Rick Hendrick Chevrolet Buick GMC

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GM Certified Internet Dealer, GM Certified Used Vehicles

12050 W Broad St, Richmond, VA 23233 - Map & Directions

Sales: (804) 364-4500

Service: (804) 451-3237

Today 9:00am - 8:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2016/08/03/06/34/2013_gmc_terrain-pic-8815477578453634688-152x114.jpeg

2013 GMC Terrain SLT2 Used Cars in Richmond, VA 23233

Great Deal
$3,180 BELOW
Instant Market Value of $21,668

Price: $18,488

Mileage: 51,364

Location: Richmond, VA 23233

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Crystal Red Tintcoat Description: Used 2013 GMC Terrain SLT2 for sale - $18,488, 51,364 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Safety Package, Appearance Package, Chrome Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2016/05/21/06/15/2014_toyota_tacoma-pic-7184217252976219417-152x114.jpeg

2014 Toyota Tacoma PreRunner Double Cab V6 SB Used Cars in Richmond, VA 23233

Good Deal
$2,461 BELOW
Instant Market Value of $27,240

Price: $24,779

Mileage: 39,104

Location: Richmond, VA 23233

Average time on market: 29 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Silver Sky Metallic Description: Used 2014 Toyota Tacoma PreRunner Double Cab V6 SB for sale - $24,779, 39,104 miles with Steel Wheels, Bluetooth, Backup Camera, SR5 Package
https://static.cargurus.com/images/forsale/2016/06/21/06/23/2015_chevrolet_silverado_1500-pic-4107018837783253388-152x114.jpeg

2015 Chevrolet Silverado 1500 High Country Crew Cab 4WD Used Cars in Richmond, VA 23233

Good Deal
$2,698 BELOW
Instant Market Value of $47,639

Price: $44,941

Mileage: 5,411

Location: Richmond, VA 23233

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2015 Chevrolet Silverado 1500 High Country Crew Cab 4WD for sale - $44,941, 5,411 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Chrome Wheels, Bluetooth, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2016/06/23/06/01/2015_buick_enclave-pic-447064445243886648-152x114.jpeg

2015 Buick Enclave Leather Used Cars in Richmond, VA 23233

Good Deal
$3,162 BELOW
Instant Market Value of $37,651

Price: $34,489

Mileage: 7,267

Location: Richmond, VA 23233

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Metallic Description: Used 2015 Buick Enclave Leather for sale - $34,489, 7,267 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/07/02/08/10/2012_honda_civic-pic-6523473885711134566-152x114.jpeg

2012 Honda Civic EX Used Cars in Richmond, VA 23233

Good Deal
$987 BELOW
Instant Market Value of $11,986

Price: $10,999

Mileage: 80,135

Location: Richmond, VA 23233

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Tan Description: Used 2012 Honda Civic EX for sale - $10,999, 80,135 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
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2010 Ford Edge Sport Used Cars in Richmond, VA 23233

Good Deal
$1,203 BELOW
Instant Market Value of $19,195

Price: $17,992

Mileage: 64,193

Location: Richmond, VA 23233

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Sport Blue Metallic Description: Used 2010 Ford Edge Sport for sale - $17,992, 64,193 miles with Bluetooth, Leather Seats, Navigation System, Chrome Wheels
https://static.cargurus.com/images/forsale/2016/06/15/17/21/2009_chevrolet_express-pic-305983410111641874-152x114.jpeg

2009 Chevrolet Express Used Cars in Richmond, VA 23233

Good Deal
$1,615 BELOW
Instant Market Value of $17,955

Price: $16,340

Mileage: 64,216

Location: Richmond, VA 23233

Average time on market: 28 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Silver Birch Metallic Description: Used 2009 Chevrolet Express for sale - $16,340, 64,216 miles with Appearance Package, Convenience Package, Power Package
https://static.cargurus.com/images/forsale/2016/05/21/06/25/2015_chevrolet_silverado_1500-pic-2864431968059142092-152x114.jpeg

