RM Burritt Motors

GM Certified Internet Dealer, GM Certified Used Vehicles

340 State Route 104
Oswego, NY 13126

Map & Directions

Sales: (315) 371-1848

Service: (315) 207-4264

Today 8:00 AM - 7:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/10/16/15/55/2014_chevrolet_camaro-pic-8642804459749848760-152x114.jpeg

2014 Chevrolet Camaro 2LS Coupe RWD Used Cars in Oswego, NY 13126

Great Deal
$3,529 BELOW
CarGurus IMV of $14,523

Price: $10,994

Mileage: 58,125

Location: Oswego, NY 13126

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Description: Used 2014 Chevrolet Camaro 2LS Coupe RWD for sale - $10,994, 58,125 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2018_toyota_tacoma-pic-5989472849603730121-152x114.jpeg

2018 Toyota Tacoma TRD Sport Double Cab LB 4WD Used Cars in Oswego, NY 13126

Great Deal
$4,188 BELOW
CarGurus IMV of $34,073

Price: $29,885

Mileage: 17,677

Location: Oswego, NY 13126

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2018 Toyota Tacoma TRD Sport Double Cab LB 4WD for sale - $29,885, 17,677 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2019_toyota_tacoma-pic-5976677891572790823-152x114.jpeg

2019 Toyota Tacoma Limited Double Cab 4WD Used Cars in Oswego, NY 13126

Great Deal
$3,226 BELOW
CarGurus IMV of $36,771

Price: $33,545

Mileage: 7,634

Location: Oswego, NY 13126

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2019 Toyota Tacoma Limited Double Cab 4WD for sale - $33,545, 7,634 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2017_chevrolet_silverado_1500-pic-4276195079280351136-152x114.jpeg

2017 Chevrolet Silverado 1500 Used Cars in Oswego, NY 13126

Great Deal
$5,877 BELOW
CarGurus IMV of $25,462

Price: $19,585

Mileage: 31,548

Location: Oswego, NY 13126

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2017 Chevrolet Silverado 1500 for sale - $19,585, 31,548 miles with Backup Camera, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2018_chevrolet_traverse-pic-6390567522501123109-152x114.jpeg

2018 Chevrolet Traverse Premier AWD Used Cars in Oswego, NY 13126

Great Deal
$3,071 BELOW
CarGurus IMV of $34,756

Price: $31,685

Mileage: 42,585

Location: Oswego, NY 13126

Average time on market: 35 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Black Currant Metallic Description: Used 2018 Chevrolet Traverse Premier AWD for sale - $31,685, 42,585 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2016_gmc_acadia-pic-518694272521892494-152x114.jpeg

2016 GMC Acadia SLT-1 AWD Used Cars in Oswego, NY 13126

Great Deal
$2,602 BELOW
CarGurus IMV of $27,147

Price: $24,545

Mileage: 35,137

Location: Oswego, NY 13126

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Dark Sapphire Blue Metallic Description: Used 2016 GMC Acadia SLT-1 AWD for sale - $24,545, 35,137 miles with Leather Seats, Acoustical Package, Backup Camera, Remote Start, Alloy Wheels, Preferred Package
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2012_infiniti_g37-pic-7312130490085745141-152x114.jpeg

2012 INFINITI G37 x Sedan AWD Used Cars in Oswego, NY 13126

Great Deal
$2,261 BELOW
CarGurus IMV of $13,356

Price: $11,095

Mileage: 81,000

Location: Oswego, NY 13126

Average time on market: 21 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Slate Description: Used 2012 INFINITI G37 x Sedan AWD for sale - $11,095, 81,000 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2015_jeep_grand_cherokee-pic-2312635349686557858-152x114.jpeg

2015 Jeep Grand Cherokee SRT 4WD Used Cars in Oswego, NY 13126

Great Deal
$3,618 BELOW
CarGurus IMV of $40,873

Price: $37,255

Mileage: 54,793

Location: Oswego, NY 13126

Average time on market: 48 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2015 Jeep Grand Cherokee SRT 4WD for sale - $37,255, 54,793 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2016_buick_encore-pic-8415154053947652692-152x114.jpeg

2016 Buick Encore Premium AWD Used Cars in Oswego, NY 13126

Great Deal
$2,462 BELOW
CarGurus IMV of $21,457

Price: $18,995

Mileage: 7,792

Location: Oswego, NY 13126

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: White Pearl Metallic Description: Used 2016 Buick Encore Premium AWD for sale - $18,995, 7,792 miles with Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2015_chevrolet_silverado_1500-pic-6366795647050219303-152x114.jpeg

