Rivertown Ford

Internet Approved, Blue Oval Certified

1680 Whittlesey Rd
Columbus, GA 31904

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Sales: (706) 810-5326

Service: (706) 641-6888

Today 9:00 AM - 8:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/08/22/02/48/2017_ford_mustang-pic-4376007306003754113-152x114.jpeg

2017 Ford Mustang V6 Coupe RWD Used Cars in Columbus, GA 31904

Great Deal
$2,491 BELOW
CarGurus IMV of $18,486

Price: $15,995

Mileage: 33,659

Location: Columbus, GA 31904

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Lightning Blue Metallic Description: Used 2017 Ford Mustang V6 Coupe RWD for sale - $15,995, 33,659 miles
https://static.cargurus.com/images/forsale/2019/09/13/08/41/2019_jeep_compass-pic-6229588164221784473-152x114.jpeg

2019 Jeep Compass Limited 4WD Used Cars in Columbus, GA 31904

Great Deal
$2,897 BELOW
CarGurus IMV of $23,492

Price: $20,595

Mileage: 18,253

Location: Columbus, GA 31904

Average time on market: 59 days Certified Pre-Owned: No Transmission: Automatic Color: Redline Pearlcoat Description: Used 2019 Jeep Compass Limited 4WD for sale - $20,595, 18,253 miles with Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/08/24/02/53/2017_audi_a4-pic-907643966183685653-152x114.jpeg

2017 Audi A4 2.0T Premium Sedan FWD Used Cars in Columbus, GA 31904

Great Deal
$2,502 BELOW
CarGurus IMV of $21,497

Price: $18,995

Mileage: 36,248

Location: Columbus, GA 31904

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Ibis White Description: Used 2017 Audi A4 2.0T Premium Sedan FWD for sale - $18,995, 36,248 miles with Bluetooth, Leather Seats, Backup Camera, Premium Wheels, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/10/10/03/13/2012_hyundai_accent-pic-7157584068102869990-152x114.jpeg

2012 Hyundai Accent SE 4-Door Hatchback FWD Used Cars in Columbus, GA 31904

Great Deal
$1,866 BELOW
CarGurus IMV of $6,861

Price: $4,995

Mileage: 100,081

Location: Columbus, GA 31904

Average time on market: 12 days Certified Pre-Owned: No Transmission: Automatic Color: Boston Red Description: Used 2012 Hyundai Accent SE 4-Door Hatchback FWD for sale - $4,995, 100,081 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/24/02/53/2018_dodge_challenger-pic-2825612236696280975-152x114.jpeg

2018 Dodge Challenger SXT RWD Used Cars in Columbus, GA 31904

Great Deal
$2,704 BELOW
CarGurus IMV of $23,204

Price: $20,500

Mileage: 10,880

Location: Columbus, GA 31904

Average time on market: 47 days Certified Pre-Owned: No Transmission: Automatic Color: Maximum Steel Metallic Clearcoat Description: Used 2018 Dodge Challenger SXT RWD for sale - $20,500, 10,880 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/09/16/07/57/2004_ford_explorer_sport_trac-pic-6438882646705473520-152x114.jpeg

2004 Ford Explorer Sport Trac XLT Crew Cab Used Cars in Columbus, GA 31904

Great Deal
$1,685 BELOW
CarGurus IMV of $6,680

Price: $4,995

Mileage: 133,610

Location: Columbus, GA 31904

Certified Pre-Owned: No Transmission: Automatic Color: Dark Pearl Blue Metallic Description: Used 2004 Ford Explorer Sport Trac XLT Crew Cab for sale - $4,995, 133,610 miles
https://static.cargurus.com/images/forsale/2019/08/29/14/41/2018_ford_edge-pic-7139481520528048805-152x114.jpeg

2018 Ford Edge Titanium Used Cars in Columbus, GA 31904

Great Deal
$2,284 BELOW
CarGurus IMV of $23,279

Price: $20,995

Mileage: 33,510

Location: Columbus, GA 31904

Average time on market: 48 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Metallic Description: Used 2018 Ford Edge Titanium for sale - $20,995, 33,510 miles with Bluetooth, Leather Seats, Backup Camera, Power Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/10/02/46/2018_chevrolet_camaro-pic-7410902531432794554-152x114.jpeg