2015 Chevrolet Silverado 1500 LTZ Double Cab 4WD Used Cars in Richmond, VA 23233

Good Deal
$1,324 BELOW
Instant Market Value of $38,357

Price: $37,033

Mileage: 14,388

Location: Richmond, VA 23233

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2015 Chevrolet Silverado 1500 LTZ Double Cab 4WD for sale - $37,033, 14,388 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2015/12/28/17/54/2016_chevrolet_equinox-pic-3419684950255930965-152x114.jpeg

2016 Chevrolet Equinox LT Used Cars in Richmond, VA 23233

Fair Deal
$1,074 BELOW
Instant Market Value of $26,619

Price: $25,545

Mileage: 3,008

Location: Richmond, VA 23233

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tungsten Metallic Description: Used 2016 Chevrolet Equinox LT for sale - $25,545, 3,008 miles with Bluetooth, Aluminum Wheels, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2015/09/30/23/14/2016_chevrolet_suburban-pic-1956725807468578036-152x114.jpeg

2016 Chevrolet Suburban LTZ 1500 4WD Used Cars in Richmond, VA 23233

Fair Deal
$2,357 BELOW
Instant Market Value of $67,997

Price: $65,640

Mileage: 3,588

Location: Richmond, VA 23233

Average time on market: 65 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2016 Chevrolet Suburban LTZ 1500 4WD for sale - $65,640, 3,588 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2016/03/26/14/54/2016_chevrolet_tahoe-pic-4277934124582437474-152x114.jpeg

2016 Chevrolet Tahoe LT 4WD Used Cars in Richmond, VA 23233

Fair Deal
$1,794 BELOW
Instant Market Value of $58,304

Price: $56,510

Mileage: 3,671

Location: Richmond, VA 23233

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2016 Chevrolet Tahoe LT 4WD for sale - $56,510, 3,671 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Suspension Package, Bluetooth, Aluminum Wheels, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2016/07/08/05/30/2013_chevrolet_corvette-pic-3854903065196564192-152x114.jpeg

2013 Chevrolet Corvette Collector Edition 1SC Used Cars in Richmond, VA 23233

Fair Deal
$2,708 BELOW
Instant Market Value of $51,263

Price: $48,555

Mileage: 33,405

Location: Richmond, VA 23233

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Blade Silver Metallic Description: Used 2013 Chevrolet Corvette Collector Edition 1SC for sale - $48,555, 33,405 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/07/28/05/45/2011_buick_regal-pic-6495409476525796689-152x114.jpeg

2011 Buick Regal CXL Used Cars in Richmond, VA 23233

Fair Deal
$578 BELOW
Instant Market Value of $12,466

Price: $11,888

Mileage: 80,487

Location: Richmond, VA 23233

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Gray Metallic Description: Used 2011 Buick Regal CXL for sale - $11,888, 80,487 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/01/19/07/01/2016_chevrolet_silverado_1500-pic-5297915960723114737-152x114.jpeg

2016 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Richmond, VA 23233

Fair Deal
$1,572 BELOW
Instant Market Value of $42,377

Price: $40,805

Mileage: 3,161

Location: Richmond, VA 23233

Average time on market: 53 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tungsten Metallic Description: Used 2016 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $40,805, 3,161 miles with Navigation System, Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/04/24/04/20/2016_gmc_acadia-pic-8884768991042692212-152x114.jpeg

