Rairdon's Dodge Chrysler Jeep Ram of Monroe

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16413 W Main St
Monroe, WA 98272

Sales: (888) 517-6402

Service: (360) 805-5500

Today 8:30am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 22, 2017
did a good job following up
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Response from Rairdon's Dodge Chrysler Jeep Ram of Monroe:

Jim, Thank you for the great review. All of us here at Rairdon's Dodge of Monroe appreciate your business!
Oct 20, 2017
Gregknutson
Very prompt getting back to me. Discussed price on phone and they stuck to it. Bought the vehicle and they were very sensitive to my time getting me on my way. Thanks to the team and John Knudson
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Aug 22, 2017
quick response. pertinent answers. a bit pushy
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Aug 18, 2017
Greg was very nice and helpful. Unfortunately, their listings on CarGurus were inaccurate. They had two cars that I was looking for and both listings said they were automatic transmissions but when I showed up they were both manuals, which was a deal breaker for me. It felt like a waste of my time (and I do not live close by) due to someone not putting the correct information into a listing. Lesson learned: confirm over the phone the essentials before you drive to the dealership. They make mistakes too
0 of 1 people found this review helpful.
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Apr 12, 2017
JohnHellcat
10
Another great dealer
1 of 1 people found this review helpful.
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Dec 3, 2016
Very helpful and called back in a timely manner
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Oct 7, 2016
The car sold but the dealer called me repeatedly for days. I had to ask them to stop calling twice.
2 of 2 people found this review helpful.
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Jul 9, 2016
They were very pleasant, and responded back quickly.
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May 16, 2016
Outstanding timely communications with the sales staff.
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Apr 15, 2016
I decided not to get the car but the dealer was friendly and helpful nonetheless.
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Mar 11, 2016
High pressure salesmen and frustrating finance team. Try to upsell on gap. They have a huge selection though
1 of 1 people found this review helpful.
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Mar 8, 2016
Terrific experience. Bought the car that was listed. Very little "haggle" needed as car was fairly priced and exceeded expectations that I had going in. Salesperson John was awesome, very low pressure, very forward with facts an info. Highly recommend dealership - drove to Monroe from Sumner - worth the drive.
1 of 1 people found this review helpful.
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Jan 4, 2016
chammeek
5
The Internet sales manager, John, as well as the general sales manger, Scott, I delt with treated me with very little interest and at times even acted as though they could care less about my business. For starters, an appointment was scheduled to test drive/purchase the car and then once I got there I was handed off because the salesman was with another customer. Then, to compound things the listing for the car was not accurate as it listed options that were not actually available and the excuse was the listing was subcontracted out so it was just too bad. Lastly, I got the ultimate bait and switch in I was given a written quote on my trade in and then when they actually saw the extras not listed they tried to say the quote included these items...it turns out the original salesman that passed me off wanted to purchase the car for himself and didn't want me removing anything from the car. This was very disappointing and nearly caused me to not purchase the car. I hope this is not the regular way they do business...not very likely I will be a repeat customer.
2 of 2 people found this review helpful.
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Read 11 old reviews
Nov 10, 2015
One response email was sent to me. ZERO attempts were made to answer my questions reguarding the truck I emailed them about 3 times. Won't shop there.
2 of 2 people found this review helpful.
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Aug 28, 2015
Great staff!! John was so nice and friendly which eased the sale process..
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Jul 17, 2015
I liked dealing with Sean and Eric. Good to work with. I ended up buying 2 vehicles from them. Thank you guys for a good vehicle buying experience. I appreciate your time and patience.
1 of 1 people found this review helpful.
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Jan 26, 2015
In the end, I decided not to go with this model year, but while I was considering it, the dealership/internet manager was great to work with and not high pressure at all. I wouldn't hesitate to work with them on a vehicle purchase in the future.
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Sep 18, 2014
From the moment I entered, they were not interested in selling me the Tahoe I had originally came in for. Instead, they were trying to sell me another Tahoe and Denali that was way out of my price range...
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Aug 14, 2014
They were very helpful over the phone but I bought a car from elsewhere.
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Aug 3, 2014
The vehicle I as interested in sold the day prior to my inquiry .
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May 25, 2014
Manny and Mark were BOTH very helpful and went above and beyond to help me.
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Mar 1, 2014
Salesman (Cody) was nice but sale manager was disrespectful and not a smart business person. I took my business elsewhere.
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Jan 27, 2013
Answered questions quickly by email or phone . Professional, courteous.
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Sep 19, 2011
They suck. They lost a sale for a mere $389.00. I sold my vehicle for $1,500 more than they offered me on trade in. Now who was stupid?
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