2018 Chevrolet Camaro 2LT Coupe RWD Used Cars in Columbus, GA 31904

Good Deal
$3,146 BELOW
CarGurus IMV of $29,141

Price: $25,995

Mileage: 3,306

Location: Columbus, GA 31904

Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2018 Chevrolet Camaro 2LT Coupe RWD for sale - $25,995, 3,306 miles with Bluetooth, Leather Seats, Premium Wheels, Backup Camera, Navigation System, LT Package
https://static.cargurus.com/images/forsale/2019/09/06/03/05/2018_jeep_compass-pic-7470796603658429072-152x114.jpeg

2018 Jeep Compass Limited FWD Used Cars in Columbus, GA 31904

Good Deal
$2,010 BELOW
CarGurus IMV of $21,005

Price: $18,995

Mileage: 25,981

Location: Columbus, GA 31904

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2018 Jeep Compass Limited FWD for sale - $18,995, 25,981 miles with Leather Seats, Navigation System, Limited Package, Bluetooth, Premium Wheels, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/09/13/08/41/2016_kia_optima-pic-3826926313935764255-152x114.jpeg

2016 Kia Optima SX Turbo Used Cars in Columbus, GA 31904

Good Deal
$2,176 BELOW
CarGurus IMV of $18,671

Price: $16,495

Mileage: 47,821

Location: Columbus, GA 31904

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Horizon Blue Description: Used 2016 Kia Optima SX Turbo for sale - $16,495, 47,821 miles with Navigation System, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/19/04/18/2019_gmc_sierra_1500_limited-pic-8571161415860310288-152x114.jpeg

2019 GMC Sierra 1500 Limited SLE Double Cab RWD Used Cars in Columbus, GA 31904

Good Deal
$2,407 BELOW
CarGurus IMV of $33,657

Price: $31,250

Mileage: 4,013

Location: Columbus, GA 31904

Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2019 GMC Sierra 1500 Limited SLE Double Cab RWD for sale - $31,250, 4,013 miles with Value Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/17/03/20/2016_ford_escape-pic-1844169891198250974-152x114.jpeg

2016 Ford Escape SE AWD Used Cars in Columbus, GA 31904

Good Deal
$1,432 BELOW
CarGurus IMV of $17,432

Price: $16,000

Mileage: 36,725

Location: Columbus, GA 31904

Average time on market: 51 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2016 Ford Escape SE AWD for sale - $16,000, 36,725 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/13/04/27/2012_volkswagen_eos-pic-6658869040536106701-152x114.jpeg

2012 Volkswagen Eos Komfort SULEV Used Cars in Columbus, GA 31904

Good Deal
$1,485 BELOW
CarGurus IMV of $9,485

Price: $8,000

Mileage: 99,890

Location: Columbus, GA 31904

Average time on market: 15 days Certified Pre-Owned: No Transmission: Automatic Color: Candy White Description: Used 2012 Volkswagen Eos Komfort SULEV for sale - $8,000, 99,890 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/06/03/05/2018_nissan_titan-pic-1412833202659180159-152x114.jpeg

2018 Nissan Titan SV Crew Cab RWD Used Cars in Columbus, GA 31904

Good Deal
$1,986 BELOW
CarGurus IMV of $28,981

Price: $26,995

Mileage: 12,708

Location: Columbus, GA 31904

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Pearl White Description: Used 2018 Nissan Titan SV Crew Cab RWD for sale - $26,995, 12,708 miles with Bluetooth, Backup Camera, Power Package, Navigation System, Tow Package, Chrome Wheels
https://static.cargurus.com/images/forsale/2019/08/30/05/46/2016_chevrolet_cruze_limited-pic-8558613819389554668-152x114.jpeg

2016 Chevrolet Cruze Limited LTZ FWD Used Cars in Columbus, GA 31904

Good Deal
$1,284 BELOW
CarGurus IMV of $14,279

Price: $12,995

Mileage: 33,280

Location: Columbus, GA 31904

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Siren Red Tintcoat Description: Used 2016 Chevrolet Cruze Limited LTZ FWD for sale - $12,995, 33,280 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 18, 2019
GuruH8F7Y
Responded swiftly.
Response from current dealership:
Thank you for your inquiry!
Jul 30, 2019
Great people enjoyed doing business with them. I’ll be doing more with them.
Response from current dealership:
Hi David, thank you for being our customer, we appreciate your kind words!
May 28, 2019
Didn't have the vehicle when I got there, but they did bring it to me to look at a later time. They gave me the price. I countered with a slightly different price and a couple of questions. They went radio silent. No response. Nothing. No call back. Saw vehicle sold about a week later.
Response from current dealership:
Hello Stephanie,

I apologize that you experienced a pricing issue and no feedback from us, can you please contact me so I can make this right?  I cannot find your name in our database, I would love to hear back from you at bwilliams@rivertownford.com.

