Preferred Auto Advantage

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125 N Beacon Blvd
Grand Haven, MI 49417

Sales: (616) 935-9600

Service: (877) 703-5883

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 18, 2018
1961cadillac
They contacted me
May 5, 2018
Great Service
Dec 21, 2017
The experience was ok. I found the Pathfinder online and was impressed with room the vehicle had. The reputation of Nissan was also another deciding factor. I didn't have the vehicle checked by a mechanic but was reassured the vehicle was dependable and in great condition, so with nothing more than the sellers word and a test drive I purchased the vehicle. Within one week of ownership I notice a hesitation while accelerating between 0-15mph, and roof molding seal that's coming off. This car was said to have been inspected by a mechanic before it was put for sale. After noticing these issues I did more research and saw the hesitation could be from the cvt (transmission (recall)) which was a big problem with the 2013 and 2014 models, lots getting cvts repeatedly serviced, updated, and many, many transmissions replaced, in a number of cases leading to the vehicles being repurchased by Nissan (lemon law). This is frustrating seeing as the suv was supposed to be in great, dependable condition, especially costing 20k. So I'm going to track the hesitation that's slowly more noticeable daily and take it to a Nissan dealer to have the Pathfinder inspected. A second issue, less severe is the seal to the molding on the roof. After5 days this seal has came loose from the roof molding and was heard hitting the car as I drove, as if it were just tucked in and just came out. After going to the Nissan dealer I was told this is/was a known problem and the molding was defective and requires a new set, that has no seal and will cost $358 plus about $150 labor. For a part that was defective due to their own workmanship, or lack of. So whether this was rigged prior to my purchase or just came loose mysteriously from driving, it is still disappointing that this is not covered by Nissan, and since it wasn't noticed before the purchase and past the bumper to bumper warranty, will be not covered by Nissan or Preferred. So this experience has been disappointing. Hopefully the transmission issue isn't as severe as most have been, but I'm not holding my breath. As far as price, which I accept blame for, the vehicle was a bit overpriced. I've found several 2016s with similar mileage at the 18 to 19kk price point. More research on the history of this vehicles tsb issues, which include the above would have made this a vehicle I passed on. For 20k transmission work isn't something you should be worried about. Live and learn, that's how these places and the people who sell these vehicles get paid. Never trust, take the car to a knowledgeable mechanic of that brand vehicle, and research recalls and technical service bulletins before you purchase from this company or any other. It's the salesmans job to sell you the vehicle, telling you it's great, to sell you the car. Not many care much about what happens after you leave the lot, and most know very little to nothing about that car other than they drove it a little maybe and it sounds good, or they were told it's good. Other than that things went fast!
3 people found this review helpful.
Dec 10, 2017
Very attentive to our needs and professional.
Dec 4, 2017
capthaak
I bought the car and they fixed some realitivly small items to make sure we were happy with the car.
1 people found this review helpful.
Nov 20, 2017
Wrote us an e-mail
1 people found this review helpful.
Jul 11, 2017
Salesman was great
1 people found this review helpful.
Nov 28, 2016
Chris Mills work with me from the initial email following my request to the final sale. Chris was knowledgeable and efficient.
1 people found this review helpful.
Sep 12, 2016
Contacted me. I found a more local carl
0 people found this review helpful.
Aug 14, 2016
The salesmen was great. He made buying the car fast and easy!
1 people found this review helpful.
Read 6 old reviews
Dec 14, 2015
Good people to work with. Very friendly and responsive. Got a good vehicle at a fair price.
1 people found this review helpful.
Sep 17, 2015
Already sold... they should have pulled the ad when it sold. Oddly, not many people care to follow-up only to find it was sold. Tools like CarFax will tell potential buyers when it was registered. The was one of those cases.
0 people found this review helpful.
Apr 3, 2015
Very good....helpful, but didn't call with pressure.
1 people found this review helpful.
Mar 7, 2014
The dealer was kind enough to drive the car to my mechanic for inspection.
1 people found this review helpful.
Sep 22, 2013
helpful searching
1 people found this review helpful.
Aug 13, 2013
Dealer called that night after internet inquiry and was nice to talk with the next day.
1 people found this review helpful.

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