Bill Rapp Super Store

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3449 Burnet Ave
Syracuse, NY 13206

Sales: (315) 362-2943

Service: (315) 362-2943

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 7, 2017
Went to purchase a Malibu but ended up purchasing a different vehicle.....they had a variety of cars to select from.
Is this review helpful? Yes | No
Oct 11, 2017
asmith89
Every car I wanted they sold. The customer service was horrible. They couldn't find something to meet my needs
0 of 1 people found this review helpful.
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Oct 10, 2017
Bought the car. 'Nuff said.
0 of 1 people found this review helpful.
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Sep 29, 2017
This was the best dealership I have ever worked with! Amazing friendly staff! I couldn't be happier with my vehicle! I am sending all my family and friends there when it's time for them to get a new vehicle!
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Sep 7, 2017
We were interested in a few 2015 Subaru Legacy cars. They had a nice selection. The Salesman was great. Very friendly, easy going. We walked around to all of them. He supplied us with all the data we needed. Gave us the rundown on the features of all of them. We were invited to test drive any that we wanted. Overall, it was the best car buying experience I've ever had in my life.
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Aug 23, 2017
thedrexel
My best experience on CarGurus has been with Bill Rapp. Great communication. I live in Phoenix and they are in Syracuse and we are processing the purchase agreement now. The sheer distance should tell you how much work they are willing to put in for their customers. Dakota in sales is a US armed forces veteran, so he knows how to get the job done.
1 of 1 people found this review helpful.
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Aug 13, 2017
CTower
Very responsive. Very well priced. Vehicle sold before I could make an appointment to test drive. (were very aware of my distance to travel and save me the drive time, by keeping me informed by phone).
2 of 2 people found this review helpful.
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Aug 6, 2017
I actually went in and purchased this van and the dealers name was honey she was wonderful to work with.
1 of 1 people found this review helpful.
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Jun 1, 2017
Very easy to work with and was flexible with price. Would recommend this dealer.
2 of 2 people found this review helpful.
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May 18, 2017
responded immediately
3 of 3 people found this review helpful.
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May 8, 2017
Guru1NWM
Good
0 of 1 people found this review helpful.
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May 1, 2017
Alpine_41719
Overall was a great experienced.
1 of 1 people found this review helpful.
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Feb 23, 2017
Dealer was great. Russ was very helpful. Even though I didn't end up purchasing a vehicle through them I will definately check them out next time I am looking
2 of 2 people found this review helpful.
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Jan 22, 2017
1st email said vehicle was not available for test drive, will let me know when available...2nd email (2 days later) said someone had put down-pmt on it...sorry. Makes for a not so happy camper.
1 of 2 people found this review helpful.
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Jan 12, 2017
The dealer contacted me about this vehicle right away, I didn't purchase this one but I did buy my vehicle from Bill Rapp. Was very please with their attention to me and sales rep was professional but personable!! I didn't feel pressured at all and they even suggested different vehicles based on my description of what I was looking for. I felt like if I was to walk in this dealership in a few months, they would remember me. If your looking for a good deal and personal service then you need to visit this dealer.
6 of 6 people found this review helpful.
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Jan 9, 2017
Outstanding customer service!
2 of 2 people found this review helpful.
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Dec 11, 2016
This was the absolute best buying experience I've ever had. Bill the manager and Gary marsh were both top notch... I will be back. And I will let others know. Thank you.
7 of 8 people found this review helpful.
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Nov 15, 2016
They responded very promptly to my inquiry. They answered my questions and offered their contact information if I had further questions or wanted to schedule a test drive. They inquired about my vehicle requirements. I won't hesitate to call them once I have organized my finances and am ready to purchase.
4 of 4 people found this review helpful.
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Oct 21, 2016
Excellent service! Great experience.
2 of 3 people found this review helpful.
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Sep 24, 2016
Sales person was great (Honey Figueroa) She was very helpful and understanding and helpful.
2 of 2 people found this review helpful.
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Sep 19, 2016
Good experience over all
1 of 1 people found this review helpful.
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Sep 13, 2016
The dealership was nice and I like them I didn't like the price so I will keep looking.
1 of 2 people found this review helpful.
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Aug 28, 2016
They didn't have the car. But they keep trying to push other more expensive cars by email. The car I wanted was listed for a long time and even though it wasn't available.
3 of 4 people found this review helpful.
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Aug 9, 2016
Great!
0 of 1 people found this review helpful.
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Aug 7, 2016
Jim Duncan
15
Dealer was slow to respond with requested information about the vehicle and photos/video...said he would send a video, but never did. He said he would send a video but never did. Also, there were large time gaps between my requests and his responses. Just didn't seem very concerned about selling it.
1 of 2 people found this review helpful.
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Jul 7, 2016
I went to the show room, and I am very happy with this dealer ship and Mike the salesman that helped me. I did purchase the 2015 Ram Laramie Crew Cab 4WD. I am very impressed the 1550 Ram Laramie Crew Cab, especial with the ride the great look and the horse power.
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May 25, 2016
excellent
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Apr 23, 2016
Excellent
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Mar 8, 2016
Absolutely love how everyone welcomed my 2 year old son and made my experience seamless.
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Read 6 old reviews
Oct 18, 2015
Excellent service
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Aug 18, 2015
Excellent!
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Feb 11, 2015
Received a fair deal.
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Mar 5, 2014
They responded quickly, however I purchased a car some where else
Is this review helpful? Yes | No
Dec 29, 2013
Very responsive to my email.
Is this review helpful? Yes | No
Jun 6, 2013
good service, but wife who the car was for, wanted another
Is this review helpful? Yes | No

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