West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road, Rochester, NY 14626

Sales: (585) 360-0154

Service: (585) 352-1200

Today 9:00am - 6:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/04/14/10/18/2017_chevrolet_traverse-pic-1217568366893354116-152x114.jpeg

2017 Chevrolet Traverse LT AWD Used Cars in Rochester, NY 14626

Great Deal
$3,492 BELOW
Instant Market Value of $30,605

Price: $27,113

Mileage: 13,993

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Velvet Metallic Description: Used 2017 Chevrolet Traverse LT AWD for sale - $27,113, 13,993 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/23/13/32/2014_subaru_outback-pic-4795976006185572581-152x114.jpeg

2014 Subaru Outback 2.5i Premium Used Cars in Rochester, NY 14626

Good Deal
$1,506 BELOW
Instant Market Value of $20,436

Price: $18,930

Mileage: 30,999

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Satin White Pearl Description: Used 2014 Subaru Outback 2.5i Premium for sale - $18,930, 30,999 miles
https://static.cargurus.com/images/forsale/2017/04/19/10/47/2016_ford_expedition-pic-9140479519264523695-152x114.jpeg

2016 Ford Expedition EL Limited 4WD Used Cars in Rochester, NY 14626

Good Deal
$2,272 BELOW
Instant Market Value of $46,181

Price: $43,909

Mileage: 9,871

Location: Rochester, NY 14626

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2016 Ford Expedition EL Limited 4WD for sale - $43,909, 9,871 miles with Navigation System, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/12/09/43/2014_ford_focus-pic-1736548805173195153-152x114.jpeg

2014 Ford Focus SE Used Cars in Rochester, NY 14626

Good Deal
$1,062 BELOW
Instant Market Value of $11,483

Price: $10,421

Mileage: 21,438

Location: Rochester, NY 14626

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2014 Ford Focus SE for sale - $10,421, 21,438 miles with Winter Package, Alloy Wheels, Climate Package
https://static.cargurus.com/images/forsale/2017/04/13/12/11/2011_ford_taurus-pic-485841247698175944-152x114.jpeg

2011 Ford Taurus SEL Used Cars in Rochester, NY 14626

Good Deal
$1,130 BELOW
Instant Market Value of $11,114

Price: $9,984

Mileage: 84,004

Location: Rochester, NY 14626

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2011 Ford Taurus SEL for sale - $9,984, 84,004 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/12/10/50/2014_ford_focus-pic-4229620096634933715-152x114.jpeg

2014 Ford Focus SE Used Cars in Rochester, NY 14626

Good Deal
$972 BELOW
Instant Market Value of $11,395

Price: $10,423

Mileage: 23,480

Location: Rochester, NY 14626

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2014 Ford Focus SE for sale - $10,423, 23,480 miles with Winter Package, Alloy Wheels, Climate Package
https://static.cargurus.com/images/forsale/2017/05/04/10/12/2015_ford_escape-pic-7108166527693122181-152x114.jpeg

2015 Ford Escape SE 4WD Used Cars in Rochester, NY 14626

Good Deal
$1,161 BELOW
Instant Market Value of $18,084

Price: $16,923

Mileage: 23,374

Location: Rochester, NY 14626

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2015 Ford Escape SE 4WD for sale - $16,923, 23,374 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/22/10/31/2014_chevrolet_traverse-pic-1103816737875636558-152x114.jpeg

2014 Chevrolet Traverse 1LT Used Cars in Rochester, NY 14626

Good Deal
$1,091 BELOW
Instant Market Value of $19,645

Price: $18,554

Mileage: 54,148

Location: Rochester, NY 14626

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Granite Metallic Description: Used 2014 Chevrolet Traverse 1LT for sale - $18,554, 54,148 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/05/12/11/16/2013_ford_edge-pic-2573561471529830194-152x114.jpeg

