Santa Fe Ford

Internet Approved, Blue Oval Certified, Quality Checked

16330 Us Highway 441 N
Alachua, FL 32615

Sales: (352) 775-1451

Service: (800) 580-4776

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Mileage: 10,354

Location: Alachua, FL 32615

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 14, 2018
SteveFahlgren
Very nice experience. I would purchase from them again.
Is this review helpful? Yes | No
Jan 7, 2018
Positive experience! I've been eyeing this particular car for quite some time and decided I didn't want it to get away. I contacted the dealer and Ron was extremely helpful. He talked me through the whole process and Dave in financing was a genius with figures and all the forms! I drove 2 hours for this car so I was serious. I would shop there again and I will recommend Santa Fe Ford.
Is this review helpful? Yes | No
Jan 2, 2018
Truck was rusted on motor parts all under the hood and the frame underneath was rusted as well. Would negotiate at all because of the rust, dents and the fact that the cover for the bed that is pictured was taken off. Horrible customer interaction and will never go there again. Drove to South Georgia to find at least a decent Chevrolet.
Is this review helpful? Yes | No
Dec 29, 2017
Very nice people! Responded promptly and answered all my questions.
Is this review helpful? Yes | No
Dec 23, 2017
Drove over 4 and a half hours to buy this truck after discussing details on phone. Get over to dealership and the price was wrong. Needless to say they were not veey professional and didnt want to stick to details and prices discussed over phone
0 of 1 people found this review helpful.
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Oct 7, 2017
Is good
Is this review helpful? Yes | No
Sep 19, 2017
Responded in a timely manner to request.
Is this review helpful? Yes | No
Sep 18, 2017
Awesome people Ask for Todd
Is this review helpful? Yes | No
Aug 24, 2017
Guru2HF1
prompt and courteous
Is this review helpful? Yes | No
Aug 9, 2017
fast and friendly, no better prices in all of North Florida.
Is this review helpful? Yes | No
Jul 28, 2017
They knew I needed a dependable vehicle. Let me know that one had issues
Is this review helpful? Yes | No
Jul 20, 2017
Qjackson225
Great people... Fast reply
Is this review helpful? Yes | No
Jun 4, 2017
Nice new car selection, the used cars are a little over priced and in poor condition. Used cars like you'd find at a cheap used car lot. Junk.
3 of 3 people found this review helpful.
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Jun 4, 2017
Very nice. I was not able to find what I wanted but great selection.
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May 30, 2017
very quick response.
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May 17, 2017
very helpful. will be visiting them on the weekend
Is this review helpful? Yes | No
May 14, 2017
cheech23456
Unfortunately the vehicle was sold But dealership was very courteous and responded to all my inquiries.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 10, 2017
Capnkeith57
I received two emails almost immediately with a promised follow-up call. That call came moments later and I made an appointment for the next day. The sales person called me again the next morning to confirm. For me, this was the best dealer experience I've ever had! It was so very relaxing throughout the entire process. I would definitely deal with them again.
1 of 2 people found this review helpful.
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Mar 3, 2017
Dealer was quick to respond. Enjoyed our talk. He really went out of his way to complete the deal
2 of 2 people found this review helpful.
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Feb 9, 2017
I was contacted immediately, great customer service.
Is this review helpful? Yes | No
Feb 1, 2017
Did not have the exact vehicle for which I am looking but dealer is good to work with.
1 of 1 people found this review helpful.
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Nov 30, 2016
Rdfoster
The representative from Santa Fe Ford was really nice. The email was very inviting and it proved that they were willing to work with me to get in this vehicle whenever I was ready to deal.
3 of 3 people found this review helpful.
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Oct 19, 2016
No personal contact just e mail
2 of 3 people found this review helpful.
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Sep 12, 2016
Very nice , friendly people .
1 of 1 people found this review helpful.
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Aug 20, 2016
Had to call them twice but when they did call they were very helpful
3 of 3 people found this review helpful.
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Aug 2, 2016
Nice helpful but to far from me.
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Jul 7, 2016
I inquired about the car and told them I would be by to see it on a certain day. That same day they took it off the lot knowing I'd be coming by. After that they were still not helpful at all. Overall, not the best experience.
4 of 4 people found this review helpful.
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Jun 23, 2016
Great experience
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May 11, 2016
Friendly gals on the phone but no reply for a sales person.
4 of 4 people found this review helpful.
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Apr 24, 2016
