Rohrich Mazda

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2690 West Liberty Avenue
Pittsburgh, PA 15216

Sales: (412) 203-5538

Service: (412) 203-5538

All reviewers have been verified to have contacted this dealer – Learn More
Jul 3, 2017
hmofrad
They sold the car, but they haven't remove the listing.
0 of 2 people found this review helpful.
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Response from Rohrich Mazda:

We are sorry about the delay in the removal of the listing.  When a vehicle is sold there is always a 24-72 hour delay before it drops off the internet, this is beyond our control.  Because you are upset that you missed out on a great deal on a vehicle, a score of one is not acceptable.
If we could have removed this sooner we would have.
Mar 13, 2017
I was contacted quickly. I talked to Jay on their sales team. He made me a video of the car that walked through it completely for me since it was a new car to the lot. That was awesome of him to do that for me within 24 hours! We texted back and forth some questions since I live about an hour away. This made us confident that the trip up to test drive was worth it. We talked about other vehicle options within our price range and the history of those cars as well to consider. We felt no pressure to buy the or to pick one car over another. There was no pressure to buy a bunch of dealer options either. Very friendly and very nice. Jay and the rest of the crew were great to work with and made our car buying experience a good one.
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Feb 26, 2017
Envision_653
Jay Obertance was amazing and continues to go above and beyond for us! I would recommend Rohrich and Jay Obertance to anyone! I saw another customer said he was fantastic and it is true! We purchased the 2014 Mazda CX-9 Grand Touring AWD from Rohrich and Jay is our salesman, he made a video of the vehicle and sent it to us due to the distance and to respect our time, there was absolutely no pressure and we were able to negotiate terms and warranties since we had some concern with the mileage since it was higher than we were looking for. Also thru this adventure, there was another vehicle we considered and instead of trying to make the sale, Jay was true to the value of their car and also wanted us to do what was best for us! All in all an AMAZING experience, a beautiful vehicle we are truely happy with and confident in our purchase!
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Oct 27, 2016
Jay Obertance is THE BEST!!!
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Oct 7, 2016
Jay, the internet sales manager, was awesome. He went above and beyond my expectations. i hope the vehicle is still available next month. If vehicle is still available hope he resends the video as I live three hours away. Thanks Jay.
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Sep 10, 2016
While they responded there was an issue with simply sending pictures that felt weird. I don't know if they were trying to get me in to make a sale but the experience was not one I was happy with.
0 of 1 people found this review helpful.
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Response from Rohrich Mazda:

Sorry for your feeling displeased.  The vehicle in question was NEVER offered for retail sale.  This vehicle failed our certified inspection thus we sold it at auction.  We have very specific standards for any pre-owned vehicle that we offer for sale.  If a car does not meet these standards we will NOT sell it to the public.  This is the case with this car, which is why you did not feel we were helping you.  My apologies for our team not being clearer in our explanation.
Aug 22, 2016
Very helpful with my inquiry. Quick response.
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Aug 1, 2016
Very helpful
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May 10, 2016
Very satisfied with service.
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Mar 26, 2016
Love my new mazda rx8!*
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Feb 8, 2016
Hazember
Dealer replied promptly
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Jan 21, 2016
Responded after a call next day; the listed car had defaulted to manual transmission while it was an automatic - I had reached out because I thought it was manual transmission; in any case Jay from sales did a great job.
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Nov 30, 2015
Called the next day.. Never pressured to buy from them.
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Nov 20, 2015
Everyone was friendly and got a great deal!
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Nov 14, 2015
I had a quick response back from the dealer when I emailed my interest in a ford focus from Doug. I went the next day to look at the car and Jake was very helpful and took great care of me. I ended up buying the car and got a great deal. Would defiantly recommend this dealership.
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Sep 10, 2015
Very helpful, quick response and they offered alternatives at good prices
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Aug 27, 2015
I contacted them by email and let them know when I would be at their shop with a time and asked if they could have the vehicle in the garage as it was to rain and I use a wheelchair to get around. My wife and I arrived the Jeep was no where to be found, I was given a inexperienced salesman who tried to locate the vehicle, keys and eventually the manager who he wanted to introduce us to. We wanted to make sure the Jeep would be accessible to me as I use a wheelchair so it was important that I transfer from the level of the vehicle. Where I ended up transferring from was a raised curb. When a customer request something out of the ordinary it would be nice if the dealer would accommodate them. I ultimately did not purchase from Rohrich but another used car dealer the same day. I was disappointed with my experience here.
0 of 1 people found this review helpful.
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Response from Rohrich Mazda:

Sorry about hre confusion, parking on W Liberty Ave is always a nightmare, we will try to do better in the future
Read 5 old reviews
Jun 1, 2015
Great purchasing experience. Incredibly fair and very smooth transaction. Talk to Dale in sales!
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Sep 19, 2014
I bought this car. Thanks
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Feb 8, 2014
Rohrich responded by email and phone call.
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Sep 1, 2013
Dale great guy
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Jun 16, 2013
Sean was very informative on the phone
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