Brad Williams
General Manager
bwilliams@rivertownford.com
Apr 26, 2019
The sales staff is curteos and attending.
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it!
Mar 19, 2019
Great service, easy to work with.
Response from current dealership:
Thank you Jody! We look forward to your business with us again!
Feb 14, 2019
Wonder professional employees!
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it!
Feb 8, 2019
GuruCZLD8
Excellent response
Response from current dealership:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Jan 31, 2019
The dealer was helful
Response from current dealership:
Thank you Melvin for your kind words for our staff!
Jan 25, 2019
Fast reply and great service
Response from current dealership:
Hi Aretha, Thank you for being our customer, we appreciate your kind words!
Nov 15, 2018
Very helpful, contacted me several times to see if I was still interested, friendly and patient
Response from current dealership:
Glad to hear it. Thank you for your inquiry!
Nov 14, 2018
Over all I really enjoyed meeting my sales person. The experience was great.
Response from current dealership:
Thank you Willie for your kind words! We thank you for your business and look forward to your next visit!
Nov 5, 2018
Heard back from them quickly. They had great follow up!
Response from current dealership:
Thank you Charlie! We look forward to your business with us again!
Nov 3, 2018
Excellent
Response from current dealership:
Thank you for your inquiry!
Sep 29, 2018
1_Colonel
Excellent rapid reply from river town ford
Response from current dealership:
Thank you for taking the time to leave us a review! We look forward to your business with us again!
Sep 29, 2018
Kevin Boatner did an outstanding job!
Response from current dealership:
Glad to hear it!
Sep 24, 2018
Bigford63
Went looking at a used SUV however with the prices of the new the wife and I drove away with a new Explorer The staff was excellent and made the process very smooth
Sep 16, 2018
VetteGuy57
5
Fast response. Good offer on trade.
Response from current dealership:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Sep 3, 2018
They didn’t want to give me a drive out price that included the taxes and fees. . After 2 days and 4 points of.contact, I finally got it. Turned me off to Riverfown.
1 people found this review helpful.
Response from current dealership:
Ron, I am very sorry for our lack of communication.  I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Brad Williams
General Manager
706-653-7420
bwilliams@rivertownford.com
Aug 25, 2018
Alimatobido
Very quick to respond! Although another 4Runner was purchased, David, the salesperson did an outstanding Job.
Response from current dealership:
Thank you for your inquiry!
Aug 24, 2018
jcdgt500ky
20
Great Dealership traveled 7 hours to purchase my 2018 F150 King Ranch No one came close to the purchase price Several thousand $$$$ lower than ever Dealership within 500 miles of Lexington Kentucky Thank you Shannon Quick and Steve Sikes
1 people found this review helpful.
Aug 17, 2018
DeboSteph
Horrible experience !! Drove 2 hours for nothing they were more worried about how I was going to pay than even letting me see if I even liked car!! Will avoid this place like the plague
1 people found this review helpful.
Response from current dealership:
We’re sorry that we could not secure financing on your terms for the vehicle in question.  We apologize for your experience and hope we can one day earn your business.
Jul 14, 2018
passionpeachesz Washington
Greg was amazing!!! There was no hassle didn't feel pressured of any sort. I feel that he put I his best effort and was super professional..2 hrs away but the ride was worth it so far
Response from current dealership:
Thank you for your inquiry, we appreciate your time!
Jul 2, 2018
Info requested was quickly responded to via email and phone. Impressed.
Jun 24, 2018
They did everything they were supposed to do but I bought a car in oklahoma
Response from current dealership:
Thank you for your inquiry, Allan!
May 4, 2018
GuruWL9B7
Very nice sales lady.
1 people found this review helpful.
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it!
Apr 29, 2018
Healpful
0 people found this review helpful.
Response from current dealership:
Thank you for your inquiry!
Apr 21, 2018
Good folks. Very helpful.
0 people found this review helpful.
Response from current dealership:
Thank you for your inquiry!
Apr 18, 2018
GuruY7XT6
They followed up with me and gave me the information requested but I have not found the right car yet
0 people found this review helpful.
Response from current dealership:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Apr 15, 2018
Bfanlc
I had scheduled a viewing of one of their vehicles. After scheduling a date and time they emailed saying someone else was going to look at it. When I emailed them back they didn't reply.
0 people found this review helpful.
Response from current dealership:
I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Brad Williams
General Manager
bwilliams@rivertownford.com
Apr 14, 2018
David Ewan
5
I was told the vehicle was on the lot ready to test drive and then was told that it was not on the lot and was out for repairs and that would take some time to call back the following week. Needing a car right away I went to the dealership and another salesman left a message for the one I had been dealing with to contact me the following day for an update. Nothing. No call since then. Used cars were rough when I walked through the lot.
0 people found this review helpful.
Apr 10, 2018
32QUAN
I talk to a sale agent and drove and hour and half just to get down there and say somebody already bought it. Then call me the next day and say it's available again then text back and said it's sold not good customer service.
0 people found this review helpful.
Response from current dealership:
I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Bradley Williams
General Manager
bwilliams@rivertownford.com
Mar 9, 2018
Damiron
Dealer does not accept deposits over the phone, SO, if you have found that specific vehicle you were looking for... hopefully you live close by because this dealership will not work with you re: wire transfers or a deposit.
3 people found this review helpful.
Response from current dealership:
Damiron,

