Toyota Knoxville

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Express Lube, New Owner Events, Rent A Car, Signature Dealer, Parts
Center, Toyota Certified Used Vehicles, Toyota Tire Center

10415 Parkside Drive, Knoxville, TN 37922
Map & Directions

Sales: (865) 218-3300

Service: (888) 466-0515

Today 9:00am - 8:00pm
(Open Now)
show business hours
Nov 5, 2016
I was treated very well they answered all my questions and made me fell comfortable and at ease. good deal.
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Response from Toyota Knoxville:

Herman,

Thank you for the review! We are glad that our staff was helpful and able to make your experience worthwhile. We hope that you continue to come to Toyota Knoxville for all of your car needs!

Sincerely,

Toyota Knoxville
Sep 15, 2016
In the end this was not a car I wanted so I did not visit the dealership. But the phone conversation was fine.
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Aug 8, 2016
Manager responded and told me the car I questioned had failed air bag recall
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Jun 25, 2016
Terrible. Way try to sale you something you don't want , waiting time is terrible, the car I went to see was not in there and they still have it on the internet. Bunch of inexperience saler
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Jun 14, 2016
Salesman responded to my questions quickly.
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Jun 6, 2016
I never had a chance to make it to the dealership. But they were helpful over the phone.
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May 31, 2016
Emailed me right away. Did not know price on van I was asking about. Promised to get back with me the next day with price but I never heard anything else from them.
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May 24, 2016
It's very good seller
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May 23, 2016
Went by on Sunday nice assistance on site. Top service and assistance.
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Mar 25, 2016
Felt like salesman gave honest effort to show me the vehicle without coercion. Test drive was pleasant, with pleasant conversation & not feeling like I was being forced to buy.
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Mar 21, 2016
There is an email option on the web site but the only response to my questions was a very generic response telling me to come in for a visit.
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Mar 15, 2016
No straight cash deal offered
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Mar 9, 2016
billinjax
The 2013 Nissan Leaf was not an SL model as advertised and they totally ignored what I told them.
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Feb 21, 2016
they emailed me saying it was taken to auction
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Feb 19, 2016
4 stars They have contacted me via emails. The service manager even emailed me to offer his assistance.
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Feb 1, 2016
Dealer was OK but car was too expensive.
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Feb 1, 2016
Great! Jason was very helpful. He never pressured me. I highly recommend!
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Jan 28, 2016
They do not return my phone calls, after speaking to me initially.
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Jan 26, 2016
They always make you wait FOREVER. THEY TAKE YOUR KEYS so you can't leave. It's truly a " con artist" type of environment.
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Nov 9, 2015
Stuffyenvironment. Car had electrical problems at test drive
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Nov 8, 2015
They responded me quickly.
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Sep 8, 2015
Our salesman Jason was great to work with buying our car!
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Aug 16, 2015
Very responsive. Prompt and efficient. Great price on late model used car (2014 Toyota Corolla).
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Jun 16, 2015
They were great.
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Old Dealer Reviews

Feb 22, 2014
After calling to insure the truck was there and making an appointment , I drove there to find out it had been sent to auction.
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May 31, 2013
I found a car on your site that I was interested in so I called the number listed at the top of the page. I called it 4 times and every time, "someone" picked up the phone and hung it right back up. NEVER ONCE did I speak to anyone on the phone. It was not until I sent an email (also through your website where it said "Send Message". I addressed in that email that I was interested in a vehicle listed on your site and that I had attempted to call the # listed 4 separate times only to be hung up on every time. I received a response from that email from a lady with the dealership apologizing for that happening. She said she was not at work but that she would check on the vehicle the next day and get back to me. I did receive a phone call from a salesman the next day advising me that the vehicle I was interested in was sold the evening before. As far as I am concerned, if they are going to advertise through your site, then they need to have someone designated to ANSWER phone calls when people like me want to find out more about the vehicle. That was enough of a turn off for me that I would NEVER do business with a dealership like Toyota of Knoxville because if they are going to treat customers like that on the fore-front, I can only imagine what would happen if you bought a car from them and really needed their assistance on something to do with the vehicle. You would just be out of luck, I feel certain. Thank you.
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Feb 1, 2013
I asked them to email me a list of options on a vehicle. What I got was added to their mailing list and a phone call. If you can't follow simple instructions, I won't be buying from you.
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Jan 26, 2013
very nice people took the time to listen and was helpful
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Jan 2, 2013
Great
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Sep 16, 2012
Received a email from dealer stating they would give me a 25 gift card for coming in and discussing the car with them. When I finished my visit over 45 minutes and should them the email they would not redeem it for the gift card. they said that the manager was not there and that they would check the next day and get back to me. 4 days later no response. Needless to say I'm not buying a car from them
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Sep 9, 2012
Dealer could not locate vehicle after contacting me to schedule visit.
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Aug 26, 2012
Good custom services.
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Jul 5, 2012
Do not do what promised.
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Mar 20, 2012
Quick response!
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