2015 Chevrolet Silverado 1500 Used Cars in Oswego, NY 13126

Great Deal
$4,646 BELOW
CarGurus IMV of $27,301

Price: $22,655

Mileage: 45,237

Location: Oswego, NY 13126

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tungsten Metallic Description: Used 2015 Chevrolet Silverado 1500 for sale - $22,655, 45,237 miles
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2017_jeep_patriot-pic-1221862792896143388-152x114.jpeg

2017 Jeep Patriot High Altitude 4WD Used Cars in Oswego, NY 13126

Great Deal
$1,755 BELOW
CarGurus IMV of $17,950

Price: $16,195

Mileage: 25,177

Location: Oswego, NY 13126

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: True Blue Description: Used 2017 Jeep Patriot High Altitude 4WD for sale - $16,195, 25,177 miles with Leather Seats, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2016_chevrolet_silverado_2500hd-pic-7032642487398113183-152x114.jpeg

2016 Chevrolet Silverado 2500HD LTZ Crew Cab 4WD Used Cars in Oswego, NY 13126

Great Deal
$3,888 BELOW
CarGurus IMV of $48,673

Price: $44,785

Mileage: 44,086

Location: Oswego, NY 13126

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Metallic Description: Used 2016 Chevrolet Silverado 2500HD LTZ Crew Cab 4WD for sale - $44,785, 44,086 miles with Leather Seats, Standard Suspension Package, Navigation System, Suspension Package, Preferred Package, Z 71 Package, Chrome Wheels, Backup Camera, Z71 Package
https://static.cargurus.com/images/forsale/2019/08/08/20/40/2014_chevrolet_silverado_1500-pic-1361993790268615034-152x114.jpeg

2014 Chevrolet Silverado 1500 LTZ Crew Cab 4WD Used Cars in Oswego, NY 13126

Great Deal
$2,763 BELOW
CarGurus IMV of $28,158

Price: $25,395

Mileage: 78,000

Location: Oswego, NY 13126

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2014 Chevrolet Silverado 1500 LTZ Crew Cab 4WD for sale - $25,395, 78,000 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2012_chevrolet_silverado_1500-pic-6853031938505291988-152x114.jpeg

2012 Chevrolet Silverado 1500 LT 4WD Used Cars in Oswego, NY 13126

Great Deal
$2,200 BELOW
CarGurus IMV of $18,675

Price: $16,475

Mileage: 61,000

Location: Oswego, NY 13126

Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Summit White Description: Used 2012 Chevrolet Silverado 1500 LT 4WD for sale - $16,475, 61,000 miles with Steel Wheels, Suspension Package, LT Package
https://static.cargurus.com/images/forsale/2019/10/16/15/55/2016_jeep_compass-pic-1298767456457762600-152x114.jpeg

