Vision Hyundai Henrietta

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2525 W. Henrietta Road, Rochester, NY 14623 - Map & Directions

Sales: (585) 292-0500

Service: (866) 939-4204

Closed Today (Sun)
show business hours
Nov 12, 2016
did not negotiate or respond to my trade offer. sent only pics of their listings
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Jul 20, 2016
Bought my truck almost 4 weeks ago. Have had it a total of 1 week. Still has same issue it was in the shop for. Lies and poor poor service!!! They are not into standing behind their vehicles,at least in my case they don't care. Greg in service was the most helpful,but he is only allowed to do so much
1 of 1 people found this review helpful.
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Apr 12, 2016
Great
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Jan 18, 2015
Salespeople were great. Van was in very good condition and I received a pretty fair deal. I was promised a Kia extended powertrain warranty and certain financing that ended up being not true. Finance manager (Adrain) was to blame for false information that has led me to refinance through my bank and unfortunetely dispute the gap insurance with my CC company since he won't refund my $125. After being misinformed and trying to resolve my refund it is sad to see such a large dealership deliver an unpleasant experience over $125, otherwise I would of gave 5 stars.
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Jan 10, 2015
cars not prepeed properly
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Old Dealer Reviews

Jan 27, 2011
No star! BAIT AND SWITCH. The car on your site, up until I left the house, dealer confirmed it was there. 30 minutes later when I arrived, the salesman told me 3 different reasons why it was gone, none of them made sense. The manager then made phoney-baloney phone calls trying to "find" where the car was, it was all so transparent. "But, we have silver!", and "But why don't you buy a new car?" I saw this car on your site only, it wasn't on Vision's, yet the night after I went to Vision, out of curiosity I checked their web site, and the car was featured! about 12 pictures, beautiful shots inside and out! I'll never go back there. You should know this information, it does affect your business as it jeopardizes your creditability as a legitimate source for finding a car.
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