Turnbull Automotive

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6601A Walt Dr.
Birmingham, AL 35242

Sales: (205) 677-0080

Today 8:00am - 7:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 15, 2017
It was a pleasure dealing with Andy at Turnbull Automotive. He was very helpful and gracious with everything all the way through the buying process. I highly recommend Turnbull Automotive if you're in the market to buy a pre-owned vehicle.
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Aug 23, 2017
Purchased a 2012 Audi A7 3.0T Quattro Prestige and could not be happier! Was contacted immediately after inquiry. The car is beautiful and in great condition mechanically. It was easy and stress-free to work with Andy. Very professional. Highly recommend Turnbull Automotive. Thanks Andy!
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Response from Turnbull Automotive:

Thank you so much for the review.  We hope it's a great car for you!
Aug 3, 2017
Joe Rzepiejewski
very good communications... able to answer the questions in a timely manner
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Response from Turnbull Automotive:

Thank you for taking the time to review us!
Jul 16, 2017
Responded quick
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Response from Turnbull Automotive:

Thank you for taking the time to review us!
Jul 4, 2017
Troy LaMay
Fast reply with detailed info.
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Response from Turnbull Automotive:

Thank you for the review!
Jun 17, 2017
Dealer responded in reasonable amount of time be just can't see paying $37000 for something almost eight yrs old and truck didn't have cargo camera which is main option I want
4 of 5 people found this review helpful.
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Response from Turnbull Automotive:

Thank you for taking the time to give us this review.  I'm sorry that our price didn't work for you and that RAM did not offer a cargo camera in 2010.  
May 18, 2017
jamie6145
Great
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Response from Turnbull Automotive:

Thank you for your review!
May 14, 2017
SouthboundSolar
Good
1 of 2 people found this review helpful.
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Response from Turnbull Automotive:

Thank you for your review!
Apr 11, 2017
Salesman went off the handle over the phone over one simple yes or no question. Surprised he is currently in business.
2 of 2 people found this review helpful.
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Response from Turnbull Automotive:

We are very sorry that you feel our treatment of you was worthy of one star but no one "flew off the handle" with you.  We might suggest that a primary reason we are in business is the very reason you became so upset - that we honor our word on an appointment and will not sell a car out from under someone.  That has always been and will remain our policy.  No tantrums, questioning of our practices, or spiteful reviews will ever change it.
Mar 18, 2017
Van sold quickly and was advised timely
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Jan 10, 2017
Very courteous and professional
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Nov 12, 2016
Very easy to deal. Very honest.
2 of 2 people found this review helpful.
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Oct 21, 2016
nice
2 of 2 people found this review helpful.
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Oct 4, 2016
very nice to do business with reputable people. They were friendly, knowledgeable and fair.
2 of 2 people found this review helpful.
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Sep 28, 2016
Great service!! Was in and out within 15mins. The car drives great!
2 of 2 people found this review helpful.
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Sep 28, 2016
Quick to contact and helpful.
1 of 1 people found this review helpful.
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Sep 23, 2016
Andy was great and fast.
1 of 1 people found this review helpful.
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Sep 16, 2016
Salesman called promptly the next business day But I was not able to get over to Birmingham this week to test drive the car.
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Sep 13, 2016
Great car buying experience. Will buy from again!!!
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Aug 26, 2016
Quick response and provided what I needed.
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Aug 17, 2016
Great experience! Awesome people to work with. Easy purchase. Would definitely recommend!!!
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May 25, 2016
Great car buying experience. In and out in about an hour.
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May 3, 2016
it was good. The truck was short a few features I was needing
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Apr 30, 2016
Purchased our daughter's first car from Andy at Turnbull Automotive and it was one of the best car buying experiences we've ever had. Great people, very personable, and earned our business and our trust. Would definitely buy from Turnbull again.
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Apr 12, 2016
Fantastic experience!
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Apr 1, 2016
Williamrbrooks1
Very fast response.
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Nov 17, 2015
Even though I didn't purchase a vehicle ....the owner was very knowledgeable about the vehicle
1 of 1 people found this review helpful.
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Nov 10, 2015
Very nice, easy, and fast.
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Oct 26, 2015
Heard from them right away...
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Read 23 old reviews
Aug 24, 2015
No surprises quick very helpful overall pleasant experience, will buy again from them and recommend.
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Aug 3, 2015
No pressure, no hassle but no haggle either. Lol! I can't put my finger on why exactly, but this was the best car buying experience ever. Friendly, and down to earth. I highly recommend them to anyone in the market for a vehicle.
0 of 1 people found this review helpful.
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May 16, 2015
Good folks to do business with.
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Apr 16, 2015
It's very rare the information is related back to the customer. Like days for a phone call? But it's ok.
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Apr 14, 2015
Nice, friendly, helpful
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Apr 7, 2015
Seller was helpful although I did not buy the car.
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Mar 24, 2015
Very honest, and 5 stars professionals, I'm very pleased, If you are about to buy a car check on them first, ask for Mr. Andy, he is a man of his words.
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Mar 6, 2015
He already sold the car but was very nice.
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Jan 27, 2015
Great service. Friendly people. I was a little sad the truck I wanted was sold. But it's a business an I will definitely buy from Andy good honest guy.
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Sep 20, 2014
prompt informative reply..knew product well, good price
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Sep 13, 2014
Great experience
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Aug 13, 2014
I haven't made up my mind about this particular vehicle, but Andy Turnbull has been great to work with. He's been extremely flexible concerning my schedule and I feel he truly wants what is best for the customer. I told him what I was looking for in a vehicle and he called to inform me that they received a new one in that I might like even better than the one listed here. He also offered me what I think is a good price for my trade-in. If you're in the market for a car, and see one listed by Turnbull Automotive, I would recommend checking it out 100%!!
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Jun 21, 2014
Jehhillenberg
I wanted to come by and check out an SUV. Price looked very good and the vehicle looked very good overall. So I wanted to hop on this. I figured it'd be a first come, first serve. Dealer was out of town, but informed me that there was someone else interested who basically had an appointment to see the vehicle, before me I'm assuming. I figured I'd be able to see it after that person. Said he'd let me know what happened with that. I sent another email and Turnbull called and left a message about the same info and same plan to call and keep me posted. No follow-up. I called the next day to check on the situation and was told someone else was coming by to look at the vehicle and that he promised not to sell it until they saw it. No follow-up. I called to check up on the vehicle again with intentions to make an appointment, since it seemed it to be going that route. I was told the other people would likely be buying the vehicle. I'm sure there's a better way to go about handling lots of interest in a single vehicle. I didn't know someone could call dibs on the vehicles. I appreciated the initial email about the first person I was told about who was interested in the vehicle. Turnbull seemed sincere and potentially easy to work with. I was very interested in likely purchasing this vehicle. But I don't feel this dealer was interested in selling me the vehicle. Seemed I got the run-around. Following up isn't necessary required but the courtesy goes a very long way. I didn't realize appointments needed to be scheduled. Feels I got the run-around. So, not the best experience. Started off promising. But I probably won't be dealing with this dealer again. 2 and half stars.
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Response from Turnbull Automotive:

It's our policy to honor our appointments.  Many customers come from out of town and we respect the fact that they have to make arrangements.  We've heard horror stories from customers who made lengthy trips, only to find a car had been sold and no one had contacted them.  If we tell you to come the car will be there.  

It seems that you were frustrated that we wouldn't break our word.  I think your account and "2 and a half stars" are a bit disingenuous.  I respect your persistence but don't feel that we led you on or gave you "the run around."  We sold the truck as pro
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Apr 15, 2014
I have bought over 50 cars and they are by far the best that I've ever dealt with.
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Jan 17, 2014
I contacted the dealer before he contacted me. The transaction went smoothly. Actually, this was my best car buying experience.
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Dec 2, 2013
Hard workers finding cars to consider.
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Nov 6, 2013
They are so nice there. Very honest about the vehicle we were looking at. Gave us a good price on our trade in. We are very pleased with our purchase.
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Jul 4, 2013
Our long drive was so worth it! Super easy transaction. Truck was all they promised it would be. Andy and Shannon were so nice and we are very happy! :-)
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Jun 28, 2013
Positive
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May 28, 2013
Very courteous, well informed, easy to talk to
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Feb 9, 2013
Price was lower than others but as others the price was way above book value. I'm just not into throwing away money. Dealer was nice and responded quickly. This was a price decision for me.
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Feb 8, 2013
Phenomenal!!!
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Feb 5, 2013
Andy Turnbull was fantastic. Even though we were not able to purchase our car from him, the information he was able to provide was excellent. I would recommend him to anyone!
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