Sheridan Nissan

114 S. DuPont Hwy
New Castle, DE 19720
Map & Directions

Sales: (302) 779-0156 Service: (877) 388-4168

Today 9:00 AM - 9:00 PM (Open Now)
Show business hours

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Dealer Details

Sheridan Nissan

23 reviews
Today 9:00 AM - 9:00 PM (Open Now)
114 S. DuPont Hwy
New Castle, DE 19720

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jan 17, 2020
Salesman text pictures of the car to look at closer. Kept in contact until the transaction was complete.
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Jan 5, 2020
Excellent
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Dec 23, 2019
Awesome dealer to work with
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Dec 10, 2019
Thanks to Mike in sales for the superb job in helping us customized a deal on the 2013 GL550. Guaranteed and Recommended! A very excellent and professional team to work with for all your automobile upgrades!! Great folks doing business to meet the ultimate customer satisfaction! Cdruss
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Nov 10, 2019
Very helpful
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Sep 6, 2019
great dealer 3 vehicle from them Great service dept., very helpful finance officers
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Jul 29, 2019
As soon as I contacted them, Bob was excellent in making me feel comfortable with any questions or with the process. When I went to the dealer Bob and me talked like we had known each other for years. When i sat down with Brandon who did the numbers, he explained everything to me and made sure I understood the numbers and how they ran the numbers and how it wouldn't affect my credit until I agreed I wanted them to a hard inquiry. Brandon also talked to me as if we knew each other for years. When I went into sign the papers I had Dave. Dave told me he was new there and to bear with him with his process, which I didn't mind. The whole visit there was awesome and would recommend them to friends.
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Jul 29, 2019
fast response very friendly
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Jun 12, 2019
Yes they contacted me. Only spoke via email. Salesman was professional and contacted me quickly, answered all questions.
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Jun 10, 2019
The vehicles sold thank you for responding
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May 2, 2019
The dealership did everything they could to make buying the truck as effortless as possible.
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Apr 3, 2019
I have been contacted every time I have had a question. I'm within two weeks of making a decision of purchasing a vehicle, If the vehicle is still there, it's a strong chance I may purchase from, Sheridan Nissan!
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Mar 11, 2019
Responded quickly
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Jan 11, 2019
I was happy with the Salesman on how he showed me the vehicle and let me take it for a Test Drive.
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Dec 29, 2018
Helpful
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Dec 19, 2018
Bought my first titan from Sheridan in 05.They have done most of my service work .They have been great in all catagories.I recieved a great deal on my 2018 titan, especially when compared to other dealers.Would recommend them to anyone.
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Nov 26, 2018
They contacted me right on schedule. Unfortunately for me the vehicle sold before I could go see it. They did what they were supposed to do.
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Nov 8, 2018
Information on car was incorrect. Told them of their error The advertised mileage on car was 3219 but according to car fax report and picture of dash board shows actual mileage to be 6794 told them of this error but its still listed at 3219 miles so no change. The dealer itself was very pleasant they responded right away
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Oct 30, 2018
Bought the car from this dealer.
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Oct 4, 2018
Dealer did contact & professional.
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Aug 31, 2018
Salesperson who contacted me was outstanding. However, the other sales people I interacted with in his absence were unhelpful and unfriendly.
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Jul 20, 2018
Very good experience as they contacted me within a minute of my request.
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May 11, 2018
The dealer immediately responded to my inquiry about the vehicle and a time to test drive was set up for the following day. I did purchase the vehicle which I love, however I did not give a 5 rating for the following reasons; 1. I know I should have been more forthright and demanding but the financing rate was higher than discussed which wasn’t disclosed until the papers were being signed which was very upsetting. I felt like “making the sale” was the only priority. 2. There was no washer fluid in the car and for a Certified car I think all fluids should be full. 3. One of the FOBs needed a battery and wasn’t working so once again I feel this should have been checked and the added expense should not have been ours.
1 of 1 people found this review helpful.
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Dec 28, 2017
Very professional and satisfied. They had the lowest price compared to other dealers. I purchased the car thru them.
1 of 1 people found this review helpful.
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Dec 25, 2017
Great attention would go back again
1 of 1 people found this review helpful.
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Dec 21, 2017
Salesman responded and invited my daughter and I for a test drive. Still waiting on a time with my daughters schedule. No pressure.
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Dec 18, 2017
The guy were great even though we couldn't work out a deal because my wife didn't wanted the car due to lack of features. But I learn a lot from him it was my first test drive for the CLA
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Nov 8, 2017
I received a reply from the dealer the same day I sent my information request. They were engaged in providing me any and all information I requested. I didn't buy from them at this time, but I'm certain I would be happy a future purchase.
2 of 2 people found this review helpful.
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Oct 28, 2017
The salesman was responsive without being pushy. Unfortunately I didn’t buy the car, but not because of the dealership or the salesman.
2 of 2 people found this review helpful.
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Oct 19, 2017
Great very good staff
1 of 1 people found this review helpful.
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Oct 14, 2017
Very professional
1 of 1 people found this review helpful.
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Oct 12, 2017
Top notch guys made me a good a deal on my trade-in and my new 2017 Pathfinder. Talk to Marcus.
2 of 2 people found this review helpful.