Thank you for your feedback about what happened. We often accept deposits, so I would like to learn more about your experience so we can fix the issue in the future. Could you please contact me so I can learn more?

Brad Williams
General Manager
bwilliams@rivertownford.com
Mar 3, 2018
Responded
1 people found this review helpful.
Response from current dealership:
Thank you for your inquiry!
Feb 21, 2018
DavenaKidd
A pleasure
0 people found this review helpful.
Response from current dealership:
Thank you Davena!
Feb 4, 2018
I got treated like a king.
0 people found this review helpful.
Response from current dealership:
Thank you for your visit, Calvin!
Jan 25, 2018
Responded promptly. Gave us a new car to drive while they detailed and serviced the Jeep we bought. No wasted time sitting around. In and out quickly.
Response from current dealership:
Thank you for being our customer, Bryon!
Jan 15, 2018
07841tb
The salesman Conner was very professional. Henpicked me up from the airport with the truck so that I could test drive it. Everyone at Rivertown were great and jones from sales to finance. I would recommend buying a car from the Rivertown team...
Response from current dealership:
Thank you for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Dec 24, 2017
Andiem4715
Not for sale even though its on their website. All they asked was when I was going to come in and test drive a new car. Never replied to my emails. Horrible.
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback about our lack of communication, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Brad Williams
General Manager
bwilliams@rivertownford.com
Nov 23, 2017
Very responsive!
0 people found this review helpful.
Response from current dealership:
Thank you Ceclia for the kind words! We look forward to your business with us again!
Nov 1, 2017
Solid Company and seem to work for the customer til they get them the absolute best deal and vehicle that matches there wants and needs. Great job you got my business by the way i am in the market for a 2000 to2010 at good price F250 4by4 if you come across one. Thanks Guys and Ladies. Have a blessed day.
Response from current dealership:
Thank you Daniel for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Oct 29, 2017
Cohnmoon
Contacted me but vehicle had been sold.
0 people found this review helpful.
Response from current dealership:
Thank you for your inquiry, we appreciate the opportunity!
Read 36 old reviews
Oct 18, 2017
Jasoncomer
Very nice people.
0 people found this review helpful.
Response from current dealership:
Thank you for your visit Jasoncomer!
Oct 11, 2017
Mook79
Very quick to respond and immediately wanted to set up a meeting.
Response from current dealership:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Oct 5, 2017
Eric Cruse
This truck was sold before I got there. But Kimberly Robinson did a great job finding another truck for me that fit everything I was looking for. Would definitely recommend!
Response from current dealership:
Thank you Eric for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Sep 26, 2017
Very responsive and helpful dealership.
0 people found this review helpful.
Response from current dealership:
Thank you Tallahassee! We look forward to your business with us again!
Sep 14, 2017
I was very pleased with the service.
0 people found this review helpful.
Response from current dealership:
Thank you for your inquiry, John!
Aug 6, 2017
Truck123
This dealership responded quickly to my inquiry. The sale representative answered all my questions in a timely manner.
Response from current dealership:
Great to hear, thank you for your inquiry!
Jul 19, 2017
pepper11
Sales people were very helpful and responded quickly but car sold before I could go test drive it.
Response from current dealership:
Thank you Pepper11 for the kind words! We are sorry that the vehicle you were interested in was sold before your could test drive it. We would be happy to assist you in trying to locate another vehicle.
Jun 28, 2017
GuruFT61
My experience with Rivertown Ford were exceptional in every way. They did and outstanding job on letting me know the price on the vehicle. Everything I ask about the vehicle she let me know right off the back. If she didn't know she found out. Very satisfied with them.
Response from current dealership:
Thank you for your review, we appreciate your inquiry!
Jun 19, 2017
very good job by sales people. I just wanted a rts8 instead of an RT version.
Response from current dealership:
Thank you for your review Arthur. We look forward to your next visit!
Jun 18, 2017
Rk357
Very professional .
Response from current dealership:
Thank you for your review!
May 31, 2017
Sales staff was attentive and quick to follow up with me.
Response from current dealership:
Hi James, thank you for your review!
May 17, 2017
Professional store front, but that...is just a front! Walked in store--unacknowledged for 20 minutes. Finally met with sale pro; their only concern was how much I owed on my trade! Not once did we chat about the balloon price on the pre-owned unit I was interested in. It was more of a "...we may have some wiggle room but not that much" sort of approach--which was more so a take it or leave it outcome. No worries, buying elsewhere. Note to young/first-time buyers: Do that homework first and be prepared with your numbers before walking into this firestorm! Good luck. Out!
2 people found this review helpful.
Response from current dealership:
We truly value your business and thank you for bringing this to my attention. Please contact me directly at (706) 641-6807. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you.

