Volvo Cars Danbury

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106 Newtown Rd
Danbury, CT 06810

Sales: (203) 408-6065

Service: (888) 609-3766

Today 9:00 AM - 7:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
May 31, 2018
Bda2696
I bought elsewhere. Dealer did responded appropriately.
Response from current dealership:
Hello,

Thank you for the 5-star review. Let us know if there is anything else we can do to make your experience better in the future. Take care!
May 30, 2018
GuruW239N
Sold the car earlier in the week but never mentioned that even sending 2 emails to confirm my appointment to test drive the car on the same day as the appointment.
Response from current dealership:
Hello,

We are sorry about the miscommunication between you and our dealership - this is not how we like to operate our business. We pride ourselves on our accuracy of information and relaying that information to our customers in a timely manner.

I would like to personally apologize and get a better understanding of what happened as we seem to be at fault here. Please reach out to me via email so we can discuss what ensued at Volvo Cars Danbury.

All the best,
Stephen Kear
StephenKear@thepremiercollection.com
Apr 10, 2018
The internet representative phoned me, followed up by a salesperson, who sent me the specifics on the car that they had in stock, but I found after receiving the information that their car did not have all of the options that I was looking for, so I thanked them much and passed.
Feb 25, 2018
Tom was very helpful. Wasn’t due to his effort that I didn’t buy... it was the car Why are cars eliminating CD players? There are still many people that listen to audio books! Bring back a CD player and I’ll buy a Volvo!
0 people found this review helpful.
Dec 27, 2017
They sent this out with a new salesman. Wasn't his fault but he didn't know anything about the truck. I asked them to email me a quote the next day and they did not. So I went to another dealership.
Dec 10, 2017
Dax24
Nice communication.
Nov 28, 2017
GuruZP5HS
Excellent communication
Nov 12, 2017
KenWTan
Very responsive!
May 31, 2017
Dealer responded that the car was no longer available
1 people found this review helpful.
Jan 13, 2017
I still can't explain the extra 1k-$1400 tacked on the car in fees. Ultimately I purchased elsewhere because of all of the bloat added on to the cost of the car. Salesman seemed desperate, but not negotiable, and twice gave misinformation about the vehicle. (it's OK to say I don't know, and look it up.)
6 people found this review helpful.
Response from current dealership:
Thank you for your interest in our 2013 Mini Cooper.  We are glad you found a car.  Besides the purchase price of the car you have sales tax, registration dealer conveyance fee and VIN etch added to the purchase price.  Etch is an optional product that can enhance your ownership experience and over 90% of our clients opt in for it so we quote it as part of all purchases and leases for $199.95.  Everything else is standard at any dealer you purchase a car through in CT.  Thanks again.
Nov 4, 2016
They have followed up w/ me on a regular basis
1 people found this review helpful.
Oct 25, 2016
Experience was very positive! Everyone was helpful and made sure to answer all my questions to the best of their ability. Left with a beautiful car, I couldn't be happier!
1 people found this review helpful.
Sep 18, 2016
I went with the intention of purchasing a Volvo. Took a test drive a determined something was wrong with the brakes. Sales would not consider checking the brakes with their mechanics as the car had passed their inspection. If I put down a deposit they would have the mechanic check it out. Left, and was never contacted as a follow up. Disappointed!!
6 people found this review helpful.
Read 19 old reviews
Jun 16, 2016
Very good
May 15, 2016
Five stars. Excellent experience. Good manners and not pushy. Wanted to buy the car but it was one thousand dollars over my budget
1 people found this review helpful.
Apr 18, 2016
The dealers at Volvo of Danbury have been great to work with.
1 people found this review helpful.
May 29, 2015
The guys at Volvo of Danbury were awesome. I came in from out of town to buy my MINI and they made the buying process a breeze. I would absolutely recommend this dealer.
Feb 1, 2015
I contacted the dealership and received a response in no time at all. The gentleman I am in contact with is very courteous, helpful, and accommodating. I'm looking forward to visiting them very soon!
Jan 18, 2015
Dealer kept in touch and was very responsive when we came to buy the car. Very nice people work at the dealership. They have excellent customer service
Nov 13, 2014
very helpful
Oct 2, 2014
Excellent! Met my price. Doug my salesman even drove an hour to airport to pick me up. Not pushy about extended warranty. A+
Aug 28, 2014
Good experience
Jun 21, 2014
I had a comfortable feeling working with this dealership and, in particular, Jacob my salesman. They were forthright and easy to do business with. I appreciated the sales manager's follow up after the sale was completed.
Jun 14, 2014
Jun 11, 2014
Vehicle sold prior to making the two hour drive.
1 people found this review helpful.
May 26, 2014
bought 2011 s60 from Danbury volvo they made the deal happen
Apr 8, 2014
Didn't end up buying any cars but they were great here!
Apr 6, 2014
great experience ! i would highly recommend them
Mar 30, 2014
Car wasn't detailed I was also told I would get a full tank of gas which I didn't. I found a bunch of French fries in the track of the second row seating. That's not good customer service
3 people found this review helpful.
Mar 26, 2014
Sold me a beautiful van but day I took home noticed bad noise in front end had it checked out right away it was the struts, also one headlight out we never noticed that or noise when test driving.. Dealership said strut work not part of the warranty.. Besides all that this is a beautiful van...
3 people found this review helpful.
Mar 17, 2014
The best experience I've ever had buying a car. They're friendly, attentive and easy to work with.
Aug 20, 2013
Very good!!!

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