Open Road Chevrolet

Great customer service

Was a pleasure buy a car there Andres was professional and give us a good service

Friendly and easy

Communications have been very good. Ms. A.M. responded quickly and has not been pushy in any way. Very helpful actually. I have not gone through the purchase process as yet, but communications and follow up have been pleasant at this time.

Good

This was a GREAT EXPERIENCE!!! Ashley was my sales rep., and couldn't have been more helpful throughout this purchasing process. Sadly my credit union was a little slow, getting the check to me, so the car I wanted was gone by the time I had my check in hand. My take away is: pull the trigger, get it done, or else someone other than you will drive your dream car!

Car was as described. Fair price. Professional experience.

Good expirience

super responsive to my request, just not the right time for this particular car.

Although I ended up not purchasing the vehicle (personal reasons) Ashley was very helpful.

unwilling to negotiate. Wasted an entire morning driving all the way up there in the rain only to spend about 15 minutes trying to make a deal. No recomendation from me.

Prompt and very professional.

The dealer returned all calls.

Car was super overpriced

No credit connections

Very good communication. Easy to work with.

Great dealer

Overpriced!!!

I am located in Alpharetta, Georgia and was shopping for a rather expensive Mercedes-Benz. I was looking on line to check availability of the Mercedes I was looking for and saw a car I was interested in at Multi Chevrolet in NJ. I have never shopped online for a vehicle. Further I had no knowledge of Multi Chevrolet. I contacted them via email. Eileen, from Multi Chevrolet, responded that same day and the dialogue began. The vehicle I was interested in had an original Sticker price of $189,680. This is not the type of automobile I would simply purchase without developing a feeling of trust between the dealer and myself. After several days of questions from me to Eileen and quick, accurate responses, I decided to pursue the vehicle, if in fact it was, what they claimed. I never felt pressured and Multi Chevrolet and their representatives, including John (Sales Mgr.), David (General Mgr.) and Alex (Finance Mgr.), were as professional and forthcoming as one could want. Upon placing a deposit on the vehicle and setting a time to come up and view the automobile, John, further sent additional pictures of what he felt might be ANY possible objections I may have before making this trip. It was obvious to me at that point, John & Multi Chevrolet had experience working with exotic, expensive cars AND most importantly, had experience knowing the concerns and how finicky those of us pursuing these types of vehicles could be. John sent photographs of any potential items on this vehicle which may have been a deal breaker in order to insure I was aware of the complete profile of this vehicle. Further, besides the carfax, which is a good barometer, but not everything one needs to make a decision of this magnitude, John gave me millimeter paint specifications, which are determined by a magnetic pull-off electronic gauge to verify, by measuring, the thickness of paint in millimeters and/or microns of the automobile. These gauges are used by those in the auto industry to determine that the vehicle's paint thickness matches the manufacturers specifications. This tells the user of this device IF the vehicle has had any body damage as the thickness of the paint would not be congruent throughout the vehicle. In the case of the Mercedes-Benz I was looking at, the original paint specs should be between 4 & 6 mm throughout the car. Any less or more would indicate paint work had been performed. The vehicle was immaculate. I visited Multi Chevrolet on a Monday. They were extremely hospitable, showed me many other exotic vehicles which they had available, (some were more expensive that the Mercedes I was there to view) and their staff was very professional. NEVER did I feel pressured or uncomfortable about the vehicle I was there to consider. The deposit was always refundable if I decided not to purchase the vehicle. I paid for the vehicle with a check and their finance manager was able to secure a very reliable 4 year,100,000 bumper to bumper warranty for me at an extremely reasonable price. I called the company offering the warranty to insure the coverage I wanted would be included. Again, this was verified. This was extremely important, as with most exotic vehicles, because at the end of the day, I was purchasing an unknown. I felt it manditory that IF there was ANY, problems (other than normal wear), which I felt would be minimal since the vehicle I was interested in only had 5,800 miles on it, there would be a verifiable warranty in place. This vehicle, as with any high end performance exotic, could potentially have mechanical issues which could cost tens of thousands of dollars. With ANY vehicle, even purchasing new, you are throwing the dice after you take ownership. I purchased this 2007 SL65 AMG, had it brought down in an enclosed carrier, and must say, this first time experience purchasing a very expensive vehicle, could not have gone more smoothly. All items were supplied with the vehicle. John, has contacted me several times since the purchase to make sure all is well. I would, without hesitation refer anyone interested in this type of purchase to contact John at Multi Chevrolet. I would like to thank those at Multi chevrolet for their assistance in this vehicle purchase.

Professional honest and very easy to work with. A great experience.