Romano Chrysler Jeep

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215 West Genesee St
Fayetteville, NY 13066

Sales: (315) 637-3101

Service: (877) 463-8871

Today 8:30 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 18, 2017
Contacted me within 24 hrs .. Unfortunately the truck was sold .
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

John, thank you for the great review. We are sorry the truck was sold. We truly hope you find what you are looking for! Thanks again!
Sep 2, 2017
Quattroporte_642
10
Excellent sales staff including the internet sales and personal sales folks. Thanks to Gary and Jeremy. All were helpful in buying my new, 'pre-enjoyed' SUV.
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Thank you for the great review. We truly appreciate your business and we hope you enjoy your new SUV! Thanks again!
Jul 10, 2017
I was never shown the vehicle that I inquired about. The young salesman did not notify the contact person that I was there. Instead he tried to push me to buy something that I really didn't want to buy. I didn't feel very reassured honestly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Romano Chrysler Jeep:

Laurie,
Customer satisfaction is our highest priority here at Romano Chrysler Jeep. We would never want one of our customers to leave our Dealership feeling unhappy. I would appreciate it if you would contact me directly at (315) 637-3101 to review your situation. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again for any of your automotive needs in the future.
Thank you,
Kevin O'Brien
May 1, 2017
very helpful thank you
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Thank you Tracy for taking the time to write us a review. We truly appreciate your business!
Mar 15, 2017
I've changed my mind on the car I was looking at but everyone I've talked to so far has been super helpful and understanding. I would definitely recommend this dealership to friends and family!
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Brittany, thank you for the great review. We are so glad we were able to help you find the car that fits your needs best. We truly appreciate your business. Thanks again!
Nov 2, 2016
Good solid dealership. No surprises.
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Joe, thank you for your review. We truly appreciate your business.
Aug 29, 2016
Already purchased a Jeep when they called me
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Ryan, thank you for taking the time to bring your concerns to our attention. We are very sorry that we contacted you after you already purchased a vehicle from us. We have corrected this in our system so that you will not receive another email or phone call. Again, we are sorry for the inconvenience and we do hope you enjoy your new Jeep!
Aug 27, 2016
I had no problems with this dealer at all. I worked with Chris Clemons and he was very friendly, easy to work with, quick and efficient without and pressure to buy. I will definitely go back for my next vehicle!
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Amy, thank you for taking the time to write this review. We truly appreciate your business and we are so happy to hear that you are pleased with the experience you had here at Romano Chrysler Jeep! Enjoy your new vehicle!
Apr 20, 2016
They replied to me withing 24 hours which I appreciated greatly.
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Emma, we are happy to have helped you! Thank you for writing the review!
Mar 12, 2016
Anthony is great. You da real MVP.
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Ciara, thank you for writing the review. We are happy to hear that you had a great experience working with Anthony!
Feb 26, 2016
Great dealer !!. Josh Grass is amazing and made my deal so easily.
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Thank you so much for writing the review. We hope you enjoy your new vehicle and are so glad you had a great experience in our dealership!
Read 10 old reviews
Jan 11, 2016
Emailed each other. very prompt. Car had been sold.
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Michael, we are glad that we were able to help you in a quick and easy manner; however, we are sorry that we could not get you the car you were looking for at that time. We hope you were able to find the vehicle you wanted!
Dec 4, 2015
Great response. Felt confident on all information given to me by this dealer.
Is this review helpful? Yes | No

Response from Romano Chrysler Jeep:

Robert, thank you for taking the time to write a review. We are happy your experience with Romano Chrysler Jeep was great!
Nov 26, 2015
Great service, quick response
Is this review helpful? Yes | No
Oct 28, 2015
Lilblondie7240
Great communication!!
Is this review helpful? Yes | No
Sep 18, 2015
Very courteous,ended up buying a vehicle from them
Is this review helpful? Yes | No
Sep 4, 2015
Love Romano! Service with a smile and great customer care!
Is this review helpful? Yes | No
Jan 17, 2015
Quick, friendly response, no pressure. We'll be back!
Is this review helpful? Yes | No
May 21, 2014
Even tho I didn't purchase a car from them- John was VERY NICE, very helpful & if they get in a vehicle within my specs I will certainly go back to him(them). He was part of their internet sales dept..
Is this review helpful? Yes | No
Apr 2, 2014
Good contacted me a couple of times
Is this review helpful? Yes | No
Sep 4, 2013
Quick response to both SUVs I was looking at
Is this review helpful? Yes | No

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