West Herr Ford of Rochester

Internet Approved, Blue Oval Certified, Quality Checked

4545 Ridge Road
Rochester, NY 14626

Sales: (585) 360-0154

Service: (585) 352-1200

Today 11:00am - 4:00pm
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2014 Ram 1500 Tradesman Crew Cab 4WD Used Cars in Rochester, NY 14626

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CarGurus IMV of $27,862

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Mileage: 27,259

Location: Rochester, NY 14626

Average time on market: 39 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: True Blue Pearlcoat Description: Used 2014 Ram 1500 Tradesman Crew Cab 4WD for sale - $25,927, 27,259 miles with Steel Wheels
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2015 Mazda CX-5 Grand Touring AWD Used Cars in Rochester, NY 14626

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2013 Ford F-150 Lariat SuperCrew 4WD Used Cars in Rochester, NY 14626

Good Deal
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CarGurus IMV of $29,681

Price: $28,253

Mileage: 53,057

Location: Rochester, NY 14626

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2013 Ford F-150 Lariat SuperCrew 4WD for sale - $28,253, 53,057 miles with Leather Seats, Aluminum Wheels, Remote Start, Power Package, Navigation System, Lariat Package
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2011 Subaru Outback 2.5i Limited Used Cars in Rochester, NY 14626

Fair Deal
$678 BELOW
CarGurus IMV of $13,270

Price: $12,592

Mileage: 92,011

Location: Rochester, NY 14626

Average time on market: 16 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Graphite Gray Metallic Description: Used 2011 Subaru Outback 2.5i Limited for sale - $12,592, 92,011 miles with Alloy Wheels
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2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,585 BELOW
CarGurus IMV of $35,195

Price: $33,610

Mileage: 10,974

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $33,610, 10,974 miles
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2017 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$1,278 BELOW
CarGurus IMV of $34,692

Price: $33,414

Mileage: 14,451

Location: Rochester, NY 14626

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $33,414, 14,451 miles
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2016 Hyundai Accent SE Used Cars in Rochester, NY 14626

Fair Deal
$451 BELOW
CarGurus IMV of $9,893

Price: $9,442

Mileage: 42,989

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Century White Description: Used 2016 Hyundai Accent SE for sale - $9,442, 42,989 miles
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2017 Chrysler Pacifica Touring-L Used Cars in Rochester, NY 14626

Fair Deal
$763 BELOW
CarGurus IMV of $24,701

Price: $23,938

Mileage: 38,866

Location: Rochester, NY 14626

Average time on market: 36 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2017 Chrysler Pacifica Touring-L for sale - $23,938, 38,866 miles with Bluetooth, Aluminum Wheels
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2015 Chevrolet Malibu LS Used Cars in Rochester, NY 14626

Fair Deal
$461 BELOW
CarGurus IMV of $13,683

Price: $13,222

Mileage: 22,269

Location: Rochester, NY 14626

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Champagne Silver Metallic Description: Used 2015 Chevrolet Malibu LS for sale - $13,222, 22,269 miles with Alloy Wheels
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2015 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

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CarGurus IMV of $31,618

Price: $30,908

Mileage: 8,125

Location: Rochester, NY 14626

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford F-150 XLT SuperCrew 4WD for sale - $30,908, 8,125 miles with Alloy Wheels
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2017 Nissan Pathfinder SV 4WD Used Cars in Rochester, NY 14626

Fair Deal
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CarGurus IMV of $25,890

Price: $25,514

Mileage: 14,638

Location: Rochester, NY 14626

Average time on market: 20 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Magnetic Black Metallic Description: Used 2017 Nissan Pathfinder SV 4WD for sale - $25,514, 14,638 miles
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2013 Ford C-Max SEL Energi Used Cars in Rochester, NY 14626

Fair Deal
$263 BELOW
CarGurus IMV of $11,215

Price: $10,952

Mileage: 52,713

Location: Rochester, NY 14626

Average time on market: 46 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ice Storm Metallic Description: Used 2013 Ford C-Max SEL Energi for sale - $10,952, 52,713 miles with Aluminum Wheels
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2017 Ford Flex Limited AWD Used Cars in Rochester, NY 14626

Fair Deal
$321 BELOW
CarGurus IMV of $30,239

Price: $29,918

Mileage: 18,315

Location: Rochester, NY 14626

Average time on market: 20 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Flex Limited AWD for sale - $29,918, 18,315 miles with Navigation System, Alloy Wheels
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2015 Ford Escape SE Used Cars in Rochester, NY 14626

Fair Deal
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CarGurus IMV of $13,137

Price: $12,970

Mileage: 70,091

Location: Rochester, NY 14626

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Description: Used 2015 Ford Escape SE for sale - $12,970, 70,091 miles
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2015 Ford F-150 XLT SuperCrew 4WD Used Cars in Rochester, NY 14626

