BELOW
CarGurus IMV of $18,239

Price: $17,922

Mileage: 22,934

Location: Rochester, NY 14626

Average time on market: 30 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Pearl White Description: Used 2015 Nissan Rogue SV AWD for sale - $17,922, 22,934 miles
https://static.cargurus.com/images/forsale/2018/05/16/22/28/2011_chevrolet_traverse-pic-8302532639655379209-152x114.jpeg

2011 Chevrolet Traverse LT2 AWD Used Cars in Rochester, NY 14626

Fair Deal
$296 BELOW
CarGurus IMV of $14,270

Price: $13,974

Mileage: 74,452

Location: Rochester, NY 14626

Average time on market: 17 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Dark Blue Metallic Description: Used 2011 Chevrolet Traverse LT2 AWD for sale - $13,974, 74,452 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/18/20/07/2015_bmw_x1-pic-6253380962166710994-152x114.jpeg

2015 BMW X1 xDrive28i AWD Used Cars in Rochester, NY 14626

Fair Deal
$366 BELOW
CarGurus IMV of $20,018

Price: $19,652

Mileage: 52,774

Location: Rochester, NY 14626

Average time on market: 38 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Mineral Gray Metallic Description: Used 2015 BMW X1 xDrive28i AWD for sale - $19,652, 52,774 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Backup Camera, Premium Package, Comfort Package, Climate Package
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 29, 2018
GuruY82C8
West Herr was a pleasure to work with.
Is this review helpful? Yes | No
Feb 22, 2018
I appreciate that they keep checking on me
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 19, 2018
Quick response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 28, 2017
GuruD18DL
Very good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 22, 2017
I did not have an opportunity to speak with the dealer yet because of my work schedule and distance. I am not sure is the vehicle is still available but they did make an great effort to reach out to me. Hopefully the vehicle is still available.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2017
They’re awesome. The service was great and was also quick.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 10, 2017
Bought the truck. Would have been 5 if not for wasting my time with under handed attempts to sucker me into buying warranty/service plan
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 26, 2017
I saw a 2011 Sonata at West Herr Ford on the Car Guru site. I sent a message that I was interested in the vehicle and whether it was available. I received a phone call from the dealer that the car was available and to see Ashley. Upon arriving at the dealer I was informed by Ashley that the vehicle wasn't on site.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2017
Noticed the tahoe online, after looking for one for a while they seemed eager for business and so I gave them business and traded my other vehicle for this one over the phone worked out a good deal drove 2 hours to go get it and I am very pleased with the outcome!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 16, 2017
This was great. Dealer responded and we set up an appointment to see the car. The deal was good and I bought the car from them.
1 of 1 people found this review helpful.
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Jun 11, 2017
Very good to work with. From the people who respond on the phone to set appointments to my salesman Frank and the used car manager Kevin were all very accommodating and good to work with. Neither pressured me to make a decision to purchase the Ford F 250 and were very professional. My hope is that the rest of the West herr team in their service department will be as good as these two gentlemen were If I need their assistance in the future. Sincerely, Jim
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 10, 2017
Buying the car was very good BUT I have been trying to contact my sales person for two days and he has not returned my call. I hope this is not the way Herr operates. Wayne
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 8, 2017
Dealer never kept in contact with me. Tried calling him back with no response. There was a truck i was very interested in .
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Is this review helpful? Yes | No
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Read 10 old reviews
Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2016
Fast and courteous, extremely helpful.
Is this review helpful? Yes | No
Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Is this review helpful? Yes | No
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 10, 2015
Quick response
Is this review helpful? Yes | No
Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
Is this review helpful? Yes | No
Jan 21, 2014
We were treated like royalty by the general manager!
Is this review helpful? Yes | No
Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
Is this review helpful? Yes | No
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
Is this review helpful? Yes | No
May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one
Is this review helpful? Yes | No

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