Lloyd Steeves
General Manager
Apr 12, 2017
GuruVSQ6
We had been looking for a car for a month we went to 9 dealers. We didn't find what we wanted at any of this dealers. When Mike Strickland contact me from Rivertown Ford he was very nice and helpful. He would get back to me very fast with all the information I requested from him. We drove 2 grows to Rivertown and it was worth the drive. We bought a Hyundai Genesis from them. From the moment we arrived at Rivertown everyone was really nice and helpful. They made us feel welcome and like home. I recommend this dealership to anyone. This people are wonderful in the future I will be doing business with Rivertown Ford in Columbus Ga.
1 people found this review helpful.
Response from current dealership:
Thank you GuruVSQ6 for the kind words about Mike! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Mar 21, 2017
Didn't explain clearly. I need to pay fees which I think includes in the price. And the the car is missing one key.
1 people found this review helpful.
Response from current dealership:
We certainly apologize if there was any lack of explanation.  Yes the Document fee is included in the advertised price.  In order to properly document this, the sale price of the car is reduced and the fee is on a separate line.  While we make every effort to track down all keys for used vehicles, sometimes they are not produced by the prior owner.

Lloyd W. Steeves II
General Manager
706-653-7420
Feb 14, 2017
The car sold before I was ready to buy, but they still contacted me asking my preferences to look for another on.
2 people found this review helpful.
Response from current dealership:
Thank you Dennis for the kind words! We thank you for your business and look forward to your next visit!
Jan 29, 2017
alcopp
5
Nice people just couldn't put a deal together.
Response from current dealership:
Thank you for your candid thoughts, we appreciate the opportunity to earn your business.
Jan 29, 2017
Very nice and helpful people and extremely responsive. Unfortunately the vehicle sold before we could get to it (we live a couple hours away), but even so we wouldn't hesitate to do business with Rivertown Ford.
Response from current dealership:
Thank you Jena! We are sorry that the vehicle you were interested in was sold. We would be happy to help you find another vehicle similar to that one. We thank you for your business and look forward to your next visit!
Jan 11, 2017
I had been looking for a specific truck with specific options for close to six months. I had done a lot of research and finally knew what I wanted...I just had a hard time finding it. Finally, the exact vehicle that I wanted showed up at Rivertown Ford, Columbus Georgia (1.5 hours away from my location) where I worked specifically with Freddie Fortson. Freddie was professional and courteous from the very beginning and most importantly not pushy. Most of the dealerships I had been talking to didn't take me serious because I was an Internet buyer or over the phone customer. They kept pushing me to come into to their showroom even though I told them the truck had already sold itself...it was just the "numbers" that was going to make or break the deal. Mr. Fortson understood that completely and treated me as if I was standing right in front of him in his office even though I was just a voice on the other end of the phone. Once we agreed on the numbers and I drove to Rivertown, the facilities were top notch and again I was treated with patience, maturity and kindness throughout the entire process by everyone at Rivertown. The vehicle had already been detailed and the paperwork started before I even arrived. Purchasing a vehicle should not be difficult, stressful, or nerve-racking and I feel as though those at Rivertown agree with that concept and it definitely shows. I highly recommend Rivertown Ford of Columbus to anyone who is buying a car. Freddie Fortson and the rest of the staff there will take care of you.