2016 Jeep Compass High Altitude Edition 4WD Used Cars in Oswego, NY 13126

Great Deal
$1,601 BELOW
CarGurus IMV of $14,926

Price: $13,325

Mileage: 53,121

Location: Oswego, NY 13126

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Jeep Compass High Altitude Edition 4WD for sale - $13,325, 53,121 miles with Sunroof/Moonroof, Aluminum Wheels, Quick Order Package
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 2, 2019
Bdr06
Salesman was nice to talk to and not pushy like some other dealers
Response from current dealership:
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sep 24, 2019
Good
Response from current dealership:
Hi, thank you for your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sep 13, 2019
mojomorris
We bought the vehicle and would recommend Burritt Motors.
Response from current dealership:
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sep 13, 2019
GuruY43JY
Drove over an hour after they told me to come take a test drive and after waiting for long time they came out and said it was already sold..don't buy here..no stars from me..very unprofessional
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Experience Manager, Brian Joyce, at (315) 312-0526 to discuss your concerns, as your satisfaction is of utmost importance to us.
Aug 2, 2019
dmk7676
I have been contacted several times by different sales people and don't like getting bounced around. I only need one sales person to work with and if and when they find what I want then do I want to be contacted. I don't think this is such a hard request!
Response from current dealership:
Hello, customer service is one of our top priorities so we are disappointed to hear you did not receive the quality experience you deserve. Please contact our Customer Experience Manager, Brian Joyce, at (315) 312-0526 if you're willing to provide a few more details about this so we can use your feedback to improve. Thank you, and take care.
Jul 19, 2019
Fast and easy
Response from current dealership:
We are pleased that our team was able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 16, 2019
I would buy from here again and tell a friend to buy from here as well !! Al is the guy to see when you do go here he did everything for me and Randy in finance got me the price I needed make sure you also go thru Randy!
0 people found this review helpful.
Response from current dealership:
Hello, we regret to hear that you are disappointed with your experience at Burritt Motors. When you have an opportunity, please contact our Customer Experience Manager, Brian Joyce, at (315) 312-0526 so we can address your concerns. Thank you, and take care.
May 31, 2019
I took the day off of work and drove an hour and a half one way to look at it. When I got there, Burritt had raised the price of the vehicle by $888 while I was on the road. Get that, a vehicle sitting on the lot for 63 days and the price went up? For the vehicle I was going to trade in, I had an online quote from Burritt. They must have thought I was bringing them a vehicle from Arizona. While my ten year old vehicle isn't perfect, if you placed it next to 10 others of the same year, mileage, etc., it would be better than 9 of them. My "72 hour offer" was cut in half before anyone even went outside to look at it. The net price went from $16,985 to their best offer of $20,500. I wouldn't have wasted a vacation day or the gas to come look it if I knew this was going to be the outcome. I see a representative replying to the comments on here...don't believe that they care. I shared this story with their internet person who immediately stopped communicating with me.
Response from current dealership:
Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to our Customer Experience Manager, Brian Joyce, at (315) 312-0526 when you have a chance. Thank you, and we look forward to hearing from you.
May 26, 2019
I had a great experience with this dealership and the sales staff. I did purchase the truck
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and congratulations on your new truck!
May 21, 2019
Kelly Austin responded rather quickly and offer his assistance to me even though I am out of state Texas, awesome thanks Mr. Austin
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
May 9, 2019
Very professional and friendly staff. I have no complaints
Response from current dealership:
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
May 6, 2019
Horrible customer service, wasn’t able to find this Jeep when i got there to look at it. Found it across the street in maintenance. Salesman wasn’t sure if they sold it before i got there. Came back and said it wasnt sold. Whole back bumper was scratched and tons of water flew out of the muffler when started. Salesman told me “ i wouldn’t find a used car with out some damage” after he tried to sell me a 2015 Jeep that had a hole in the bumper.
0 people found this review helpful.
Response from current dealership:
Hello, it is discouraging to hear of your experience at our dealership. We would appreciate the opportunity to address the concerns you brought up and work with you to resolve this situation. Please reach out to our Customer Experience Manager, Brian Joyce, at (315) 312-0526 and we will do our best to turn your experience around. We hope to hear from you soon.
May 2, 2019
GramD222
Contacted me right away. Answered all my questions and was able to make a good deal on the car.
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Apr 29, 2019
GuruYK353
They were in contact and have been talking to them .
Response from current dealership:
Hello, thank you for taking the time to share you experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Apr 8, 2019
Other than the fact they have two locations and I went to the wrong one first looking for the truck.I did purchase the truck and I'm happy I went. Its an hour and a half drive from my home hence the reason I was concerned over locating the truck.