Fair Deal
$245 BELOW
CarGurus IMV of $33,159

Price: $32,914

Mileage: 14,682

Location: Rochester, NY 14626

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2015 Ford F-150 XLT SuperCrew 4WD for sale - $32,914, 14,682 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 2, 2017
They’re awesome. The service was great and was also quick.
Is this review helpful? Yes | No
Oct 10, 2017
Bought the truck. Would have been 5 if not for wasting my time with under handed attempts to sucker me into buying warranty/service plan
Is this review helpful? Yes | No
Aug 26, 2017
I saw a 2011 Sonata at West Herr Ford on the Car Guru site. I sent a message that I was interested in the vehicle and whether it was available. I received a phone call from the dealer that the car was available and to see Ashley. Upon arriving at the dealer I was informed by Ashley that the vehicle wasn't on site.
Is this review helpful? Yes | No
Aug 2, 2017
Noticed the tahoe online, after looking for one for a while they seemed eager for business and so I gave them business and traded my other vehicle for this one over the phone worked out a good deal drove 2 hours to go get it and I am very pleased with the outcome!
Is this review helpful? Yes | No
Jul 16, 2017
This was great. Dealer responded and we set up an appointment to see the car. The deal was good and I bought the car from them.
Is this review helpful? Yes | No
Jun 11, 2017
Very good to work with. From the people who respond on the phone to set appointments to my salesman Frank and the used car manager Kevin were all very accommodating and good to work with. Neither pressured me to make a decision to purchase the Ford F 250 and were very professional. My hope is that the rest of the West herr team in their service department will be as good as these two gentlemen were If I need their assistance in the future. Sincerely, Jim
Is this review helpful? Yes | No
May 10, 2017
Buying the car was very good BUT I have been trying to contact my sales person for two days and he has not returned my call. I hope this is not the way Herr operates. Wayne
Is this review helpful? Yes | No
Apr 8, 2017
Dealer never kept in contact with me. Tried calling him back with no response. There was a truck i was very interested in .
Is this review helpful? Yes | No
Sep 14, 2016
They wee fine. I opted to go with a closer dealer.
Is this review helpful? Yes | No
Sep 11, 2016
We had a very professional experience at West Herr in general. The downside is that we needed to wait for several hours for our car due to their desire of having the customer leave with their newly purchased vehicle. As a result, my husband missed about 4 hours of work and needed to head back to the office afterward to take care of some unfinished tasks and was there until well into the night. We would have preferred to take care of the paperwork all at once and return that evening or the next day to pick up the car.
Is this review helpful? Yes | No
Sep 8, 2016
Car I was looking at was dirty, GM was frustrated that I was there as he was clearly too busy to deal with a customer right then. They had set an appointment so they could give me a value on my car and when they got around to doing the appraisal they low balled it and said the guy to do trade-in values wasn't there and I needed to stop back if I wanted Market Value. Over a 30 minute drive for me to get to this place... Seriously? I gave two stars because the girl Heather on the phone I originally talked to was awesome and Terri was polite and helpful. Seems like Management is struggling at this location.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 17, 2016
Not pushy. Great vehicle selection. They didn't try ripping me off. Emailed them stock numbers and was disappointed they didn't have what I wanted ready for me when I called to see if they were ready for me. I'd recommend them though.
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Mar 2, 2016
Fast and courteous, extremely helpful.
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Feb 10, 2016
CALVINSIMPSON327
I rate it 5 stars I really enjoy the customer service from the sale representer Mrs. Denise Warren and Ian Lewert for there hard work and dedication on helping us . We would truly recommended others.
Is this review helpful? Yes | No
Read 7 old reviews
Oct 13, 2015
I received a quick response by email and then phone although I requested only an email. They must have had my phone number saved from my previous purchase (5 1/2 years ago), so I wasn't thrilled that they called both of my numbers. I did appreciate the quick response.
1 of 1 people found this review helpful.
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Jun 10, 2015
Quick response
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Jun 4, 2015
Scheduled an appointment over the phone, the lady was very nice. Two days layer I drove an hour there to find out they didn't have the vehicle at that location. Or anything like it i could look at. I stood at the front desk for ten minutes before someone helped me. The salesman was "helping someone already, but could squeeze me in while they were on a test drive", I guess i was an inconvenience even though i had an appointment. Then he tried to talk me into vehicles I want interested in. The manger did apologize because she should have seen the vehicle wasn't there when she scheduled. Which made me feel a lot better on my hour drive home with a tired two year old.
Is this review helpful? Yes | No
Jan 21, 2014
We were treated like royalty by the general manager!
Is this review helpful? Yes | No
Sep 1, 2012
Vision responded professionally and politely. I had already made a purchase from Bob Johnson Chevrolet
Is this review helpful? Yes | No
May 21, 2012
Rude and pushy sales men who kept us over two hours in over 90 degree heat. Then test drove our car as we considered using it as a trade even though we went more for a second vehicle and we were told they could make it happen just tell them how much we could put down and how much we could pay per month. After more than one guy telling us we needed to be able to have a bigger down payment and a larger monthly payment we were done. they continued to hassle us kept saying oh we can make it happen even though we knew they couldn't'. After the guy test drove our car it took us almost 30 minutes to get OUR keys back. Their service in horrible. i will never buy from them and I do not recommend anyone else does either. The worst part was them not giving us our keys back and how they treated us and this was on my birthday too and they knew it. very rude will not go back
Is this review helpful? Yes | No
May 12, 2012
they assured me i would have a full tank of gas like they were doing me a favor- and then charged me for it--i kept asking about a 2nd key and they assured me they had one -but after i paid they said there wasn't a 2nd key and they had no intention of making me one
Is this review helpful? Yes | No

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