Rick Hendrick Chevrolet Buick GMC

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GM Certified Internet Dealer, GM Certified Used Vehicles

12050 W Broad St, Richmond, VA 23233
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Sales: (804) 364-4500

Service: (804) 451-3237

Today 9:00am - 8:00pm
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Featured Listings
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2015 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Richmond, VA 23233

Good Deal
$3,731 BELOW
Instant Market Value of $40,175

Price: $36,444

Mileage: 30,312

Location: Richmond, VA 23233

Average time on market: 29 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Palladium Silver Metallic Description: Used 2015 Mercedes-Benz M-Class ML 350 4MATIC for sale - $36,444, 30,312 miles with Premium 1 Package, Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2017 GMC Terrain SLE1 Used Cars in Richmond, VA 23233

Good Deal
$1,826 BELOW
Instant Market Value of $27,551

Price: $25,725

Mileage: 3,251

Location: Richmond, VA 23233

Average time on market: 61 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Onyx Black Description: Used 2017 GMC Terrain SLE1 for sale - $25,725, 3,251 miles with Navigation System, Bluetooth, Aluminum Wheels
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2016 Chevrolet Express Used Cars in Richmond, VA 23233

Good Deal
$2,539 BELOW
Instant Market Value of $26,316

Price: $23,777

Mileage: 13,405

Location: Richmond, VA 23233

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2016 Chevrolet Express for sale - $23,777, 13,405 miles with Steel Wheels, Navigation System, Appearance Package, Convenience Package
https://static.cargurus.com/images/forsale/2017/03/11/07/27/2015_chevrolet_camaro-pic-7755303050502072246-152x114.jpeg

2015 Chevrolet Camaro Z28 Used Cars in Richmond, VA 23233

Good Deal
$3,656 BELOW
Instant Market Value of $46,211

Price: $42,555

Mileage: 12,354

Location: Richmond, VA 23233

Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Red Hot Description: Used 2015 Chevrolet Camaro Z28 for sale - $42,555, 12,354 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/16/07/42/2016_chevrolet_malibu-pic-3811797012784248908-152x114.jpeg

2016 Chevrolet Malibu LT Used Cars in Richmond, VA 23233

Good Deal
$1,734 BELOW
Instant Market Value of $22,524

Price: $20,790

Mileage: 3,044

Location: Richmond, VA 23233

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2016 Chevrolet Malibu LT for sale - $20,790, 3,044 miles with Navigation System, Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/10/18/41/2014_honda_odyssey-pic-3954000835975338189-152x114.jpeg

2014 Honda Odyssey Touring Used Cars in Richmond, VA 23233

Good Deal
$1,296 BELOW
Instant Market Value of $26,629

Price: $25,333

Mileage: 62,912

Location: Richmond, VA 23233

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Description: Used 2014 Honda Odyssey Touring for sale - $25,333, 62,912 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2016 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Richmond, VA 23233

Fair Deal
$1,953 BELOW
Instant Market Value of $45,508

Price: $43,555

Mileage: 4,389

Location: Richmond, VA 23233

Average time on market: 38 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Onyx Black Description: Used 2016 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $43,555, 4,389 miles with Bluetooth, Leather Seats, Backup Camera, Premium Plus Package, Navigation System, Suspension Package
https://static.cargurus.com/images/forsale/2017/03/20/18/55/2013_nissan_frontier-pic-2878003190422734455-152x114.jpeg

2013 Nissan Frontier SV Crew Cab 4WD Used Cars in Richmond, VA 23233

Fair Deal
$1,009 BELOW
Instant Market Value of $20,564

Price: $19,555

Mileage: 64,096

Location: Richmond, VA 23233

Average time on market: 41 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Night Armor Description: Used 2013 Nissan Frontier SV Crew Cab 4WD for sale - $19,555, 64,096 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/17/20/41/2016_cadillac_ats-v-pic-1677664830865611650-152x114.jpeg

2016 Cadillac ATS-V Sedan Used Cars in Richmond, VA 23233

Fair Deal
$2,319 BELOW
Instant Market Value of $51,317

Price: $48,998

Mileage: 12,602

Location: Richmond, VA 23233

Certified Pre-Owned: No Color: Red Obsession Tintcoat Description: Used 2016 Cadillac ATS-V Sedan for sale - $48,998, 12,602 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Luxury Package
https://static.cargurus.com/images/forsale/2017/03/10/18/41/2013_chevrolet_tahoe-pic-9123388294845643221-152x114.jpeg

2013 Chevrolet Tahoe LTZ 4WD Used Cars in Richmond, VA 23233

Fair Deal
$1,155 BELOW
Instant Market Value of $36,153

Price: $34,998

Mileage: 59,169

Location: Richmond, VA 23233

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2013 Chevrolet Tahoe LTZ 4WD for sale - $34,998, 59,169 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/03/15/07/27/2015_lexus_rc_f-pic-4354260069644409860-152x114.jpeg