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Jul 3, 2017
They are attentive to my requests, but not overbearing
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Jan 2, 2017
Dealer contacted and helped me with no delay.
1 of 1 people found this review helpful.
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Dec 4, 2016
They are wonderful I'm looking for a car even though I'm in Florida now because I'm a truck driver there staff Bob is a wonderful guy.
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Nov 22, 2016
Sonny Durham was very helpful.
0 of 1 people found this review helpful.
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Nov 19, 2016
Alot of hidden fees.. low price is just to bait buyers in... car was almost 8000 much than asking price once deal was made..
6 of 6 people found this review helpful.
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Nov 10, 2016
Bob was a good sales rep, will defiantly consider buying my next truck here. dan
1 of 1 people found this review helpful.
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Nov 2, 2016
Outstanding! Sonny and Katie and the whole Sheridan Team made the purchase of 2012 Ford Focus so easy and stress free.. The experience from the time I drove into the dealership until I drove my new car off the lot (three hours later, including two test drives) was exceptional. I am very happy with the experience and with the car. Thank you...Sheridan Nissan, New Castle.
2 of 2 people found this review helpful.
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Oct 31, 2016
Excellent customer services.
0 of 2 people found this review helpful.
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Aug 29, 2016
the dealership is ok i never purchesed a car there but i like there selections.
1 of 1 people found this review helpful.
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Jul 24, 2016
Good experience great car
1 of 1 people found this review helpful.
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Jun 16, 2016
Outstanding our salesman Sonny was one of the most enjoyable gentlemen that we have ever delt with when it comes to purchasing car
1 of 1 people found this review helpful.
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Jun 7, 2016
not real happy. didn't get every thing that was on window sticker. sticker said rear spoiler not on car. manager said window sticker was wrong. radio has satellite radio button but doesn't seem to be hook up.
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Apr 18, 2016
Very fast. Took me 2 hours for paperwork, call my ensurence comp. no money down, everybody very friendly at the dealer.
2 of 2 people found this review helpful.
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Feb 3, 2016
Salesmen were very helpful, friendly, and knowledgeable> no pressure sale push. Only hang-up was they only had one financial guy working and it was a long wait to finalize.
1 of 2 people found this review helpful.
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Jan 12, 2016
Quick response time. Helpful sales and financing staff. Bought a 2015 Rogue SV FWD for a great price!
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Nov 9, 2015
This is the first time I ever used a car buying site like this. It was a great experience. That dealership was great from the general manager down to the sales representative. I wish I lived closer because those guys are really car guy's. My sales representative Michael Bellina really knew this car inside and out. It was a pleasure working with Sheridan Nissan. I love the car too. Regard, Barry
2 of 2 people found this review helpful.
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Sep 19, 2015
Soon as salesmen realized this car did not fit our requirements he was gone. I was going to thank him and discuss other options but he was gone.
0 of 1 people found this review helpful.
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Jun 9, 2015
Excellent experience, purchase made
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Apr 16, 2015
Made test drive easy from Rt 13 to Rt 273 to Rt 1 to Rt 40 to Rt13. Drew Edwards will treat u right.
2 of 2 people found this review helpful.
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Apr 12, 2015
The sales promised us an exact monthly payment all in then we close deal. When we reach the finance officer, the price the we aggreed on is not all in. We add more to get the All-in that we are expecting for. Its very very disappointing. We wish we would'nt bought it. We feel rub.
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Mar 2, 2015
Worked out a hand-shake deal only to find after everything was signed for that the $500 Nissan discount for using their financing was added back the total price of the car raising it $500. My fault for not checking every line item more carefully (and hoping for an honest up front deal) but that's what car dealers do and Sheridan is no different. Tried calling them afterwards to maybe get a free oil change or something but we were told we were stupid for signing. Maybe the next dealer I visit will have more ethical practices.
1 of 1 people found this review helpful.
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Dec 2, 2014
Good customer service and follow-up. Sales rep was kind and didn't make you feel pressured.
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Oct 6, 2014
Dealer did follow up
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Oct 1, 2014
It was very wonderful. The salesman and the staff made the process swift and straightforward. I endorse this dealership
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Aug 10, 2014
great experience,
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Jun 13, 2014
Although I never went up to see their vehicle. They responded promptly and followed up with multiple emails.
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May 16, 2014
Quick response - Called and was testing driving the car in under an hour
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Apr 23, 2014
This Nissan dealer was very friendly and the salesman Mike made the experience easy. Would do business with them again.
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Apr 21, 2014
Responded right away. However, they sold the car before I could get there and went out of their way to let me know they did so I did not waste a trip. I consider this excellent customer service and if they have what I am looking for, would defintely use them again.
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Dec 31, 2013
Poor knowledge of car driven, many issues which should have been identified and corrected before being shown such as broken visor and dead battery in the key
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Oct 5, 2013
Excellent service
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Oct 4, 2013
Good
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Jun 20, 2013
Great service! They won't let you leave unsatisfied!
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May 19, 2013
Great customer service!
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Feb 21, 2013
Great people! Great car! Appreciated the extra effort!
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