Reedman Toll Chrysler Dodge Ram of Jenkintown

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140 Old York Rd, Jenkintown, PA 19046

Sales: (888) 750-3914

Service: (888) 706-7360

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All reviewers have been verified to have contacted this dealer – Learn More
Mar 4, 2017
Semmed nice.Not a v/8
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Jan 20, 2017
I was looking at this car, inquired more info - within the hour I received an email from a salesman. I had gone that day to test drive and loved the car. I needed to wait to purchase, and the dealership kept the vehicle on hold until the following week. In the meantime, the salesman had remained in touch with me to answer any questions that I had - as a first time buyer. The staff had made me feel very comfortable from the beginning. Ultimately, in the end they gave me a fantastic deal and I highly recommend this dealership. Everyone who had helped did a great job, but I want to make a shout out to Jonathan Torres the salesman who really took initiative and helped me make my purchasing decision.
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Jan 13, 2017
Awesome
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Dec 30, 2016
We set an appointment up. They were not ready for us and the car was very dirty on the inside with stains. It seems like no effort was made before we arrived.
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Nov 2, 2016
super people, everyone help full, would highly recommend this dealership
1 of 1 people found this review helpful.
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Sep 4, 2016
Responsive but not overbearing.
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Jun 10, 2016
The dealer privided me with all the info. I need.
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Jun 1, 2016
A lot of miss communication from the sales dept. to the sales man to the finance guy.
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May 3, 2016
I did not buy the silver sonata however I did purchase a red 2015. The customer service at Caitlin was great! Nick helped a lot and Philip was able to work with my credit union to get the best option! would recommend anyone in the market to check them out!
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Dec 19, 2015
Jason the salesman I worked with was great and made it an awesome experience.
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Nov 24, 2015
After talk for 3 days w/the dealer and making an appointment, the car wasnt even on the lot for me to see. Plus, it was over prices. Not a good experience
2 of 2 people found this review helpful.
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Oct 27, 2015
Very nice and understandable would recommend to a friend
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Oct 22, 2015
Car was everthing they said it was.They where happy to help with financing. Called a lot even though I wasn't going to buy the car I looked at.
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Sep 19, 2015
They only gave me half of The Kelly BB Fair Trade in Value and I had to work for that.
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May 31, 2015
They want more for the jeep then what's on here. It was a mistake going because the guy I talked to wasn't really trying to work with me at all. I don't even think he wanted to work or something but I'm cool off them.
1 of 1 people found this review helpful.
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Response from Reedman Toll Chrysler Dodge Ram of Jenkintown:

Dear Raheem,
  We at Caitlin Chrysler Jeep Dodge Ram apologize for that experience. After your experience the store has undergone a complete change in all management positions within the store. We now have a very experienced, professional team with customer service as our number one priority. If you will allow us another opportunity to earn your business, you will not disappointed.
Read 5 old reviews
Apr 8, 2015
345ss
DONT BUY HERE!. They will tell you anything to get you in the door, like "Its like new in the wrapper" then when you get there and actually see the car/truck you will get "Well it is a used car... it is what it is..".. Really?? We drove 7 hours, ONE way to look at the "In the wrapper" 2013 black Avalanche truck with 18k miles. I did not expect brand new, but I was defiantly mis-lead by Robert and the used car manager Kevin. The truck had dings, dents, major scratches, ripped leather seats, weather stripping hanging off the door, buckled front fender, dog hair, front bumper issues, a repainted hood (even though the car fax was clean....??) All the pictures they took of the truck and emailed to me prior, looked great. Just so happened that they forgot to take pics of any of the damaged area. They told me the truck would be detailed and waxed awaiting my arrival to pick it up. When we arrived, the roof was not even touched let alone anything cleaned on the inside of the truck. Then to top this all off, when I questioned them on why they did not tell me about all this damage, they just turned around and walked back into the show room. They never apologized, offered to reimburse me for my $200 in tolls and fuel to get there, my day off from work, or even apologize for the wasting 16 hours of my day..... This place is a joke. there are way to many other car dealers out there to waste your time on these guys. RUN away from here!!!! This truck is not as clean as it looks in the pics. take it from me, I drove 7 hours one way, and walked away from it!!!!!
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Response from Reedman Toll Chrysler Dodge Ram of Jenkintown:

Dear 345ss,
   The new management team here at Caitlin would like to extend our sincerest apologies for your experience here. Since your visit, our store has undergone a complete change in management from our General Manager all the way down to our internet management team. We have also brought an entirely new sales staff on board, which have been afforded the best education in product knowledge and customer service skills, that we could have possibly found  Your previous experience is 100 percent complete opposite of what the car buying experience should be, and can be. We now have a complet
 More ...
Jan 19, 2015
The sales woman I worked with was wonderful- for a car she does not sell , she understood the electronics and was professional and informative. I chose not to buy the car but Peter Freedman was awesome as well.
Is this review helpful? Yes | No
Jan 5, 2015
Dealer was trying to force the issue of selling the car on that date. With that being said... The car is still available for sale!
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Nov 16, 2014
Great service. But I'm now finished shopping for a vehicle. Thank you.
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Mar 4, 2014
a bit misleading when it comes to financing
Is this review helpful? Yes | No

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