2013 Ford Edge Limited Used Cars in Rochester, NY 14626

Good Deal
$1,269 BELOW
Instant Market Value of $20,803

Price: $19,534

Mileage: 34,238

Location: Rochester, NY 14626

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Platinum Tri-coat Metallic Description: Used 2013 Ford Edge Limited for sale - $19,534, 34,238 miles with Leather Seats, Remote Start
https://static.cargurus.com/images/forsale/2017/05/05/09/39/2014_acura_mdx-pic-5702264917880471361-152x114.jpeg

2014 Acura MDX AWD Tech Pkg Used Cars in Rochester, NY 14626

Fair Deal
$1,094 BELOW
Instant Market Value of $34,721

Price: $33,627

Mileage: 27,443

Location: Rochester, NY 14626

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Cherry Pearl Description: Used 2014 Acura MDX AWD Tech Pkg for sale - $33,627, 27,443 miles with Navigation System, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/04/13/14/29/2016_ford_escape-pic-8197458783407038026-152x114.jpeg

2016 Ford Escape SE AWD Used Cars in Rochester, NY 14626

Fair Deal
$911 BELOW
Instant Market Value of $17,842

Price: $16,931

Mileage: 31,543

Location: Rochester, NY 14626

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Escape SE AWD for sale - $16,931, 31,543 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/28/10/33/2017_ford_expedition-pic-5531416260487614081-152x114.jpeg

2017 Ford Expedition XLT 4WD Used Cars in Rochester, NY 14626

Fair Deal
$2,017 BELOW
Instant Market Value of $41,432

Price: $39,415

Mileage: 15,693

Location: Rochester, NY 14626

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Expedition XLT 4WD for sale - $39,415, 15,693 miles with Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/04/27/09/08/2014_toyota_sienna-pic-6011478060208253546-152x114.jpeg

2014 Toyota Sienna XLE 8-Passenger Used Cars in Rochester, NY 14626

Fair Deal
$932 BELOW
Instant Market Value of $23,576

Price: $22,644

Mileage: 45,070

Location: Rochester, NY 14626

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Super White Description: Used 2014 Toyota Sienna XLE 8-Passenger for sale - $22,644, 45,070 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/18/11/17/2013_chevrolet_silverado_2500hd-pic-7371858343226958485-152x114.jpeg

2013 Chevrolet Silverado 2500HD Work Truck LB 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,687 BELOW
Instant Market Value of $23,628

Price: $21,941

Mileage: 41,886

Location: Rochester, NY 14626

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Mocha Steel Metallic Description: Used 2013 Chevrolet Silverado 2500HD Work Truck LB 4WD for sale - $21,941, 41,886 miles
https://static.cargurus.com/images/forsale/2017/05/06/11/12/2015_jeep_patriot-pic-65764785329643118-152x114.jpeg

2015 Jeep Patriot Sport 4WD Used Cars in Rochester, NY 14626

Fair Deal
$698 BELOW
Instant Market Value of $15,624

Price: $14,926

Mileage: 26,537

Location: Rochester, NY 14626

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: True Blue Pearlcoat Description: Used 2015 Jeep Patriot Sport 4WD for sale - $14,926, 26,537 miles with Steel Wheels, Quick Order Package
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All reviewers have been verified to have contacted this dealer – Learn More
May 10, 2017
Buying the car was very good BUT I have been trying to contact my sales person for two days and he has not returned my call. I hope this is not the way Herr operates. Wayne
Is this review helpful? Yes | No
Apr 8, 2017
Dealer never kept in contact with me. Tried calling him back with no response. There was a truck i was very interested in .
Is this review helpful? Yes | No
Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Is this review helpful? Yes | No
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
Is this review helpful? Yes | No
Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
Is this review helpful? Yes | No
Mar 2, 2016
Fast and courteous, extremely helpful.
Is this review helpful? Yes | No
Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Is this review helpful? Yes | No
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 10, 2015
Quick response
Is this review helpful? Yes | No
Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
Is this review helpful? Yes | No
Read 4 old reviews
Jan 21, 2014
We were treated like royalty by the general manager!
Is this review helpful? Yes | No
Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
Is this review helpful? Yes | No
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
Is this review helpful? Yes | No
May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one
Is this review helpful? Yes | No

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