2015 Lexus RC F Coupe Used Cars in Richmond, VA 23233

Fair Deal
$1,877 BELOW
Instant Market Value of $54,864

Price: $52,987

Mileage: 4,997

Location: Richmond, VA 23233

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Ultrasonic Blue Mica 2.0 Description: Used 2015 Lexus RC F Coupe for sale - $52,987, 4,997 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/11/07/27/2005_toyota_tundra-pic-836555269213294039-152x114.jpeg

2005 Toyota Tundra 4 Dr SR5 V8 4WD Crew Cab SB Used Cars in Richmond, VA 23233

Fair Deal
$750 BELOW
Instant Market Value of $14,600

Price: $13,850

Mileage: 117,636

Location: Richmond, VA 23233

Average time on market: 22 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Salsa Red Pearl Description: Used 2005 Toyota Tundra 4 Dr SR5 V8 4WD Crew Cab SB for sale - $13,850, 117,636 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2017/03/11/07/27/2014_hyundai_santa_fe_sport-pic-3020991535921852890-152x114.jpeg

2014 Hyundai Santa Fe Sport 2.4L Used Cars in Richmond, VA 23233

Fair Deal
$478 BELOW
Instant Market Value of $18,476

Price: $17,998

Mileage: 41,688

Location: Richmond, VA 23233

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Marlin Blue Description: Used 2014 Hyundai Santa Fe Sport 2.4L for sale - $17,998, 41,688 miles with Bluetooth, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/11/07/27/2016_buick_encore-pic-819971027827707385-152x114.jpeg

2016 Buick Encore FWD Used Cars in Richmond, VA 23233

Fair Deal
$425 BELOW
Instant Market Value of $21,425

Price: $21,000

Mileage: 3,416

Location: Richmond, VA 23233

Average time on market: 92 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Graphite Gray Metallic Description: Used 2016 Buick Encore FWD for sale - $21,000, 3,416 miles with Navigation System, Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/03/11/07/27/2011_honda_cr-v-pic-6971829563844626257-152x114.jpeg

