West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road, Rochester, NY 14626
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Sales: (585) 360-0154

Service: (585) 352-1200

Today 9:00am - 8:00pm
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https://static.cargurus.com/images/forsale/2017/02/09/15/19/2014_nissan_rogue-pic-418805891405448926-152x114.jpeg

2014 Nissan Rogue SV AWD Used Cars in Rochester, NY 14626

Good Deal
$1,320 BELOW
Instant Market Value of $18,820

Price: $17,500

Mileage: 25,497

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2014 Nissan Rogue SV AWD for sale - $17,500, 25,497 miles with Bluetooth, Backup Camera, Alloy Wheels
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2013 Toyota RAV4 XLE AWD Used Cars in Rochester, NY 14626

Good Deal
$1,257 BELOW
Instant Market Value of $20,257

Price: $19,000

Mileage: 14,472

Location: Rochester, NY 14626

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shoreline Blue Pearl Description: Used 2013 Toyota RAV4 XLE AWD for sale - $19,000, 14,472 miles with Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/15/14/41/2011_ford_f-150-pic-232610308275876108-152x114.jpeg

2011 Ford F-150 XLT Used Cars in Rochester, NY 14626

Good Deal
$1,344 BELOW
Instant Market Value of $17,266

Price: $15,922

Mileage: 22,785

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2011 Ford F-150 XLT for sale - $15,922, 22,785 miles
https://static.cargurus.com/images/forsale/2017/02/16/12/15/2013_ford_edge-pic-2871576825646419300-152x114.jpeg

2013 Ford Edge SEL Used Cars in Rochester, NY 14626

Good Deal
$1,497 BELOW
Instant Market Value of $20,415

Price: $18,918

Mileage: 18,679

Location: Rochester, NY 14626

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2013 Ford Edge SEL for sale - $18,918, 18,679 miles with Comfort Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/02/24/09/29/2016_chrysler_town___country-pic-6365202022289275321-152x114.jpeg

2016 Chrysler Town & Country Touring Used Cars in Rochester, NY 14626

Good Deal
$1,289 BELOW
Instant Market Value of $22,289

Price: $21,000

Mileage: 20,344

Location: Rochester, NY 14626

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Chrysler Town & Country Touring for sale - $21,000, 20,344 miles with Leather Seats, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/01/26/16/38/2015_ford_explorer-pic-3989363868971572064-152x114.jpeg

2015 Ford Explorer XLT 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,454 BELOW
Instant Market Value of $30,267

Price: $28,813

Mileage: 13,563

Location: Rochester, NY 14626

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Side Metallic Description: Used 2015 Ford Explorer XLT 4WD for sale - $28,813, 13,563 miles with Remote Start, Navigation System, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/02/14/11/39/2010_chevrolet_avalanche-pic-5305633349171345483-152x114.jpeg

2010 Chevrolet Avalanche LS 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,026 BELOW
Instant Market Value of $19,011

Price: $17,985

Mileage: 85,293

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sheer Silver Metallic Description: Used 2010 Chevrolet Avalanche LS 4WD for sale - $17,985, 85,293 miles with Premium Smooth Ride Suspension Package, Suspension Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/08/09/30/2017_hyundai_santa_fe-pic-501145231339260807-152x114.jpeg

2017 Hyundai Santa Fe SE AWD Used Cars in Rochester, NY 14626

Fair Deal
$1,117 BELOW
Instant Market Value of $25,117

Price: $24,000

Mileage: 29,765

Location: Rochester, NY 14626

Average time on market: 11 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Night Sky Pearl Description: Used 2017 Hyundai Santa Fe SE AWD for sale - $24,000, 29,765 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/01/03/10/57/2017_ford_escape-pic-8805951256934559187-152x114.jpeg

2017 Ford Escape Titanium AWD Used Cars in Rochester, NY 14626

Fair Deal
$1,581 BELOW
Instant Market Value of $29,090

Price: $27,509

Mileage: 9,187

Location: Rochester, NY 14626

Average time on market: 60 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford Escape Titanium AWD for sale - $27,509, 9,187 miles with Navigation System, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2017/02/09/13/55/2015_ram_1500-pic-823760861558377282-152x114.jpeg

2015 Ram 1500 Big Horn Quad Cab 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,289 BELOW
Instant Market Value of $27,289

Price: $26,000

Mileage: 24,654

Location: Rochester, NY 14626

Average time on market: 62 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2015 Ram 1500 Big Horn Quad Cab 4WD for sale - $26,000, 24,654 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/02/21/15/14/2012_chevrolet_silverado_1500-pic-8618368123719934366-152x114.jpeg

2012 Chevrolet Silverado 1500 LS Crew Cab Used Cars in Rochester, NY 14626

Fair Deal
$961 BELOW
Instant Market Value of $20,905

Price: $19,944

Mileage: 44,538

Location: Rochester, NY 14626

Average time on market: 22 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Graystone Metallic Description: Used 2012 Chevrolet Silverado 1500 LS Crew Cab for sale - $19,944, 44,538 miles with Steel Wheels, Suspension Package
https://static.cargurus.com/images/forsale/2017/02/16/12/37/2017_ford_escape-pic-2456397361679997984-152x114.jpeg

2017 Ford Escape Titanium AWD Used Cars in Rochester, NY 14626

Fair Deal
$1,458 BELOW
Instant Market Value of $29,365

Price: $27,907

Mileage: 7,731

Location: Rochester, NY 14626

Average time on market: 60 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2017 Ford Escape Titanium AWD for sale - $27,907, 7,731 miles with Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2017/03/03/14/29/2016_jeep_compass-pic-2153207733268803422-152x114.jpeg

2016 Jeep Compass Sport 4WD Used Cars in Rochester, NY 14626

Fair Deal
$661 BELOW
Instant Market Value of $15,161

Price: $14,500

Mileage: 41,168

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Clearcoat Description: Used 2016 Jeep Compass Sport 4WD for sale - $14,500, 41,168 miles with Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/03/10/12/15/2014_toyota_rav4-pic-3166621764473773880-152x114.jpeg

2014 Toyota RAV4 XLE AWD Used Cars in Rochester, NY 14626

Fair Deal
$613 BELOW
Instant Market Value of $20,613

Price: $20,000

Mileage: 28,318

Location: Rochester, NY 14626

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Classic Silver Metallic Description: Used 2014 Toyota RAV4 XLE AWD for sale - $20,000, 28,318 miles with Preferred Accessory Package, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/02/11/11/13/2017_ford_escape-pic-7150295905263194923-152x114.jpeg

2017 Ford Escape Titanium AWD Used Cars in Rochester, NY 14626

Fair Deal
$1,089 BELOW
Instant Market Value of $28,998

Price: $27,909

Mileage: 9,677

Location: Rochester, NY 14626

Average time on market: 60 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford Escape Titanium AWD for sale - $27,909, 9,677 miles with Navigation System, Technology Package
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Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Is this review helpful? Yes | No
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
Is this review helpful? Yes | No
Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
Is this review helpful? Yes | No
Mar 2, 2016
Fast and courteous, extremely helpful.
Is this review helpful? Yes | No
Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Is this review helpful? Yes | No
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 of 1 people found this review helpful.
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Jun 10, 2015
Quick response
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Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
Is this review helpful? Yes | No

Old Dealer Reviews

Jan 21, 2014
We were treated like royalty by the general manager!
Is this review helpful? Yes | No
Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
Is this review helpful? Yes | No
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
Is this review helpful? Yes | No
May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one
Is this review helpful? Yes | No

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