West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road
Rochester, NY 14626

Sales: (585) 360-0154

Service: (585) 352-1200

Today 9:00am - 8:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/08/15/13/16/2011_ford_f-150-pic-33320190399973450-152x114.jpeg

2011 Ford F-150 SVT Raptor SuperCrew 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,589 BELOW
CarGurus IMV of $32,580

Price: $29,991

Mileage: 91,398

Location: Rochester, NY 14626

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2011 Ford F-150 SVT Raptor SuperCrew 4WD for sale - $29,991, 91,398 miles with Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/20/10/17/2015_subaru_wrx-pic-8226008636673449573-152x114.jpeg

2015 Subaru WRX Limited Used Cars in Rochester, NY 14626

Good Deal
$1,347 BELOW
CarGurus IMV of $24,300

Price: $22,953

Mileage: 53,790

Location: Rochester, NY 14626

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Ice Silver Metallic Description: Used 2015 Subaru WRX Limited for sale - $22,953, 53,790 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/20/10/17/2015_ford_f-150-pic-1262890262045057869-152x114.jpeg

2015 Ford F-150 Used Cars in Rochester, NY 14626

Good Deal
$3,619 BELOW
CarGurus IMV of $35,130

Price: $31,511

Mileage: 11,611

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2015 Ford F-150 for sale - $31,511, 11,611 miles with Backup Camera, Remote Start, Tow Package, Appearance Package
https://static.cargurus.com/images/forsale/2017/09/16/10/23/2017_ford_explorer-pic-6257127490831974952-152x114.jpeg

2017 Ford Explorer Limited AWD Used Cars in Rochester, NY 14626

Good Deal
$1,666 BELOW
CarGurus IMV of $39,579

Price: $37,913

Mileage: 13,001

Location: Rochester, NY 14626

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Jeans Metallic Description: Used 2017 Ford Explorer Limited AWD for sale - $37,913, 13,001 miles with Sunroof/Moonroof, Aluminum Wheels, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2017/09/20/10/17/2010_ford_edge-pic-5541482762564954670-152x114.jpeg

2010 Ford Edge Limited AWD Used Cars in Rochester, NY 14626

Good Deal
$980 BELOW
CarGurus IMV of $11,979

Price: $10,999

Mileage: 103,343

Location: Rochester, NY 14626

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Cinnamon Metallic Description: Used 2010 Ford Edge Limited AWD for sale - $10,999, 103,343 miles with Navigation System, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/07/22/11/38/2014_ford_expedition-pic-4755677421022648484-152x114.jpeg

2014 Ford Expedition XLT 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,255 BELOW
CarGurus IMV of $27,215

Price: $25,960

Mileage: 60,889

Location: Rochester, NY 14626

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford Expedition XLT 4WD for sale - $25,960, 60,889 miles with Memory Package, Sunroof/Moonroof, Premium Package, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/17/13/07/2017_ford_fusion-pic-2589729457607317638-152x114.jpeg

2017 Ford Fusion Titanium Used Cars in Rochester, NY 14626

Fair Deal
$1,166 BELOW
CarGurus IMV of $20,088

Price: $18,922

Mileage: 22,084

Location: Rochester, NY 14626

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2017 Ford Fusion Titanium for sale - $18,922, 22,084 miles with Navigation System
https://static.cargurus.com/images/forsale/2017/08/12/08/56/2015_toyota_rav4-pic-741139383411401136-152x114.jpeg

2015 Toyota RAV4 XLE AWD Used Cars in Rochester, NY 14626

Fair Deal
$972 BELOW
CarGurus IMV of $19,909

Price: $18,937

Mileage: 37,604

Location: Rochester, NY 14626

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Barcelona Red Metallic Description: Used 2015 Toyota RAV4 XLE AWD for sale - $18,937, 37,604 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/08/12/13/45/2014_chevrolet_silverado_1500-pic-1321138983035091599-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,190 BELOW
CarGurus IMV of $26,962

Price: $25,772

Mileage: 72,323

Location: Rochester, NY 14626

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Deep Ruby Metallic Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $25,772, 72,323 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/08/18/10/47/2012_chevrolet_impala-pic-434508916622185242-152x114.jpeg