Response from current dealership:
Hello, congratulations on your new truck! We sincerely value your business and look forward to your next visit. We hope to see you again soon!
Mar 13, 2019
reached out to me right away and was able to answer all my questions.
Response from current dealership:
We really appreciate your positive review! It's good to know that you felt well taken care of. Come see us soon!
Mar 11, 2019
very good but had sold auto
Response from current dealership:
We appreciate the positive rating! Let us know if there's anything else we can do for you. See you next time!
Mar 8, 2019
Very knowledgeable staff that provided as much help and information as needed!!
Response from current dealership:
We're glad to hear you found our staff was knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mar 2, 2019
GuruCWYPY
Al was very helpful,he stayed late to accommodate my schedule. Got a great vehicle and great service.
Response from current dealership:
Thanks for highlighting our staff who were able to create a pleasant experience for you. Our team works together with your budget to get you the best deal. We hope to see you soon!
Feb 14, 2019
Anita was great. Came to an agreement quickly and she made everything happen. Car was in perfect shape when delivered. Easiest car buying experience I have had in 25 years of buying cars and it was a great deal!
Response from current dealership:
We are glad to hear that your service was completed quickly and to your satisfaction. We value your time. Hope to see you soon!
Feb 6, 2019
Polite, and really good followup.
Response from current dealership:
Thank you for your review! We're glad to know that your experience was satisfying. Have a wonderful day!
Feb 6, 2019
Carl Mahar
5
Nice dealership nice people
Response from current dealership:
Thank you for the positive rating and review! We hope to be of service to you again in the future. Best wishes!
Feb 2, 2019
GuruB79T6
A very kind and helpful dealership. We will be touching base again as we had to wait due to steady bad winter weather where I live, but the dealership was incredibly kind and understanding.
Response from current dealership:
Hi, we are so pleased you enjoyed your visit to Burritt Motors! We can't wait to see you again, have a great day.
Jan 25, 2019
Still working on a few things. Everyone has been helpful and friendly and questions have been answered as they have been asked. More to come ,maybe,hopefully
Response from current dealership:
Thank you for the positive rating and review! We hope to be of service to you again in the future. Best wishes!
Jan 22, 2019
Fast response.
Response from current dealership:
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Jan 4, 2019
I drove an hour to get to this dealer ship to purchase a car at the price listed on your website. When I got there, they said that price was listed by a third party and they wanted $6,000 more that the price listed on CarGurus. I will never go there again.
2 people found this review helpful.
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Customer Experience Manager, Brian Joyce, at (315) 312-0526 to discuss your concerns, as your satisfaction is of utmost importance to us.
Dec 29, 2018
Responded quickly, haven’t made any decision yet
Response from current dealership:
Hi, thank you so much for your high rating. We hope to see you soon!
Nov 14, 2018
GuruT7JGG
Great communication
Oct 19, 2018
Adkgirl1228
Very courteous
Sep 28, 2018
Super fast and friendly deal, I went in at 6 on a Wednesday night, deal was made by 7 that night, they gave a good price for my trade in and I was back at 9am Friday morning to pick up the truck. Jack Cooley is a great salesman and Jesse was very reasonable as a manager. It was well worth the hour and a half drive.
Response from current dealership:
Hi there, thank you for taking the time to leave a review for us at Burritt Motors. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sep 5, 2018
Great customer service at a great price
Aug 26, 2018
Overall I had a good a experience my husband and I purchased the vehicle. I would recommend Burritt to my family and friends. Thank you guys
Response from current dealership:
We're pleased to know we have been able to exceed your expectations and really help you out!  Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Aug 5, 2018
GuruWZFGQ
Very nice experience but not the car im looking for
Jul 4, 2018
GuruZSR8D
good
Response from current dealership:
Hi, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Burritt Motors
Jun 29, 2018
GuruTX4BW
The best will be doing business with this team.
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Burritt Motors and we hope to see you again.
Jun 18, 2018
Vincent helped me out. Nice fast but knowledgeable experience
Response from current dealership:
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jun 11, 2018
Went to dealership for test drive. Liked vehicle wanted to buy it but they would not honor their internet price listed in CarGurus ad. Appears this price was only a come on to get people in the door where they could try to talk them into paying far more than advertised price. I understand that tax etc. would be on top of internet price so that was not the problem.
1 people found this review helpful.
Response from current dealership:
We regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to our Customer Experience Manager, Brian Joyce, at (315) 312-0526 at your earliest convenience to discuss how we can turn your experience into a positive one.
Jun 11, 2018
Overall a good dealer
Response from current dealership:
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Apr 29, 2018
GuruDBSSF