2011 Honda CR-V EX-L Used Cars in Richmond, VA 23233

Fair Deal
$116 BELOW
Instant Market Value of $16,504

Price: $16,388

Mileage: 36,491

Location: Richmond, VA 23233

Average time on market: 43 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Description: Used 2011 Honda CR-V EX-L for sale - $16,388, 36,491 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels
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Mar 19, 2017
Dealer provided extra value in finding s car thst was prrfect for me, the color , thr interior and with fetures important to me.
Is this review helpful? Yes | No
Mar 15, 2017
They took my deposit on the car I wanted and then sold it to someone else. These guys are a bag of zeros.
Is this review helpful? Yes | No
Dec 26, 2016
digthedead
Great, I dealt with Jane and what a great person she is, she never was pushy and always listened to what I had to say. She tried her best to find the truck that I was looking for at my price however was unable to do so. She has followed up with ne and even called me on my way home, what an outstanding personality and an extremely thoughtful individual who cares about the customer and not just the sale. I just can't praise her enough. Thank you Jane for listening and working with me. I would highly recommend this dealership and would invite everyone who goes there to deal only with Jane. Jim
2 of 2 people found this review helpful.
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Dec 24, 2016
Awesome folks. Willing to go the extra mile for their customers.
1 of 2 people found this review helpful.
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Sep 21, 2016
Very pushy salesman. Wanted to do a deal right on the spot, very aggressive. After my visit I sent them some information on my trade in they requested and that was two weeks ago and counting and they never got back to me. Very disappointed in this dealer.
1 of 2 people found this review helpful.
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Sep 15, 2016
billymaiden52
5
I kept getting the same phone call but from different people. It's like the left hand didn't know what the right hand was doing.
1 of 2 people found this review helpful.
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Sep 10, 2016
Dealer took days to respond on a car I would have bought. I bought eksewhere
0 of 1 people found this review helpful.
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Jun 6, 2016
Unfortunately I drove 2 hours to go out to this dealership to pick up a car that I really wanted when the salesman Dallas stated to me that he would take care of everything. I gave him all the information I needed on how much I wanted to pay for the car, how much I wanted for my trade, what I was looking to put down, what my trade payoff was, and when I would be there to pick up the vehicle. For the most part all of that went pretty well as I got close to what I wanted for my trade and close to what I wanted to pay for the car however where things get bad is when I get there the salesman did not write down all the information I gave him on the payoff of my vehicle. Also I told him over the phone that I was looking for the 0% 60 month loan that was advertised on a website that I had found however he stated to me it was above his pay grade. At this point I was expecting him to at least ask if it was available but he didn't and I was caught with my pants down with no backup. What he did tell me was to finance through the dealership as it would help with the low price that I had asked for. When I get to the dealership it is 730 at night as I had to work so the dealership was closing. If I was told prior to going to thedealership that the interest rate was 2.9% I would have gone through USAA for 1.49 which is what they had offered me but I had canceled that loan when I was told that thethe dealership would Finance me. After all is said and done nobody at the dealership had any power to make any decisions and I was stuck driving 2 hours there and having to drive 2 hours back because I was not going to pick up a vehicle with financing for 2.9% and refinance it when I got back home. Then the next day I talked to the general manager and tell him everything that happened and not only did he come back and say he would take another $250 off the price but he hadn't listened to me has he come back with a $3,000 higher price. I would say that this dealership needs a lot of work in customer service as I felt but they didn't even take the time to really see what was wrong. They had a car sale from me and now I'm going to take my business elsewhere.
2 of 3 people found this review helpful.
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Jun 5, 2016
g18paul
Dan was helpful once I got there unfortunately I drove over a half day to see a really rough truck. I think a lack of communication between departments left Dan in sales a little bit beside himself and in an embarassing situation. Should have gotten a free soda or lunch even after they dropped the ball by not prequalifying the initial sales call with the customers needs. Dan I'll be waiting for a gift card to 7-11.
1 of 2 people found this review helpful.
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May 10, 2016
All the staff from the sales person Mike until Steve in financing; everyone was extremely friendly and helpful. Gus quickly offered the opportunity for me to take the car home over the weekend. We did purchase the car and were very satisfied with entire process. The car was detailed in like new condition. As we waited other staff were interactive and friendly. The dealership offered hospitality like non other I have experienced in purchasing a vehicle including complimentary snacks and gifts with the purchase. We traded our car and left it on the lot that day. The appraisal of our trade was quick and we felt fair. I rate this dealership 5 star in excellence for service.
2 of 2 people found this review helpful.
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May 5, 2016
Excellent, they were very up front and thorough. Also, they weren't pushy or over selling of the vehicles. When my wife and I purse another car purchase we would consider using them.
1 of 1 people found this review helpful.
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May 5, 2016
Wonderful customer service from the sales team - totally helpful and pleasant!
1 of 2 people found this review helpful.
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May 1, 2016
At this time we have done emails, no phone contact, very they are right on top of the emails, very happy with them.
1 of 1 people found this review helpful.
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Apr 12, 2016
Great customer service.
1 of 3 people found this review helpful.
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Feb 16, 2016
great buying experience, bought car
1 of 3 people found this review helpful.
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Feb 10, 2016
Great experience. Ended up buying a car from them!
1 of 2 people found this review helpful.
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Feb 4, 2016
They responded immediately! Very nice man on the phone!
1 of 3 people found this review helpful.
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Dec 26, 2015
Restpectfull and kindly
1 of 3 people found this review helpful.
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Oct 22, 2015
Great
1 of 3 people found this review helpful.
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Sep 23, 2015
Quick email response and follow up phone calls.
1 of 3 people found this review helpful.
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Sep 23, 2015
When I first got there I couldn't find nobody it wss doing business hour's. I was going to give the asking price pay cash but they would not change the wheels to make me happy.
0 of 1 people found this review helpful.
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Sep 6, 2015
johnec
great low price on new car,answered all questions and concerns,very good sales personnel ---not pushey.Good buying experience!
1 of 1 people found this review helpful.
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Jun 25, 2015
No desire to actually sell a car. Dealt with 3 salesman and a manager three times over 6 weeks. Never follow through after initial call.Be careful when viewing their site as almost all vehicles aren't on their lot. Don't waste your time.
2 of 3 people found this review helpful.
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Jun 8, 2015
Paul was excellent and we were able to get a deal
1 of 3 people found this review helpful.
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May 17, 2015
Very good place to buy a car
1 of 3 people found this review helpful.
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May 15, 2015
Very unhelpful never called me back again was supposed to find me another vehicle since the one I was interested in was sent to auction
1 of 2 people found this review helpful.
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Old Dealer Reviews

Jun 29, 2014
Dealer was friendly can competent. Unable to reach a deal
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Nov 22, 2013
Did respond to my inquiry, but haven't had any further contact with them.
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Sep 6, 2013
excellent service, solid team of professionals
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Jan 31, 2013
Matt contacted me in just minutes after I emailed interest in the Subaru. We went to look and bought the car that day. We had a great experience.
Is this review helpful? Yes | No
Jul 6, 2012
Loved the color. Priced to high.
Is this review helpful? Yes | No

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