Team Gillman Subaru North Houston

Good Communication skills

I had bad experience with the sales manager because I drove 35 miles to the dealership to find out that the car wasn’t available, and then they called me said that the vehículo was available.

Very responsive and followed up

Not a good experience, I was told the truck was inspected and pass certification, but it he truck was full of rust everywhere in and out like a flood unit, and the sales man don’t even says thanks for coming or waisted my time. Definitely I don’t recommend this dealer for used car.

No problems..professional sellers

Contacted me immediately. Sent videos and pictures of vehicle.

I asked about this truck..I was quoted $7,900 over the phone by A sales lady.the next day..the truck had $10k on it.They said it was a mistake and wouldn't honor the quote AFTER THEY RAN MY CREDIT.. classic bait and switch.Still ready to deal..but not for $2000 higher than the quote.I felt that was wrong especially after my credit took several hits..all for nothing.

Poor customer service, Emailed the staff on Saturday morning to see if car was available and she said yes and even scheduled a time with then to have a private view. We get there for appt and then someone else comes out to say that it had been sold LAST night. I understand things happen why didn't I get a call to or email as they found out it wasn't available. Since they didnt have it upfront waiting for me. Very upsetting as we drove a ways out.

We had to wait a long time for finance but overall they were courteous and polite. Good experience!

My wife and I worked with 3 different individuals in the used car section of the dealership. They were all very knowable a helpful. They helped us close the deal on the car I was searching for. We are both well satisfied. We would definitely recommend this dealership to our friends and family.

Sales lady made the sale possible. Willingness to work with the buyer.

salesman CJ went above and beyond to help me

Salesmen lie too much. Gave me a false appraisal of my car online but offered me less when I went in. Only to find out that they already sold the car but brought u in to convince u to buy one of the other cars in their lot.

Ask for Jennifer! She did an outstanding job!

Very good experience , love my new Jeep

good

Quick courteous helpful

Best car buying experience I’ve had

Did not do business with them but they were courteous and not overzealous.

The team from Gillman Subaru contacted me right away and were very helpful, answered all my questions. They know their products very well.

Negotiated a cash deal for the car of our choice. Went back to finish the paperwork and the second to last agreed-upon price is what was listed on the paperwork! Had to wait for Finance Manager to come iron out the issues. They claimed they weren't told the price had changed again. Expected things to run smoother and feel 'better'. Not a bad experience but not a great one either.

The girl we spoke with was great

Great dealer experience, all paperwork was done and ready so we didn't have to spend all day there. Only thing I would have liked was to have had someone explain some of the features of the vehicle to us and how to use them before we left.

Good experice. Friendly and understanding

She was very knowledgeable and informative about subaru vehicles verses other manufactuers and all their safety features. I would buy a car from her.

Quick and painless! Awesome!

Andrea “Andy” was fantastic to work with. Truck was just about perfect and as described. No pushy sales tactics from salesperson to finance department. Was definitely worth the 6 hr round trip. Highly recommend this dealer. Especially the people I worked with.

Best car buying experience I have had to date.

Was nice but would not really work with me and didn't respond after first interaction

Very helpful and stayed late.

The car was as advertised. Great car Thanks

Told me they can't sell me the car because of the recall and turned around and sold it 3 days later.

Gillman was great to work with. They contacted me quickly and professionally. A joy to work with.

Best car buying experience I’ve had

Andrea “Andy” was fantastic to work with. Truck was just about perfect and as described. No pushy sales tactics from salesperson to finance department. Was definitely worth the 6 hr round trip. Highly recommend this dealer. Especially the people I worked with.

Very helpful and willing to work with my schedule!

No problems..professional sellers

I asked about this truck..I was quoted $7,900 over the phone by A sales lady.the next day..the truck had $10k on it.They said it was a mistake and wouldn't honor the quote AFTER THEY RAN MY CREDIT.. classic bait and switch.Still ready to deal..but not for $2000 higher than the quote.I felt that was wrong especially after my credit took several hits..all for nothing.

Quick and painless! Awesome!

Negotiated a cash deal for the car of our choice. Went back to finish the paperwork and the second to last agreed-upon price is what was listed on the paperwork! Had to wait for Finance Manager to come iron out the issues. They claimed they weren't told the price had changed again. Expected things to run smoother and feel 'better'. Not a bad experience but not a great one either.

Great dealer experience, all paperwork was done and ready so we didn't have to spend all day there. Only thing I would have liked was to have had someone explain some of the features of the vehicle to us and how to use them before we left.

Good experice. Friendly and understanding

My wife and I worked with 3 different individuals in the used car section of the dealership. They were all very knowable a helpful. They helped us close the deal on the car I was searching for. We are both well satisfied. We would definitely recommend this dealership to our friends and family.

The girl we spoke with was great

Great dealer experience, all paperwork was done and ready so we didn't have to spend all day there. Only thing I would have liked was to have had someone explain some of the features of the vehicle to us and how to use them before we left.