Excellent customer service. Follows up well and would confirm ailments by email and phone. Knowledgeable sales people who work with you to make the best purchase possible. Highly recommend Jack Cooley and Burritt Motors.
Response from current dealership:
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit. Until then, take care!
Apr 8, 2018
Very responsive.
Mar 30, 2018
Great response time, and really nice people. Set up the appointment quick!
0 people found this review helpful.
Mar 20, 2018
wil vandewiel
very responsive
Mar 15, 2018
Quick response. Seemed like a good dealer.
Mar 10, 2018
Amazing service, sales associate Vincent was very professional! By far my best truck buying experience !!
Mar 2, 2018
Waaaayyyy to many emails, holy crap! Made me not want to deal with them
Jan 28, 2018
Guru5L5HS
They emailed back right away (Gino) and Dustin helped me when I showed up unannounced to look at the car, was great to work with, followed up, my husband just decided on another dream car.
1 people found this review helpful.
Jan 26, 2018
Amazing Cheryl didn't even act like typical car sales person she was so sweet tried to keep us in our budget and not sneak more money into our loan.Is only buy from her agian.
1 people found this review helpful.
Jan 24, 2018
great place to deal with.
Jan 20, 2018
Guru5185L
They are very helpful and willing to go above and beyond to help me find the right car.
Nov 28, 2017
They got back to me, just didn't work out. The car was sold before I could get there to see it.
0 people found this review helpful.
Read 97 old reviews
Oct 10, 2017
I was able to work out a deal for the car. They were easy to work with and respectful of my time. Would definitely recommend this dealership.
3 people found this review helpful.
Sep 13, 2017
Probably the best car buy experience I've had.
1 people found this review helpful.
Sep 6, 2017
Gene534574
Person who contacted me seemed disinterested in internet sales. I would have driven the three hrs to buy this truck if I had gotten some timely communication. Sales person seemed distracted,couldnt come up with recent photos. I wanted to take advantage of now expired incentives,didnt happen. Another bait and switch advertising promo I guess. Too bad.
5 people found this review helpful.
Aug 7, 2017
219CJ
My overall experience with Burritt Motors was EXCEPTIONAL. Unfortunately, the vehicle did not have all the features I needed so I was not able to purchase. The sales staff was VERY accommodating. I will DEFINITELY contact them for my next purchase.
Jul 27, 2017
The dealer was good showed us the truck and let us take it for a drive It was a good the Truck was just what I was looking for but know we have to come up with a down payment they did what they can do Randy did a great job showing us the truck and letting us take it for a test drive the workers work hard to get in you the vehicle or a vehicle with the van I got from there 2 years ago, run great and still does there vehicle are great and clean after 2 years I found out the a dealer messed up on the paper but it happens that one person. but we are looking to get other vehicle from them
May 30, 2017
Was in and out the same day. Paperwork was handled well.
May 24, 2017
Went and test drive truck had some issue. They said they would put it in shop next day and get ahold of me to let me know if it was good to go. No responce the next day from anybody at burritts on truck if it was good to go. The next morning got a message that they sold it that morning. Will never go back there to bye a vehicle again or send anybody there. They suck at sales but can fix them.
3 people found this review helpful.
May 12, 2017
Guru228V
even though I did not buy the car from them they still were very gracious and friendly with me and thanked me for stopping in.
0 people found this review helpful.
Apr 14, 2017
GuruT1SL
Gave $100 to Juan which I was told was refundable by check only . Tried calling and emailing for a refund with no response.
2 people found this review helpful.
Mar 31, 2017
sales rep knowledgeable and helpfull tried to work with us yet gm very rude extremely arrogant
3 people found this review helpful.
Response from current dealership:
We are sorry you feel this way, No information came through for me to follow up with the manager in question. Can you provide your name or e-mail so a follow up can be done?
Jan 12, 2017
Very helpful, but not pushy,emailed or called to answer my questions,very good place to buy a vehicle!
1 people found this review helpful.
Jan 11, 2017
Good
Jan 4, 2017
Friendly and accommodating even though I did not purchase vehicle
Oct 31, 2016
They responded and supplied the report I asked for. That was very helpful. A sales rep and a manager both emailed.
Oct 16, 2016
Very friendly salesman.
Oct 10, 2016
Great so far very patient and professional
Oct 7, 2016
U_S_Otriad
Brian Joyce is the man! Shop at this dealer, with Brian, with confidence! He went out of his way to provide me information and photos that wasn't otherwise available to me.
Sep 11, 2016
Very helpful crew here.
Sep 3, 2016
Brian was a great help, answering our questions and taking care of all the details. We purchased the car and there was absolutely no pressure or hard sell. Thanks!
Jul 26, 2016
Was not able to get me a Ford factory window sticker for this vehicle due to being a Chevy dealer. Got back to me in a timely fashion.
Jul 19, 2016
Anita was very professional and helpful. Wonderful car buying experience overall. Excellent dealership.
Jun 26, 2016
great experience
Jun 14, 2016
This was a 400 mile away purchase and Anita Balducci was probably the best salesperson I have dealt with in the 20 or so cars I have purchasedr. She went above and beyond to make the deal as easy as possible.
Jun 10, 2016
Excellent contact. Dave Smith very concerned about our drive to the dealership on a Saturday when they would be closed. He called me twice to make sure we wouldn't be disappointed. Good communication by email as well. Didn't end up going to see this car as it didn't have the options we desired.