2016 GMC Acadia SLT Used Cars in Richmond, VA 23233

Fair Deal
$814 BELOW
Instant Market Value of $40,454

Price: $39,640

Mileage: 3,508

Location: Richmond, VA 23233

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Crimson Red Tintcoat Description: Used 2016 GMC Acadia SLT for sale - $39,640, 3,508 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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Jun 6, 2016
Unfortunately I drove 2 hours to go out to this dealership to pick up a car that I really wanted when the salesman Dallas stated to me that he would take care of everything. I gave him all the information I needed on how much I wanted to pay for the car, how much I wanted for my trade, what I was looking to put down, what my trade payoff was, and when I would be there to pick up the vehicle. For the most part all of that went pretty well as I got close to what I wanted for my trade and close to what I wanted to pay for the car however where things get bad is when I get there the salesman did not write down all the information I gave him on the payoff of my vehicle. Also I told him over the phone that I was looking for the 0% 60 month loan that was advertised on a website that I had found however he stated to me it was above his pay grade. At this point I was expecting him to at least ask if it was available but he didn't and I was caught with my pants down with no backup. What he did tell me was to finance through the dealership as it would help with the low price that I had asked for. When I get to the dealership it is 730 at night as I had to work so the dealership was closing. If I was told prior to going to thedealership that the interest rate was 2.9% I would have gone through USAA for 1.49 which is what they had offered me but I had canceled that loan when I was told that thethe dealership would Finance me. After all is said and done nobody at the dealership had any power to make any decisions and I was stuck driving 2 hours there and having to drive 2 hours back because I was not going to pick up a vehicle with financing for 2.9% and refinance it when I got back home. Then the next day I talked to the general manager and tell him everything that happened and not only did he come back and say he would take another $250 off the price but he hadn't listened to me has he come back with a $3,000 higher price. I would say that this dealership needs a lot of work in customer service as I felt but they didn't even take the time to really see what was wrong. They had a car sale from me and now I'm going to take my business elsewhere.
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Jun 5, 2016
g18paul
0
Dan was helpful once I got there unfortunately I drove over a half day to see a really rough truck. I think a lack of communication between departments left Dan in sales a little bit beside himself and in an embarassing situation. Should have gotten a free soda or lunch even after they dropped the ball by not prequalifying the initial sales call with the customers needs. Dan I'll be waiting for a gift card to 7-11.
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May 10, 2016
All the staff from the sales person Mike until Steve in financing; everyone was extremely friendly and helpful. Gus quickly offered the opportunity for me to take the car home over the weekend. We did purchase the car and were very satisfied with entire process. The car was detailed in like new condition. As we waited other staff were interactive and friendly. The dealership offered hospitality like non other I have experienced in purchasing a vehicle including complimentary snacks and gifts with the purchase. We traded our car and left it on the lot that day. The appraisal of our trade was quick and we felt fair. I rate this dealership 5 star in excellence for service.
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May 5, 2016
Excellent, they were very up front and thorough. Also, they weren't pushy or over selling of the vehicles. When my wife and I purse another car purchase we would consider using them.
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May 5, 2016
Wonderful customer service from the sales team - totally helpful and pleasant!
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May 1, 2016
At this time we have done emails, no phone contact, very they are right on top of the emails, very happy with them.
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Apr 12, 2016
Great customer service.
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Feb 16, 2016
great buying experience, bought car
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Feb 10, 2016
Great experience. Ended up buying a car from them!
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Feb 4, 2016
They responded immediately! Very nice man on the phone!
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Dec 26, 2015
Restpectfull and kindly
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Oct 22, 2015
Great
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Sep 23, 2015
Quick email response and follow up phone calls.
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Sep 23, 2015
When I first got there I couldn't find nobody it wss doing business hour's. I was going to give the asking price pay cash but they would not change the wheels to make me happy.
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Sep 6, 2015
johnec
0
great low price on new car,answered all questions and concerns,very good sales personnel ---not pushey.Good buying experience!
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Jun 25, 2015
No desire to actually sell a car. Dealt with 3 salesman and a manager three times over 6 weeks. Never follow through after initial call.Be careful when viewing their site as almost all vehicles aren't on their lot. Don't waste your time.
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Jun 8, 2015
Paul was excellent and we were able to get a deal
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May 17, 2015
Very good place to buy a car
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May 15, 2015
Very unhelpful never called me back again was supposed to find me another vehicle since the one I was interested in was sent to auction
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Old Dealer Reviews

Jun 29, 2014
Dealer was friendly can competent. Unable to reach a deal
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Nov 22, 2013
Did respond to my inquiry, but haven't had any further contact with them.
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Sep 6, 2013
excellent service, solid team of professionals
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Jan 31, 2013
Matt contacted me in just minutes after I emailed interest in the Subaru. We went to look and bought the car that day. We had a great experience.
Is this review helpful? Yes | No
Jul 6, 2012
Loved the color. Priced to high.
Is this review helpful? Yes | No

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