Spirit Ford

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Internet Approved, Blue Oval Certified

4402 N Ann Arbor Rd
Dundee, MI 48131

Sales: (734) 230-7305

Service: (734) 529-5521

Today 8:30 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 14, 2017
I ended up NOT getting the vehicle I went in there for. However it was no fault of the company. The people were amazing. Didn't have a used salesperson available, so anew helped me immediately I would go back in a heartbeat.
Oct 15, 2017
Really good service
Jun 15, 2017
The salesperson was VERY professional and very helpful.. The car was quite clean and in perfect condition. I bought the car !!!!
1 people found this review helpful.
Read 16 old reviews
May 12, 2016
Great Dealer Tony Krebs made us a great deal. We drove two hours to get to Dundee and two hours later we left with the car we came to look at. It was our first experience dealing with Spirt Ford. They were a good team that worked well together.
May 11, 2016
Resonded tomely but just after raised the prise of the car and when the quote was sent to me it was $5000.00 more then the raised price...and i had the x plan as well
1 people found this review helpful.
Apr 28, 2016
.Nice friendly staff
Apr 17, 2016
they were to high of price with the car they were trying to sale because they told me it was sold but the loan would not go through probably because it had so many miles on it and they were trying to get a lot of money for this.
2 people found this review helpful.
Dec 31, 2015
Good dealer. Car has a trunk issue - not opening unless with remote - this should have worked from get-go. Am in talks to have this inspected soon. Update: Never was able to get the trunk fixed, was told they couldn't even find me in the system for some reason so I ended up just shelling out money at another dealer closer to home and getting it fixed. Also had transmission replaced by another dealership and it was still under Ford warranty. I wasn't told many details about the car being under one of the Ford's warranties still that covered transmission. This is the only dealership I've ever had any issue with a used vehicle. I won't be going back to Spirit Ford in the future.
1 people found this review helpful.
Oct 30, 2015
Jun 11, 2015
The salesman was very condescending, not knowledgeable about this vehicle, lazy, had no sense of humor, was impolite and a male chauvinist. It took over an hour to get the paper work done after we had agreed to purchase the truck. We should have asked for a different salesman but didn't think of doing that. The truck has a 5.5' not a 6.5' bed as was advertised. The window sticker had mistakes on it but that was waved off as being a generic sticker - or something. The place was not busy so the salesmen could have been going about checking stickers so that they would be correct.
1 people found this review helpful.
Response from current dealership:
Rebecca, My name is a David. I am the Operations Manager at Spirit Ford. I have been attempting to contacting you offline to discuss the issues you've mentioned. I appreciate the feedback and I want to assure you I will do whatever I can to make sure the sales person in question is properly reprimanded. Again this is unacceptable and not how we run our business,  I am sorry this happened to you. Please contact me personally if there is anything that can be done. Sincerely, David
Apr 19, 2015
Greg Fuller was the best! Bought the vehicle I went to look at.
Response from current dealership:
Thank you so much!
Apr 11, 2015
Very helpfull staff. They took great care of us. We love our edge. We will be going back for service as well. We've used them before and trust them with our cars.
Jun 27, 2014
Email from salesman stated he would be open until 8 pm. Drove 1 hour and found out vehicle was shipped to auction. Bad Service
1 people found this review helpful.
May 3, 2014
Sent email, dealer responded right away. unfortunately, I was the second place finisher on the vehicle I was interested in.
Mar 10, 2014
great job on geting back to me.
Feb 24, 2014
Good response, good prices, just didn't have the car I wanted.
Nov 23, 2013
Dishonest sellers the worst customer service they know what is wrong with the used vehicles but tell the buyer it is old codes and they clear them. Do not trust these people do not buy anything from them.
1 people found this review helpful.
Apr 30, 2013
I wanted to buy local,, but these people are rude! I would never buy anything there. Worst I was ever treated. Stay away from this store!
1 people found this review helpful.
Jul 19, 2012
Bought a used car from them, have the ignition problem since day 1. The problem was described in a previous manufacturer's TSB, so the dealer prob knew this issue, but they didn't tell me about it. Don't know why being honest is that hard for a car dealer.

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