Thompson Automotive

GM Certified Internet Dealer, GM Certified Used Vehicles

2600 Wake Forest Rd
Raleigh, NC 27609

Sales: (919) 626-3748

Service: (919) 926-7427

Today 9:00 AM - 6:00 PM
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2017 Cadillac Escalade Luxury 4WD Used Cars in Raleigh, NC 27609

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2015 GMC Yukon SLT 4WD Used Cars in Raleigh, NC 27609

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Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Bronze Alloy Metallic Description: Used 2015 GMC Yukon SLT 4WD for sale - $43,136, 34,757 miles with Sunroof/Moonroof, Navigation System, Suspension Package, Preferred Package, Bluetooth, Memory Package, Backup Camera, Premium Smooth Ride Suspension Package
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Average time on market: 197 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Radiant Silver Metallic Description: Used 2017 Cadillac ATS 2.0T RWD for sale - $26,041, 12,224 miles with Bluetooth
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2015 GMC Yukon SLT Used Cars in Raleigh, NC 27609

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Price: $39,627

Mileage: 53,709

Location: Raleigh, NC 27609

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Description: Used 2015 GMC Yukon SLT for sale - $39,627, 53,709 miles with Navigation System, Suspension Package, Alloy Wheels, Preferred Package, Bluetooth, Backup Camera, Memory Package, Premium Smooth Ride Suspension Package
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2017 GMC Yukon XL Denali 4WD Used Cars in Raleigh, NC 27609

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2015 GMC Sierra 1500 SLE Crew Cab 4WD Used Cars in Raleigh, NC 27609

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Mileage: 22,965

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Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Onyx Black Description: Used 2015 GMC Sierra 1500 SLE Crew Cab 4WD for sale - $32,408, 22,965 miles with Value Package, Suspension Package, Alloy Wheels, Preferred Package, Bluetooth, Backup Camera, Trailer Package
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2012 Cadillac Escalade Luxury RWD Used Cars in Raleigh, NC 27609

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Location: Raleigh, NC 27609

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2013 BMW 3 Series 328i Sedan RWD Used Cars in Raleigh, NC 27609

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Mileage: 72,240

Location: Raleigh, NC 27609

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 10, 2017
Jjmguru
5
JT helped me and was very pleasant to work with. I ended up buying a great car with low miles for the age of the car and left with reassurance that it was a car that was well taken care of.
Is this review helpful? Yes | No

Response from Thompson Automotive:

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

All the best,
Lee Maynor; leem@thompsoncars.com; 919-232-2954
Oct 9, 2017
The sales person was very nice, pleasant and helpful. However the waiting time in dealing with the 'management' was less than desirable. They made me wait while they just sat around and talked, as if that was going to change my mind.
Is this review helpful? Yes | No

Response from Thompson Automotive:

Thank you so much for your kind and honest review, Glenda. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future!

Sincerely,
Lee Maynor; leem@thompsoncars.com; 919-232-2954
Oct 4, 2017
Thompson continues to be the best car shopping experience in Raleigh.
Is this review helpful? Yes | No

Response from Thompson Automotive:

Gary, thank you for the positive feedback! We are grateful you chose us for your automotive needs. We look forward to serving you again in the future!

Kind regards,
Lee Maynor; leem@thompsoncars.com; 919-232-2954
Sep 21, 2017
5
Absolutely the easiest car buying experience I've ever had, and we have bought and sold quite a few cars. Straightforward deal on our trade, great rate on financing, and fast, honest transaction. I cannot recommend this dealer highly enough!
Is this review helpful? Yes | No

Response from Thompson Automotive:

Kristen, thanks for the great review! Please come visit us if you need anything else, be it service or sales.

Kind regards,
Lee Maynor; leem@thompsoncars.com; 919-232-2954
May 15, 2017
responded as soon as they could and sent me info that I needed when asked.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Thompson Automotive:

Jeison, thanks for the great review! Please come contact us if you need anything else, be it service or sales.

All the best,
Lee Maynor; leem@thompsoncars.com; (919) 926-7680
Apr 13, 2017
I would have wanted the car but I noticed that it is too far to get it since I am from Charlotte
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Thompson Automotive:

Thanks for the 4-star rating, Patrick! Please let us know if there's anything that we can ever do for you.

