BMW of Tuscaloosa

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3537 Skyland Blvd E
Tuscaloosa, AL 35405

Sales: (205) 267-4215

Service: (205) 286-3662

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 23, 2018
GuruYX5YY
Car sold before i got there. Someone else wanted the car so they got there before me and bought it. The dealership searched far and wide but couldn't find another one. They are in constant everytime something comes in similar to what i was looking for.
Apr 16, 2018
GuruYSXR7
It was wonderful, and they provided great customer service!
Response from current dealership:
GuruYSXR7
Thanks!! we appreciate your Business JV
Apr 12, 2018
great
Response from current dealership:
Thanks Bobby!! I'm happy you had a Great Time at BMW Of Tuscaloosa JV
Jan 14, 2018
Rene Boudreaux
They did send me an email, but really only asking for a telephone number. The request I sent from Car Gurus was asking them what was their best price and they did not answer that request.
Nov 15, 2017
I have never had such a delightful experience with any car buying trip.
Oct 18, 2017
Very helpful and patient
Oct 17, 2017
Very prompt & professional follow up...
Response from current dealership:
We are beyond delighted that you had a great experience at BMW of Tuscaloosa. Thank you for letting the community know!
Sep 21, 2017
GuruDRT8Y
quick call back and great customer service
Response from current dealership:
Thank you for letting us know that your experience was a great one! Thank you for choosing BMW of Tuscaloosa.
Jul 6, 2017
They quickly contacted me. Very polite.
0 people found this review helpful.
May 6, 2017
Responded via Email but never could get pricing information. Wasn't practical to visit dealership just to see sticker or get quote in person but they had the car with my desired options. Had to unsubscribe from the unproductive emails. On to finding a motivated seller elsewhere.
4 people found this review helpful.
Mar 21, 2017
Lumina_2090
Strung me along about price, trying to get me into the dealership (100 miles away). Then when I insisted on the written price of THEIR car the price was $5700 MORE than what I had been told. Really poor!!
8 people found this review helpful.
Mar 7, 2017
This dealer gave some price with on road and finally asked to fill the loan application. But he turn down the offer and increased the price. I will never ever buy the car from this dealer
7 people found this review helpful.
Mar 1, 2017
Sales person never responded with answers to some of my questions. Notified me that a deposit had been taken on car I was interested in.
3 people found this review helpful.
Read 9 old reviews
This dealership (formerly Townsend BMW) changed ownership on Jul 6, 2016. All below reviews pertain to Townsend BMW.
Jun 26, 2016
We found the car we wanted and could not have been happier with the dealership and our experience.
re: Townsend BMW (previous dealership name)
4 people found this review helpful.
Feb 13, 2016
Patcee618
The dealer responded but I had already purchased a car from another dealer Thank You for the response
re: Townsend BMW (previous dealership name)
2 people found this review helpful.
Oct 26, 2015
Five stars
re: Townsend BMW (previous dealership name)
0 people found this review helpful.
Oct 22, 2015
made an appointment to see the car and when I arrived it was not there.
re: Townsend BMW (previous dealership name)
4 people found this review helpful.
Aug 15, 2014
Car not package listed
re: Townsend BMW (previous dealership name)
Aug 2, 2014
I love my new car they treated me very good. And I drive off the lot with my new convertible Mini Cooper.
re: Townsend BMW (previous dealership name)
Oct 3, 2013
Michael Matthews was very helpful in the purchase of my vehicle. He was prompt and honest.
re: Townsend BMW (previous dealership name)
May 12, 2013
excellent-sorry-got behind in emaails
re: Townsend BMW (previous dealership name)
Apr 23, 2013
poor business like operation . Didn't respond to interest in vehicle they have listed . This is not the way a well run organization id operated. I suspect they will not be around for the long haul.
re: Townsend BMW (previous dealership name)

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