May 5, 2016
Salesman was very polite and helpful.
May 2, 2016
this dealer likes to give you the run around..example our website is down and we cant give you any information on the car....i got that excuse two or three tim and the price might go up depending on what we have to do to fix it......and one of our own workers are interested in this car...three other people are interested in this car..and lastly we sold the car to another person as is...when we took it in on a trade in we didnt look it over very good and the car had several issues that needed fixing....it was a run around..
1 people found this review helpful.
Apr 27, 2016
Very good response
Apr 27, 2016
Dealership failed to get ahold of me for two days after emailing them which led to me missing out on purchase of vehicle. Don't waste your time.
1 people found this review helpful.
Response from current dealership:
Chris, I am sorry that you missed out on the vehicle. Sometimes we do make mistakes and miss a lead that comes in, but we do try and get back to everyone as soon as we can. Is there another vehicle we can help you with?
Mar 25, 2016
Purchased a Vehicle from this dealer. Ask for Dave Smith. Awesome Salesman extremely helpful and personable.
Mar 19, 2016
J_S_C
Wife and I arrived and salesman was late because he was looking for the vehicle we had requested to see. Vehicle was dirty inside and out. Salesman apologized but it was not sincere... During the sales pitch he directed all of his attention to me(husband) and did not direct any conversation / information to my wife.. She was not happy.. Low balled my trade and tried to justify it, I ended up leaving and I received 3000.00 more at the dealership I purchased my new / used Tahoe at... Felt bad but Burritt did not seem like they wanted to make a deal or even try from the out set...
Feb 26, 2016
I bought the truck from Burritt Motors. It was a great experience and thus far I love the truck and will be taking it back soon for the undercoating procedure. Randy Farnsworth was the perfect salesman, informative and easy to deal with.
Feb 26, 2016
I emailed them simply asking for a price on a truck as it was not listed on CarGurus or the dealer's website. I got 3 emails from the salesman who "wanted to work with me" and NONE of them included the price of the truck! Finally got it on the 4th email. I will probably stay away.
Feb 16, 2016
Said they would deal, but wanted to sell me at the advertised price. Wasted a whole Saturday afternoon.
Feb 7, 2016
Very friendly and no pressure.
Feb 3, 2016
Does not have this car but leaves it listed with you.
Feb 1, 2016
Courteous, patient and professional. No pressure and a pleasure to deal with.
Jan 25, 2016
i called him for a 2006 chevy 1500 with 62656 miles on it for $9985. he said he didnt have but they had more coming in tom. Then he tried selling me a different 2006 chevy 1500 with 62659 miles for $13050. He Lied. They were the same truck he just up it 3000 when i said i was interested. their should be laws against dealers like this
Jan 21, 2016
Great cars & customer service.
0 people found this review helpful.
Jan 1, 2016
Dealet contacted me and was very informative.
Dec 25, 2015
Satisfied
Dec 17, 2015
They didn't list that the vehicle's previous owner was a smoker and tried to give me way less for my trade in than it was worth. Not worth driving an hour each way!
Dec 10, 2015
Great experience with Rich Gillen. He was very easy to work with
Dec 6, 2015
I tried to call this dealer and he never called me back he always emailed me.
Nov 24, 2015
The Kia's radio did not work. The car was not detailed well enough for delivery, hopefully it will be before new owner drives it off the lot. Trade-in amount for my car was lower than expected.
Aug 21, 2015
Excrllent experience. Don't expect the Internet chat to communicate with the staff. Andrew was exceptionally helpful even though he was never notified I was coming from 75 miles away. They helped deliver the car and did a great job tuning it up before doing so. Experience was 100% different than any of the other car dealers I went to.
Aug 18, 2015
Dealer did reach out to me several times. Never answered or provided any information on the car that was posted. Consistently asked me what i was looking for and what my needs were. I asked a few times for specifics on the car posted, confirmed it was there, but never received a single response specific to it. Was very poor experience.
Aug 16, 2015
Complete waste of time Sales people do not know whether vehicles are coming or going.Can not recommend this dealership
Jul 15, 2015
Sales and finance was honest. Bought car. Great staff.
Jul 1, 2015
Amazing first time buying experience. Got the best deal on my vehicle at this dealership out of 4 months searching 20+ vehicles. Staff was excellent and not pushy, had my vehicle the next morning after my first visit at 6pm the day prior, absolutely no hidden fees, and they have good follow through. Absolutely going to do business with them in the future.
Jun 10, 2015
Great!!!
May 15, 2015
I thought it was 4wd
May 14, 2015
Very Good
Apr 26, 2015
Got back to me fast just added dealer was too far to travel, kept in touch free of what time
Apr 24, 2015
Very friendly staff and great follow through on answering all issues
Apr 7, 2015
I had questions about the vehicle and they took quite a while to get back to me. I had to send 3 emails. Also their reply to my questions via email were lazy and undetailed. Either they didnt know their inventory or were too inconvenienced by emailed questions from a potential buyer who wasn't on the phone or on their lot that they put minimal effort into the response to my questions. YOU SUPPOSED TO SELL ME THE CAR.
Mar 1, 2015
