West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road
Rochester, NY 14626

Sales: (585) 360-0154

Service: (585) 352-1200

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/11/13/20/43/2016_chevrolet_silverado_1500-pic-6947859152535050715-152x114.jpeg

2016 Chevrolet Silverado 1500 LT Double Cab 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,073 BELOW
CarGurus IMV of $30,073

Price: $28,000

Mileage: 22,117

Location: Rochester, NY 14626

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tungsten Metallic Description: Used 2016 Chevrolet Silverado 1500 LT Double Cab 4WD for sale - $28,000, 22,117 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/11/13/20/43/2014_ford_f-150-pic-673085972567872565-152x114.jpeg

2014 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,213 BELOW
CarGurus IMV of $24,213

Price: $22,000

Mileage: 75,299

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2014 Ford F-150 XLT SuperCrew 4WD for sale - $22,000, 75,299 miles
https://static.cargurus.com/images/forsale/2018/11/13/20/43/2015_ford_mustang-pic-872601923738062517-152x114.jpeg

2015 Ford Mustang EcoBoost Used Cars in Rochester, NY 14626

Good Deal
$1,667 BELOW
CarGurus IMV of $17,624

Price: $15,957

Mileage: 57,754

Location: Rochester, NY 14626

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2015 Ford Mustang EcoBoost for sale - $15,957, 57,754 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/11/13/21/46/2015_ford_f-150-pic-131902672441391608-152x114.jpeg

2015 Ford F-150 XLT SuperCab 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,640 BELOW
CarGurus IMV of $29,640

Price: $28,000

Mileage: 20,444

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Flame Metallic Description: Used 2015 Ford F-150 XLT SuperCab 4WD for sale - $28,000, 20,444 miles with LE Package, Backup Camera, XLT Package, Appearance Package
https://static.cargurus.com/images/forsale/2018/11/13/20/43/2015_ford_explorer-pic-8036985175437202462-152x114.jpeg

2015 Ford Explorer XLT Used Cars in Rochester, NY 14626

Good Deal
$1,680 BELOW
CarGurus IMV of $21,680

Price: $20,000

Mileage: 56,264

Location: Rochester, NY 14626

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Side Metallic Description: Used 2015 Ford Explorer XLT for sale - $20,000, 56,264 miles with Adaptive Cruise Control, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/11/15/22/32/2014_dodge_journey-pic-5364043939266424001-152x114.jpeg

2014 Dodge Journey SE AWD Used Cars in Rochester, NY 14626

Good Deal
$915 BELOW
CarGurus IMV of $12,887

Price: $11,972

Mileage: 72,967

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2014 Dodge Journey SE AWD for sale - $11,972, 72,967 miles with Value Package, Leather Seats, SE Package, Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/11/11/09/53/2014_ford_expedition-pic-5994899238960041878-152x114.jpeg

2014 Ford Expedition Limited 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,241 BELOW
CarGurus IMV of $32,169

Price: $30,928

Mileage: 28,729

Location: Rochester, NY 14626

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2014 Ford Expedition Limited 4WD for sale - $30,928, 28,729 miles with Navigation System, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/11/13/20/43/2018_ford_f-350_super_duty-pic-3585401909419750733-152x114.jpeg

2018 Ford F-350 Super Duty XLT Crew Cab LB DRW 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,257 BELOW
CarGurus IMV of $45,717

Price: $44,460

Mileage: 60,709

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2018 Ford F-350 Super Duty XLT Crew Cab LB DRW 4WD for sale - $44,460, 60,709 miles
https://static.cargurus.com/images/forsale/2018/11/13/20/43/2017_ford_f-150-pic-8366925931658234041-152x114.jpeg

2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,495 BELOW
CarGurus IMV of $31,495

Price: $30,000

Mileage: 33,572

Location: Rochester, NY 14626

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Metallic Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $30,000, 33,572 miles
https://static.cargurus.com/images/forsale/2018/11/13/20/43/2016_ram_1500-pic-4409026047617951930-152x114.jpeg

2016 Ram 1500 Laramie Crew Cab 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,124 BELOW
CarGurus IMV of $36,060

Price: $34,936

Mileage: 36,543

Location: Rochester, NY 14626

Average time on market: 38 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2016 Ram 1500 Laramie Crew Cab 4WD for sale - $34,936, 36,543 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Aluminum Wheels, Remote Start, Off Road Package, Quick Order Package
https://static.cargurus.com/images/forsale/2018/11/13/20/43/2016_toyota_highlander-pic-8487046212374493503-152x114.jpeg

2016 Toyota Highlander XLE AWD Used Cars in Rochester, NY 14626

Fair Deal
$885 BELOW
CarGurus IMV of $32,804

Price: $31,919

Mileage: 19,125

Location: Rochester, NY 14626

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Midnight Black Metallic Description: Used 2016 Toyota Highlander XLE AWD for sale - $31,919, 19,125 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/11/17/09/53/2014_honda_odyssey-pic-7377898277944555381-152x114.jpeg