Sincerely,
Lee Maynor; leem@thompsoncars.com; (919) 926-7680
Feb 11, 2017
I just purchased my Terrain on February 10th and it's a beautiful vehicle. And you have to learn a lot for all the bells and whistles new vehicles have. So it pays to go to a real dealership
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Thompson Automotive:

Thank you for leaving your review, Calvin.  We hope you're enjoying your Terrain. Please let us know if there is anything more we can do.

Lee Maynor
General Sales Manager
Jan 4, 2017
Received first reply. No response to my questions
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Thompson Automotive:

Thank you for letting us know.  I would be happy to assist.  You may reach me directly at 919-232-2954

Lee Maynor
General Sales Manager
Dec 27, 2016
Called at 5pm to make an appointment to see the car for the next day at 1. Drove an hour and a half and the car was not even there after being told the day before it was still available. Sales mane told us we could wait a couple of hours to see it and he would call us when it came back, he then told us an employee family member may be buying it but it's not a done deal yet. Furious we get up to leave, after being promised the salesman would call us he never even asked for our phone number. To top it all off on the way to another dealer where we purchased a vehicle that day the receptionist from Thompson called wanting to know if we were going to make it to our appointment. Seriously people? Does no one in this company know what's going on? Based on my experience I'm going to say apparently not.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Dec 25, 2016
I didn't like my experience. Contacted them, set up an appointment, I travel 50 miles to see a car. When I showed up they told me that can't sell the car cause of a recall.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2016
sissyandjack
Great dealership to shop with. Staff very helpful and NO pressure. Definitely would shop there again.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 6, 2016
Great communication
3 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2016
Trevor responded to my request to look at this vehicle quickly. He was very accommodating to my schedule and my request to look at multiple cars. He understood what I was looking for in a vehicle and kept me updated with cars that he thought would fit my request.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 22, 2016
Internet sales contacted me through email and was very courteous.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 21, 2016
5 star great people
0 of 1 people found this review helpful.
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Dec 28, 2015
Great to deal with.
0 of 1 people found this review helpful.
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Read 14 old reviews
Dec 10, 2015
They sold the truck before I could get back to them, but they gave me a great price on the truck, I just waited to long to ack. Next time maybe.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 1, 2015
Great customer service and follow-up by phone.
0 of 1 people found this review helpful.
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Sep 14, 2015
very pleasant service...not pushy at all
0 of 1 people found this review helpful.
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Jul 12, 2015
Fast responses
0 of 1 people found this review helpful.
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Jun 23, 2015
I purchase a 2013 Lacrosse from this dealership on 6/18/15.
0 of 1 people found this review helpful.
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Apr 30, 2015
Was okay, went to the lot and no one came out and asked if we needed help. Kinda weird never had that experience there before.
0 of 1 people found this review helpful.
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Apr 3, 2015
Very good customer service. I left feeling like I had been taken care of, not swindled. We will definitely buy from Thompson Cadillac GMC again!
Is this review helpful? Yes | No
Mar 16, 2015
good professional caring
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Mar 6, 2015
When we went to talk about the car the dealers response was that they were going to wholesale the car because retailing it was not an option as the car needed to many things replaced once we started asking information about the service/condition. We knew the car inside and out as we own three of them already. Long story short, the following week when it was "suppose to go to auction", the car was still listed for sale, we even emailed them again and they said yes it was for sale. So not only did the dealership lie to us, but they also misrepresented a vehicle that they are trying to sell to someone. It was almost as if they wanted to sell it to someone who was aware of the problems/conditions. Not a good reputation you want a Cadillac dealership to have. Not impressed by them at all.
1 of 1 people found this review helpful.
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Oct 30, 2014
Offered a clean car at a fair price.
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Feb 13, 2014
Great
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Dec 19, 2013
the overall sales that i experience was EXCELLENT. the sales man that help me was very approachable and friendly. i give him a 5 Star rating. i purchase the car and will buy my next one from him if he's around. please consider him as one of your Best clerks and please give will a generous raise. it was a pleasure doing business with Julius.
Is this review helpful? Yes | No
Jun 15, 2013
Sales associate wasn't as helpful as she could have been.
Is this review helpful? Yes | No
Oct 12, 2012
Responded to inquiry ASAP No figures on paper doing initial visit
Is this review helpful? Yes | No

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