Good people, and even better deals! Definitely a good place to get a vehicle
Feb 21, 2015
Dealership ,response was quick, vehicle was sold before I could get there.
Feb 17, 2015
Sale associate, Andrew Halsey is the best. He is friendly, helpful, responsive and trustworthy. The 2010 Nissan 370Z was as advertised. Andrew and the Burritt Motors Dealership make online car shopping funs and worthwhile. I purchased the 370Z from Burritt Motors so thank you.
Oct 30, 2014
Best service I've ever had. Absolutly love new mew vehicle
Oct 29, 2014
Responded Quickly
Oct 19, 2014
They were OK. They did not want to divulge price of extended warranty. They would not bargain.
Sep 4, 2014
dealer did call me and was very helpful.
Aug 28, 2014
tstarksu
Misleading price quotes on vehicle. I drove over an hour based on a search quoted as $245 for car payment. Once I got there I was quoted $280. The sales manger said it's only a $1 extra a day! I did have a trade-in that we couldn't make happen, but I would have bought the car despite the trade in if they didn't jack up the price once I got there. Very disappointed with sales team. Especially since I drove an hour with 2 children to buy a vehicle that is quoted as having a payment of $245.
Aug 15, 2014
Very good experience. It was a 40 mile drive but worth it. Salesman and dealer worked with me to make a satisfactory deal. They have a very 1st class cutover waiting area also......
Jul 28, 2014
Car had more mileage than advertised, in very bad shape when shown to me ( floors were covered in grass and dirt), and offered less for my trade in than any other dealership I went to.
Jun 29, 2014
I have never had a better experience buying a vehicle.. A+
Jun 11, 2014
Loved the non-pushy, no pressure salesman. Perfect for us.
May 27, 2014
This rating is for their speediness in responding to me and my questions, as well as their willingness to find the right vehicle for me.
May 15, 2014
followed up and responded via email within a couple of hours.
May 11, 2014
very accommodating and always seems willing to go above and beyond.
Apr 20, 2014
flipsr
The classic BAIT & SWITCH. I called the dealership at mid morning and set up an appt to see the 2010 HHR they had advertised in The Car Gurus for that mid afternoon. When I got there I talked to the saleman about the car and he said it was still available so let me bring it around to the front.for a test drive. 25-30 minutes later he came out to where I was waiting and said that they couldn't sell me the car because of a GM National recall on that car. That NO DEALER could sell any HHR's because of this recall.. After 4+ hours plus cost to drive to Oswego, they didn't know this when I called to set up an appt that morning?? And they stuck to their guns about the recall. I left there knowing that they can't sell me a car over the phone, so they say yeah, come on out, test drive this car. I left feeling used and had. It's this kind of practice that gives all dealers a BAD name. When I got home I received an E-Mail from a salesperson at 4:45pm just 1 hour after I left RM Burritt Motors that the HHR I went to see was sold, but if there was anything that he could do I was just let him know.
Apr 15, 2014
Dealership very clean and had great coffee. Only problems were that they were hard to get a hold of at times and told me everything was ready when i went out but they had not received my insurance cards and the finance guy was gone for an hour and i hadnt received a loan until he came back and sat down with me. I also have a few issues with the car already
Mar 26, 2014
Dealer has been excellent. I do owe them an email. Ed
Mar 14, 2014
very straight forward to deal with
Jan 31, 2014
rollerpop
May I rate Burritt at less than 1 star? Less than O. LOL That is what I got. I spent 4 hours on the road and the gas that it took to make those trips, not to mention the time I spent researching vehicles offered by this less than reputable dealership. Several months ago, I saw a vehicle at Burritt that interested. I made the hour long one way trip to Oswego to take a look. I entered the showroom and stood there. I did not see any other customers lingering around but did see many Burritt employees milling about. I asked to speak with someone about a car and it seemed difficult to find a salesperson interested in making a sale. When a salesperson was identified, he seemed rather disinterested but would do me the favor of talking with me. He had the personality of a dead fish but managed to converse me on a basic level. When he found the car online that I wanted to see, I asked the rhetorical question, "This car is pre-owned certified, right?". I knew it was because the ad claimed so and the vehicle in the lot had a sign in the window stating "This vehicle is GM pre- owned certified". I wanted to be sure, just the same. The salesperson responded. "No, it is certifiable". I asked him what that means. He said that, if I paid and extra two thousand plus dollars, it could be "certified". I told him that is deemed certified in their ad. He reiterated that it is "certifiable". At that point, I left the dealership. Sometime later, I received a call from the Burritt internet specialist. I told him that I was not interested in doing business with Burritt and recounted my story. He said the vehicle is GM certified and it is not necessary to pay any additional monies for the certification. About a week later, the specialist called me back and said that the salesperson was wrong and his mistake had been covered at a sales meeting. He asked me if I was still interested in doing business with them and I thanked him and told him that I was not interested currently but might change my mind in the future. Recently, I saw another vehicle offered by Burritt that peaked my interest. I expressed my interest in an on line inquiry form. The same