They were great, they responded quickly n made sure i got approved to get the car i wanted. They held the car for me for a few days until i came back n got it. Very nice.
2 of 2 people found this review helpful.
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Feb 18, 2016
He was awesome
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Read 19 old reviews
Jan 8, 2016
Out the door at the price as advertised with tax, transfer fees, etc. Included. The car was cleaned inside and out and the tank filled with gas while we took care of the paper work. Good folks to do business with.
4 of 4 people found this review helpful.
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Nov 24, 2015
Poor experience. I asked for no phone contact, just email, and the email contact was fine with that, but sales department did not follow up on a question I had
Is this review helpful? Yes | No
Oct 22, 2015
They have responded in the manner in which I requested promptly.
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Sep 16, 2015
Brumby_441
They contacted me and when I told them about my requirements, the never responded.
1 of 1 people found this review helpful.
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Jul 16, 2015
Drive a hard deal but fair
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Mar 1, 2015
Salesman was excellent and gave us a great deal. The problem was the car didn't have the accessories we wanted, Highly recommend this gentleman
Is this review helpful? Yes | No
Feb 26, 2015
Good wish I could find time to test drive a truck.
Is this review helpful? Yes | No
Nov 30, 2014
good coraspondant
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Oct 17, 2014
I emailed them a specific question on the vehicle I was interested in and put in my message no phone calls just email please. Got a very generic response back saying thanks for inquiry, yes the vehicle I'm interested in is still available and someone will call you soon. Never heard anything else. Went to dealership same day and they tell me they sold the SUV I was interested in a couple days ago. They DO NOT update their online advertising very often according to the sales guy we talked to. I feel this is a form of false advertisement. The sales guy was nice but overall the experience was very disappointing.
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May 23, 2014
very pleasant
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Feb 17, 2014
Great experience overall!!!! The first day I visited Santa Fe Ford in Alachua, FL, I was approached by Mr. Ron Hinson who was friendly, knowledgeable, courteous, & went the extra mile to meet my car needs. I was very impressed & satisfied with the professionalism that I received from Mr. Hinson & the finance personnel in the Business Office. All negotiations were completed ahead of time & when I arrived to pick up my new vehicle the purchase agreement was completed with recommended warranty & maintenance plans that best fit my future car maintenance needs. Hassle-Free & HIGHLY RECOMMENDED....
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Sep 10, 2013
We actually bought a 2012 Camry from this dealer and buyer beware!!! if you dont ask all details about the car they will not tell you anything. Ours turned out to be a rental car that had been in an accident. They did not have any keys except a valet key and we were not told this till after we bought the car. I had to pay $300. to have keys made. One tire is loosing air and I had to pay to have it fixed. I called dealership and spoke to salesperson and she was: you should be happy it was a rental car-I dont have remote keys to my car- no solutions just excuses. I called 4x to speak with a sales manager and he has not called me back. I hope the owners of this dealership read this and know that treating your customers right is important before and after the sale. I would not recommend this dealership to anyone as I saved for a year to be able to buy the right car and now I feel suckered!
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Jul 19, 2013
Given a quote for the value of my trade in but it was too late in the day to finish the deal. Called back the next business morning and was told my trade in was worth half of what I was quoted before.
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Mar 26, 2013
Excellent service. I would buy from them again.
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Feb 28, 2013
responded very quickley
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Nov 29, 2012
not willing to negotiate on the vehicle after giving you a wholesale number on yours. Wants retail for his and wholesale for yours..... No Thanks!! Went to Sutherlin Nissan in Orlando! Great Service & Price at Sutherlin!!!!
Is this review helpful? Yes | No
Aug 22, 2012
Took two days to respond, but did follow through and asked questions about our preferences. Purchased a vehicle with another dealer.
Is this review helpful? Yes | No
Aug 7, 2012
The salesman was honest with me about the vehicle I inquired on. He did make another suggestion to me and I checked it out, but decided to stay with my manufacturer of choice.
Is this review helpful? Yes | No
Jul 29, 2012
BEST place to buy your vehicle. Everyone bent over backwards to help us. We had bought our 2002 Ford F150 from them new and ended up there when we needed another one because of a wreck. No other dealer around was or is as nice. Also worked with a former Marine named Eric. They all support our troops.
Is this review helpful? Yes | No

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