2012 Chevrolet Impala LTZ Used Cars in Rochester, NY 14626

Fair Deal
$704 BELOW
CarGurus IMV of $9,399

Price: $8,695

Mileage: 95,670

Location: Rochester, NY 14626

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2012 Chevrolet Impala LTZ for sale - $8,695, 95,670 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/11/11/01/2015_ford_f-150-pic-5133285318699341894-152x114.jpeg

2015 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,343 BELOW
CarGurus IMV of $33,758

Price: $32,415

Mileage: 15,276

Location: Rochester, NY 14626

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2015 Ford F-150 XLT SuperCrew 4WD for sale - $32,415, 15,276 miles with Leather Seats, Navigation System, Appearance Package, Backup Camera, Trailer Package, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2017/08/10/13/55/2017_ford_f-150-pic-2427042909125392439-152x114.jpeg

2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,773 BELOW
CarGurus IMV of $35,683

Price: $33,910

Mileage: 10,974

Location: Rochester, NY 14626

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $33,910, 10,974 miles
https://static.cargurus.com/images/forsale/2017/09/13/09/38/2017_dodge_journey-pic-2630430725285662389-152x114.jpeg

2017 Dodge Journey Crossroad AWD Used Cars in Rochester, NY 14626

Fair Deal
$824 BELOW
CarGurus IMV of $23,734

Price: $22,910

Mileage: 10,266

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pitch Black Clearcoat Description: Used 2017 Dodge Journey Crossroad AWD for sale - $22,910, 10,266 miles with Quick Order Package
https://static.cargurus.com/images/forsale/2017/08/25/09/02/2012_subaru_forester-pic-3299581657610541150-152x114.jpeg

2012 Subaru Forester 2.5X Premium Used Cars in Rochester, NY 14626

Fair Deal
$556 BELOW
CarGurus IMV of $15,316

Price: $14,760

Mileage: 60,223

Location: Rochester, NY 14626

Average time on market: 23 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Ice Silver Metallic Description: Used 2012 Subaru Forester 2.5X Premium for sale - $14,760, 60,223 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/09/15/13/19/2017_ford_f-150-pic-534408415796486765-152x114.jpeg

2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,703 BELOW
CarGurus IMV of $35,614

Price: $33,911

Mileage: 11,488

Location: Rochester, NY 14626

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $33,911, 11,488 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 26, 2017
I saw a 2011 Sonata at West Herr Ford on the Car Guru site. I sent a message that I was interested in the vehicle and whether it was available. I received a phone call from the dealer that the car was available and to see Ashley. Upon arriving at the dealer I was informed by Ashley that the vehicle wasn't on site.
Is this review helpful? Yes | No
Aug 2, 2017
Noticed the tahoe online, after looking for one for a while they seemed eager for business and so I gave them business and traded my other vehicle for this one over the phone worked out a good deal drove 2 hours to go get it and I am very pleased with the outcome!
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Jul 16, 2017
This was great. Dealer responded and we set up an appointment to see the car. The deal was good and I bought the car from them.
Is this review helpful? Yes | No
Jun 11, 2017
Very good to work with. From the people who respond on the phone to set appointments to my salesman Frank and the used car manager Kevin were all very accommodating and good to work with. Neither pressured me to make a decision to purchase the Ford F 250 and were very professional. My hope is that the rest of the West herr team in their service department will be as good as these two gentlemen were If I need their assistance in the future. Sincerely, Jim
Is this review helpful? Yes | No
May 10, 2017
Buying the car was very good BUT I have been trying to contact my sales person for two days and he has not returned my call. I hope this is not the way Herr operates. Wayne
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Apr 8, 2017
Dealer never kept in contact with me. Tried calling him back with no response. There was a truck i was very interested in .
Is this review helpful? Yes | No
Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Is this review helpful? Yes | No
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
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Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
3 of 3 people found this review helpful.
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Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
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Mar 2, 2016
Fast and courteous, extremely helpful.
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Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Is this review helpful? Yes | No
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 of 1 people found this review helpful.
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Read 6 old reviews
Jun 10, 2015
Quick response
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Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
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Jan 21, 2014
We were treated like royalty by the general manager!
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Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
Is this review helpful? Yes | No
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
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May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one
Is this review helpful? Yes | No

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