2014 Honda Odyssey LX FWD Used Cars in Rochester, NY 14626

Fair Deal
$557 BELOW
CarGurus IMV of $16,517

Price: $15,960

Mileage: 60,221

Location: Rochester, NY 14626

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Modern Steel Metallic Description: Used 2014 Honda Odyssey LX FWD for sale - $15,960, 60,221 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/11/16/22/14/2011_lexus_gx-pic-358061469377785240-152x114.jpeg

2011 Lexus GX 460 4WD Used Cars in Rochester, NY 14626

Fair Deal
$572 BELOW
CarGurus IMV of $20,571

Price: $19,999

Mileage: 109,359

Location: Rochester, NY 14626

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Starfire Pearl Description: Used 2011 Lexus GX 460 4WD for sale - $19,999, 109,359 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/11/17/10/59/2016_ford_f-150-pic-1495380982492431252-152x114.jpeg

2016 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$650 BELOW
CarGurus IMV of $31,598

Price: $30,948

Mileage: 48,052

Location: Rochester, NY 14626

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Lithium Gray Description: Used 2016 Ford F-150 XLT SuperCrew 4WD for sale - $30,948, 48,052 miles with Leather Seats, Appearance Package, Backup Camera, Remote Start, Trailer Package, Heat Package, Tow Package
https://static.cargurus.com/images/forsale/2018/11/13/20/43/2017_ford_f-350_super_duty-pic-6806139907496144067-152x114.jpeg

2017 Ford F-350 Super Duty Platinum Crew Cab LB 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,154 BELOW
CarGurus IMV of $54,133

Price: $52,979

Mileage: 79,533

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford F-350 Super Duty Platinum Crew Cab LB 4WD for sale - $52,979, 79,533 miles with Sunroof/Moonroof
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 15, 2018
Fair dealer, treated me well.
Jun 14, 2018
Dealership quickly responded to my inquiry about the vehicle and I also received an email from the sales manager letting me know that the vehicle was available to look at and test drive if I wanted to set up an appointment. I ended up calling the next day, was set up with a great salesman who spent a Saturday with us going over the vehicle, which was almost spotless for a used vehicle and ready to go for our test drive, and creating a deal with our trade in. We couldn’t pass it up! We actually took it home with us! The dealership was spotless, every person we met was friendly, the finance staff that worked with us was also great too. Would definitely recommend this place and go back again!!
Mar 29, 2018
GuruY82C8
West Herr was a pleasure to work with.
Feb 22, 2018
I appreciate that they keep checking on me
1 people found this review helpful.
Jan 19, 2018
Quick response.
1 people found this review helpful.
Dec 28, 2017
GuruD18DL
Very good
1 people found this review helpful.
Dec 22, 2017
I did not have an opportunity to speak with the dealer yet because of my work schedule and distance. I am not sure is the vehicle is still available but they did make an great effort to reach out to me. Hopefully the vehicle is still available.
1 people found this review helpful.
Nov 2, 2017
They’re awesome. The service was great and was also quick.
2 people found this review helpful.
Oct 10, 2017
Bought the truck. Would have been 5 if not for wasting my time with under handed attempts to sucker me into buying warranty/service plan
1 people found this review helpful.
Aug 26, 2017
I saw a 2011 Sonata at West Herr Ford on the Car Guru site. I sent a message that I was interested in the vehicle and whether it was available. I received a phone call from the dealer that the car was available and to see Ashley. Upon arriving at the dealer I was informed by Ashley that the vehicle wasn't on site.
2 people found this review helpful.
Aug 2, 2017
Noticed the tahoe online, after looking for one for a while they seemed eager for business and so I gave them business and traded my other vehicle for this one over the phone worked out a good deal drove 2 hours to go get it and I am very pleased with the outcome!
1 people found this review helpful.
Jul 16, 2017
This was great. Dealer responded and we set up an appointment to see the car. The deal was good and I bought the car from them.
1 people found this review helpful.
Jun 11, 2017
Very good to work with. From the people who respond on the phone to set appointments to my salesman Frank and the used car manager Kevin were all very accommodating and good to work with. Neither pressured me to make a decision to purchase the Ford F 250 and were very professional. My hope is that the rest of the West herr team in their service department will be as good as these two gentlemen were If I need their assistance in the future. Sincerely, Jim
1 people found this review helpful.
May 10, 2017
Buying the car was very good BUT I have been trying to contact my sales person for two days and he has not returned my call. I hope this is not the way Herr operates. Wayne
1 people found this review helpful.
Apr 8, 2017
Dealer never kept in contact with me. Tried calling him back with no response. There was a truck i was very interested in .
1 people found this review helpful.
Read 13 old reviews
Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
1 people found this review helpful.
Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
4 people found this review helpful.
Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
1 people found this review helpful.
Mar 2, 2016
Fast and courteous, extremely helpful.
Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 people found this review helpful.
Jun 10, 2015
Quick response
Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
Jan 21, 2014
We were treated like royalty by the general manager!
Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one

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