West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road
Rochester, NY 14626

Sales: (585) 360-0154

Service: (585) 352-1200

Today 9:00 AM - 5:00 PM
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https://static.cargurus.com/images/forsale/2017/11/04/12/29/2016_ford_edge-pic-2574387680918808842-152x114.jpeg

2016 Ford Edge SEL AWD Used Cars in Rochester, NY 14626

Great Deal
$3,195 BELOW
CarGurus IMV of $23,139

Price: $19,944

Mileage: 44,227

Location: Rochester, NY 14626

Average time on market: 78 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Edge SEL AWD for sale - $19,944, 44,227 miles
https://static.cargurus.com/images/forsale/2017/12/12/10/50/2015_honda_pilot-pic-6624675053991565445-152x114.jpeg

2015 Honda Pilot EX-L 4WD Used Cars in Rochester, NY 14626

Great Deal
$2,519 BELOW
CarGurus IMV of $24,485

Price: $21,966

Mileage: 66,335

Location: Rochester, NY 14626

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Obsidian Blue Pearl Description: Used 2015 Honda Pilot EX-L 4WD for sale - $21,966, 66,335 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/10/12/20/51/2017_ford_f-150-pic-5330187864591258044-152x114.jpeg

2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Great Deal
$3,991 BELOW
CarGurus IMV of $33,903

Price: $29,912

Mileage: 12,799

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Jeans Metallic Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $29,912, 12,799 miles
https://static.cargurus.com/images/forsale/2017/10/30/21/37/2015_ford_f-150-pic-4156949453663761837-152x114.jpeg

2015 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,881 BELOW
CarGurus IMV of $32,789

Price: $29,908

Mileage: 8,975

Location: Rochester, NY 14626

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2015 Ford F-150 XLT SuperCrew 4WD for sale - $29,908, 8,975 miles with XLT Package, Appearance Package
https://static.cargurus.com/images/forsale/2017/12/19/20/00/2015_ford_explorer-pic-202903231294744509-152x114.jpeg

2015 Ford Explorer Sport 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,099 BELOW
CarGurus IMV of $29,054

Price: $26,955

Mileage: 55,611

Location: Rochester, NY 14626

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2015 Ford Explorer Sport 4WD for sale - $26,955, 55,611 miles with Adaptive Cruise Control, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/01/17/20/22/2015_chevrolet_captiva_sport-pic-3598410376995590590-152x114.jpeg

2015 Chevrolet Captiva Sport LTZ FWD Used Cars in Rochester, NY 14626

Good Deal
$1,357 BELOW
CarGurus IMV of $15,297

Price: $13,940

Mileage: 40,358

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Ray Metallic Description: Used 2015 Chevrolet Captiva Sport LTZ FWD for sale - $13,940, 40,358 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/01/13/14/39/2012_toyota_rav4-pic-7662243586347260344-152x114.jpeg

2012 Toyota RAV4 Limited 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,302 BELOW
CarGurus IMV of $16,654

Price: $15,352

Mileage: 52,402

Location: Rochester, NY 14626

Average time on market: 47 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Classic Silver Metallic Description: Used 2012 Toyota RAV4 Limited 4WD for sale - $15,352, 52,402 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/11/20/21/03/2017_ford_taurus-pic-7429764302891213298-152x114.jpeg

2017 Ford Taurus Limited AWD Used Cars in Rochester, NY 14626

Good Deal
$1,638 BELOW
CarGurus IMV of $26,050

Price: $24,412

Mileage: 12,129

Location: Rochester, NY 14626

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Taurus Limited AWD for sale - $24,412, 12,129 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/11/25/11/33/2015_ford_taurus-pic-5312667026044885198-152x114.jpeg

2015 Ford Taurus SEL Used Cars in Rochester, NY 14626

Good Deal
$1,277 BELOW
CarGurus IMV of $16,219

Price: $14,942

Mileage: 42,674

Location: Rochester, NY 14626

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2015 Ford Taurus SEL for sale - $14,942, 42,674 miles with Bluetooth, Navigation System, Adaptive Cruise Control, Alloy Wheels
https://d28oohqmlmgnr6.cloudfront.net/21/b7/e4/7b-323d-44f1-aff4-03f73335afe9/image-1.jpg

2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,084 BELOW
CarGurus IMV of $34,997

Price: $32,913

Mileage: 13,081

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $32,913, 13,081 miles
https://static.cargurus.com/images/forsale/2017/12/07/12/02/2017_chevrolet_silverado_1500-pic-2749925974649876921-152x114.jpeg

2017 Chevrolet Silverado 1500 LT Double Cab 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,542 BELOW
CarGurus IMV of $32,452