Response from current dealership:
Thank you Christopher for the kind words about Freddie! We are very happy to hear that we were able to provide you with an enjoyable car buying experience. We thank you for your business and look forward to your next visit!
Jan 3, 2017
The dealer made contact with me and was very friendly and helpful.
1 people found this review helpful.
Response from current dealership:
Thank you Michelle! We look forward to your business with us again!
Dec 25, 2016
Great dealer my sales man Justin was awesome would do business with them again
1 people found this review helpful.
Response from current dealership:
Thank you Darren for the kind words about Justin! We thank you for your business and look forward to your next visit!
Jul 9, 2016
I was contacted by Two sales Rep. The first stated that the vehicle had been sold and tried of offer me another. I was later contacted and was told that the vehicle was still available and sent me the information I needed.
2 people found this review helpful.
Response from current dealership:
Thank you for your feedback. I apologize for the miscommunication because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at (706) 641-6807 so I can learn more?  

Lloyd Steeves, General Manager
May 17, 2016
Responded very promptly
1 people found this review helpful.
Response from current dealership:
Thank you Cindy for the kind words!
May 7, 2016
Fast response and updates on selected vehicles.
1 people found this review helpful.
Response from current dealership:
Thank you John for the kind words! We thank you for your business and look forward to your next visit!
Apr 21, 2016
Contacted me we worked on price they tried to get to my price.
Response from current dealership:
Thank you Sandy for the kind words!
Feb 22, 2016
It was fantastic. They listened to me and tried to meet all my needs. The process was simple and quick. The people at the facility were very friendly and helpful.
1 people found this review helpful.
Response from current dealership:
Thank you Sharon! It is always great to hear that we were able to make a customer’s experience truly exceptional! If there is anything we can to do assist you in the future please let us know!
Jan 28, 2016
Inquired about a vehicle and got a very quick response
Response from current dealership:
Thank you so much, Kim! We appreciate your review!
Jan 22, 2016
Dealer responded quickly and was very nice, however the van had already sold. Need to keep their inventory listed up to date
Dec 1, 2015
Awesome
Nov 23, 2014
Return my call, was very nice, I would recommend there service anytime
Apr 12, 2014
Dealer stated the vehicle wasn't available.
Sep 4, 2013
I was able to work with their internet sales person for all the information need to make a purchasing decision. When I visited the dealership, I was able to purchase the vehicle in just a couple of hours.
Jul 18, 2013
Dealer was prompt and courteous. We worked out a deal on the phone and they delivered my car free of charge.
Jun 21, 2013
Overall it was a very pleasant experience. Salesman was very nice and very helpful. Very good inventory of cars and trucks and yes I did get to see Mr "Nobody beats a Rivertown Ford deal" :)
May 26, 2013
Salesman could not answer questions about CTS-V, said he would have to check with used car manager on every question I asked him. The only time he returned my phone call was to tell me that the dealership sold the car. Now why would you call me, waste your time, and phone call to inform me the car sold? Go figure!
Mar 2, 2013
These guys are great. Even though I did not buy a car from them. They sure did try. Very nice people.
Nov 28, 2012
have bought 20 auto from this dealer. they are the best and really work with you

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