specialist contacted me. I reminded him of my previous challenge with Burritt but said that I would be willing to give them another chance. We made an appointment and he told me he'd call me should the car be sold before that time. I showed up about ten minutes before the appointment and waited until the internet specialist was located. We sat in his office as he looked up the vehicle. He stood up and told me that he would bring the vehicle around. He returned with the keys but told me that his paperwork indicated that the vehicle had been sold but he needed to verify that it truly was no longer available. After finding and speaking with the person who allegedly sold the car, he came back and advised me that yes, it had been sold. He said it was still listed on the web and he did not see an inspection sticker on the vehicle so he assumed it was still for sale. He turned to his computer monitor and said. "We do have this vehicle for sale...". I told him that his dealership was now 0 for 2. He said that it wasn't his fault. I told him that it certainly was not my fault and that it did not matter to me who was at fault among the Burritt, they are all one entity to me. I stood up and thanked him as I walked out. He continued to chatter as I left. Yesterday, I submitted an inquiry about a vehicle through cargurus.com. Cargurus does not reveal the name of the dealership in their car listings. When I received a dealer response, it came from a salesperson at Burritt Motors, of all places! I reiterated to the salesperson my interest in the vehicle (which he already knew as he responded to my inquiry). Suddenly there was some confusion over what vehicle I was interested in. I reminded the salesperson of the vehicle and the price. He came back with another vehicle at a similar price. This one was not worth as much. I went back to cargurus.com and found that, TODAY, Burritt raised the price of the vehicle I inquired about TODAY by $2000.00. It is funny that, following my previous issues with Burritt, the sales manager admitted that his business is incompetent but that they do not enage in BAIT AND SWITCH. Hmmm...WARNING!!! I strongly caution anyone thinking about doing business with Burritt, especially if you have to travel to get there. I can't imagine what kind of service is received by those who actually make a purchase at Burritt.
Jan 21, 2014
Totally excellent
Jan 10, 2014
Great
Jan 2, 2014
Dealer does not want to deal because I have a Branded title
Dec 16, 2013
Easy to work with.
Nov 13, 2013
Very happy so far with this dealership. Andrew Halsey was prompt, friendly and thorough. Burritt seems to specialize in trucks, which is what we were looking for.
Oct 16, 2013
Awesome! Gave me exactly what I wanted!
Sep 8, 2013
Very reasonable in price... Everyone is very friendly! I would def do business with them again.
Sep 4, 2013
Dealer was very fast to respond to my emails before and after the sale. pick up of my purchased vehicle was wonderful . overall my experience was great and I would recommend this dealer. The doll up of my truck was sub par at best. small things were overlooked and it was obvious that it was rushed through to get it out the door. there were running lights missing and wipers that did not work ,they gave me free onstar for three months , but the buttons on the mirror don't work. some overlooked items were inspection failing items , but they stickered it anyway. I expected more from a dealership shop and doll up shop for the 18k I spent.
Aug 23, 2013
He was very informative.
Jul 12, 2013
Good company
Jul 5, 2013
Burritt was very responsive, showed me the car we were intereste din, fixed what was needed to be fixed and even got us a very good financing rate; very pleased.
May 8, 2013
Excellent Customer Service! Great options,we are happy and will recommend!
Apr 9, 2013
they were vary helpful
Mar 18, 2013
Dealership was great as was the sales rep. No high pressure sales and more than willing to fix problems with vehicle and have it ready asap.
Mar 3, 2013
always kept in touch just decided to stay with chevy
Dec 28, 2012
Great dealer, Great people, Great service
Dec 26, 2012
I would certainly do business with them again, Anita Balducci was very helpful
Dec 21, 2012
I got a great deal on my 2010 Toyota Corolla LE. When I declined the extended warranty based on negative past experience, Rob asked me look at it from a different perspective, but was not pushy about the sale. My only disappointment was that I specifically asked if the car had been in an accident--something I wanted to know before driving one hour to take the car for a test drive--Jim couldn't tell me at the moment, but promised to call me back if it had. He didn't call back and I learned the car had been in an accident after I arrived at the dealership. After I took the car to a local garage and learned that there was no structural damage resulting from the accident, I was comfortable to go ahead with the purchase.
Oct 2, 2012
Good dealer and fair prices
Jul 14, 2012
I drove all the way down there,and the salesman I was going to talk to,who I had been in contact with,was not even there. Then they let me talk to some one else,and he said that they would have to find a buyer for my car,a 1978 450SL Mercedes Benz,and offered me $5000 for it. What a joke. I told him that I had over $16,000 into it. They should have told me this on the phone,and it would have saved me driving over 150 miles,and a whole day shot,for nothing..
Jun 7, 2012
SFLEOUS
Great follow up in a detailed and timely fashion. Not typical of most car sales people!
May 4, 2012
I inquired about a car they had available but ended up buying somewhere else. They were professional at all times and quickly followed up on all questions. They went out of their way to accommodate my wishes.

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