Price: $29,910

Mileage: 10,914

Location: Rochester, NY 14626

Average time on market: 56 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2017 Chevrolet Silverado 1500 LT Double Cab 4WD for sale - $29,910, 10,914 miles with Bluetooth, Alloy Wheels
https://d28oohqmlmgnr6.cloudfront.net/79/5e/c8/2c-da77-49f1-b5b6-2cdddd3a9bbc/image-1.jpg

2015 Ford F-150 XLT SuperCrew LB 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,046 BELOW
CarGurus IMV of $30,982

Price: $29,936

Mileage: 36,450

Location: Rochester, NY 14626

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2015 Ford F-150 XLT SuperCrew LB 4WD for sale - $29,936, 36,450 miles with Leather Seats
https://static.cargurus.com/images/forsale/2017/10/12/10/48/2014_ford_f-150-pic-8841859161086804788-152x114.jpeg

2014 Ford F-150 FX4 SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,162 BELOW
CarGurus IMV of $32,092

Price: $30,930

Mileage: 30,838

Location: Rochester, NY 14626

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2014 Ford F-150 FX4 SuperCrew 4WD for sale - $30,930, 30,838 miles with Alloy Wheels, Appearance Package, Heat Package
https://static.cargurus.com/images/forsale/2017/12/16/19/19/2014_ford_f-150-pic-3077889333935286201-152x114.jpeg

2014 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$816 BELOW
CarGurus IMV of $27,461

Price: $26,645

Mileage: 45,635

Location: Rochester, NY 14626

Average time on market: 53 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2014 Ford F-150 XLT SuperCrew 4WD for sale - $26,645, 45,635 miles with Tow Package, Trailer Package, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/02/05/09/40/2015_ford_f-150-pic-5110277299726069488-152x114.jpeg

2015 Ford F-150 XLT SuperCrew LB 4WD Used Cars in Rochester, NY 14626

Fair Deal
$897 BELOW
CarGurus IMV of $30,820

Price: $29,923

Mileage: 23,551

Location: Rochester, NY 14626

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford F-150 XLT SuperCrew LB 4WD for sale - $29,923, 23,551 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 19, 2018
Quick response.
Is this review helpful? Yes | No
Dec 28, 2017
GuruD18DL
Very good
Is this review helpful? Yes | No
Dec 22, 2017
I did not have an opportunity to speak with the dealer yet because of my work schedule and distance. I am not sure is the vehicle is still available but they did make an great effort to reach out to me. Hopefully the vehicle is still available.
Is this review helpful? Yes | No
Nov 2, 2017
They’re awesome. The service was great and was also quick.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 10, 2017
Bought the truck. Would have been 5 if not for wasting my time with under handed attempts to sucker me into buying warranty/service plan
Is this review helpful? Yes | No
Aug 26, 2017
I saw a 2011 Sonata at West Herr Ford on the Car Guru site. I sent a message that I was interested in the vehicle and whether it was available. I received a phone call from the dealer that the car was available and to see Ashley. Upon arriving at the dealer I was informed by Ashley that the vehicle wasn't on site.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2017
Noticed the tahoe online, after looking for one for a while they seemed eager for business and so I gave them business and traded my other vehicle for this one over the phone worked out a good deal drove 2 hours to go get it and I am very pleased with the outcome!
Is this review helpful? Yes | No
Jul 16, 2017
This was great. Dealer responded and we set up an appointment to see the car. The deal was good and I bought the car from them.
Is this review helpful? Yes | No
Jun 11, 2017
Very good to work with. From the people who respond on the phone to set appointments to my salesman Frank and the used car manager Kevin were all very accommodating and good to work with. Neither pressured me to make a decision to purchase the Ford F 250 and were very professional. My hope is that the rest of the West herr team in their service department will be as good as these two gentlemen were If I need their assistance in the future. Sincerely, Jim
Is this review helpful? Yes | No
May 10, 2017
Buying the car was very good BUT I have been trying to contact my sales person for two days and he has not returned my call. I hope this is not the way Herr operates. Wayne
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 8, 2017
Dealer never kept in contact with me. Tried calling him back with no response. There was a truck i was very interested in .
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Is this review helpful? Yes | No
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2016
Fast and courteous, extremely helpful.
Is this review helpful? Yes | No
Read 8 old reviews
Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Is this review helpful? Yes | No
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 10, 2015
Quick response
Is this review helpful? Yes | No
Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
Is this review helpful? Yes | No
Jan 21, 2014
We were treated like royalty by the general manager!
Is this review helpful? Yes | No
Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
Is this review helpful? Yes | No
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
Is this review helpful? Yes | No
May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one
Is this review helpful? Yes | No

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