Walser Nissan

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14750 Buck Hill Rd, Burnsville, MN 55306 - Map & Directions

Sales: (612) 395-4999

Service: (952) 345-2930

Today 8:30am - 8:00pm
(Closed Now)
show business hours
Nov 26, 2016
Not pleased at all with this dealership. They took forever to do an appraisal and then offered me bottom dollar as if my vehicle was junk. What a joke this dealership is. I was offered $3,000 more from two more appraisals I had done at two other dealerships. Glad I don't take their offer.
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Oct 14, 2016
Communication starting was spotty. I worked with Lawrence and set and appointment to meet, he stated he would have the vehicle pulled up and ready. There was a miss on that point as it was not pulled up and ready on time. After that minor miss the whole process from driving the vehicle to ultimately purchasing the people involved were excellent.
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Response from Walser Nissan:

We are sorry that initially the meeting wasn't up to par, but we are happy to hear that we were able to rectify it with our excellent staff. Thank you so much for your feedback so that we are able to better the customer experience in the future!
Oct 1, 2016
Good. Not to over pushy.
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Response from Walser Nissan:

That no pressure approach is an important feature of The Walser Way! Thank you for leaving us a review, Lindsay!
Aug 11, 2016
When I first got hold of them they were good at getting back to me and answer my question. How ever when I called back later with another question that was very important to me since I was putting my finances togeather, I never got a call back. So I looked else were, it's a shame because I was really intrested in that car..
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Response from Walser Nissan:

Marc - We're very sorry that you were not completely satisfied. We would love another opportunity to earn your business!
Aug 2, 2016
swobovike
Very responsive and low pressure, and they have a great warranty for their used cars but ended up buying from a dealer that was closer and a bit cheaper (albeit with a few thousand more miles).
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Response from Walser Nissan:

Thanks for telling us about your experience!
Jun 10, 2016
Great
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Response from Walser Nissan:

Thanks for the 5 stars, Ariel!
Mar 26, 2016
Had very little knowledge of this vehicle
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Response from Walser Nissan:

Hi Diahnn - We would love it if you could give us a call at 952-898-7300 so that we can better assist you!
Mar 6, 2016
Great
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Response from Walser Nissan:

Thanks for the 5 star review, Brad!
Feb 21, 2016
Great
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Response from Walser Nissan:

Thanks, Jim! We appreciate the 5 stars!
Oct 11, 2015
Wonderful!
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Oct 8, 2015
Couldn't test drive or look at car, they told me it was not ready to be shown yet, they would let me know. Three days later told me it was sold.
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Jun 4, 2015
They were all over it! Nice experience however the car itself needed work before a test drive. Bad breaks. That should not happen. But the customer service and response was outstanding.
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May 17, 2015
breezysameer
85
Excellent response
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May 16, 2015
I was treated very well, unfortunately the ad for the car I wanted said it had navigation and when we looked it did not. I would have been a buyer.
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May 15, 2015
The staff were all very helpful and courteous. Was a pleasure to work with them.
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May 12, 2015
Very friendly.
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Apr 11, 2015
wasted my time - didn't even have the van I requested info on and in fact sent it to auction over a year before
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Mar 12, 2015
Horrible. They strung me along with some story about how my car was being "prepped" or cleaned up then a story that it had been sold.
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Old Dealer Reviews

Nov 1, 2014
Never bought a car from them, but very friendly and down to earth people to work with.
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Oct 27, 2014
i didn't buy a car but i would the stand by their word
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Oct 25, 2014
Good response and pleasant attitude. Didn't have the car I wanted.
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Sep 29, 2014
I called the dealership and they said that the vehicle was not there and was sold 3 days previous to the day I called. I drove all the way there. the vehicle was still there On the lot. I asked them if they would check out in the lot for me and call me back and I never did.poor customer service.
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May 31, 2014
Customer services are good. But the car inventory for people with low budget is not great!
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Apr 5, 2014
Actually I gave 5 stars it's good place that u can find what u looking for
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Mar 7, 2014
Helpful and no pressure to buy
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Mar 1, 2014
We drove almost 2 hours to purchase a vehicle and they said it went through their inspection and everything is running perfect. We test drove it and it had many problems. We were still willing to purchase it if they got it fixed. They called us few days later and said it was to expensive to fix and they are going to sell it at a auction. I couldn't believe they tried to sell us something that was never looked over. Shame on them
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Apr 4, 2013
They responded very fast.
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Jan 20, 2013
Responsive. We never did get out to test drive any of their available vehicles.
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Dec 14, 2012
Very low balled trade-in offer. No willingness to work with us on that number. I was very insulted by their "buyer".
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