NorthStar Mitsubishi

4605 Northern Blvd, Long Island City, NY 11101

Sales: (346) 444-1509

Service: (347) 442-7355

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 3, 2017
Good Service !
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2017
obiking
Very wonderful Dealer. Alex help me seen the cars they have. I will come back again to finish up. Thanks
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 18, 2017
rhodey
They helped us get the rate that was best for us. Were very honest about their practices and made us feel comfortable about our decisions and needs. They were also very accommodating as we had a very unique circumstance.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 31, 2016
Big layer be aware he will charge you $2300 for inspection so called certification. He blame cars gurus for wrong prise of the car
13 of 13 people found this review helpful.
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Dec 11, 2016
Dealer had me thinking it was a LTZ and it's only a LT only found this out from my insurance company when I was putting insurance on this vehicle . So I call Kenny back he stated I was always looking at the lLT but it's the same as a LTZ I Did not by the car no more long distance buying cars for me .I see he still advertising that truck as a LTZ
13 of 13 people found this review helpful.
Is this helpful? Yes | No
Dec 10, 2016
Since I was coming from far away, I called up to find out the out the door price if I paid asking price. They refused to tell me saying they don't negotiate on the phone. I explained that I was not negotiating and simply wanted to know the all in asking price so I could assess the additional fees. They would not tell me. It was ridiculous.
14 of 14 people found this review helpful.
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Dec 2, 2016
Classic case of bait and switch They didnt have the car i looked at online but had "similar vehicles at close to that price " i left heartbroken
16 of 16 people found this review helpful.
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Jul 13, 2016
My wife and I were very happy with the way we were treated. We walked in told them what we wanted and the deal was done fast and very professional.
3 of 7 people found this review helpful.
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Apr 11, 2016
Worked with Arthur. Very professional, and even sent back a pair of Ray Ban sunglasses i left in the car. Lots of nice vehicles. ++++++++++++++++++++++
3 of 4 people found this review helpful.
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Mar 28, 2016
Javsrocks
GoodDealer
1 of 6 people found this review helpful.
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Mar 1, 2016
Car price on website isn't price of car when I went to meet with them. $5k difference.
21 of 21 people found this review helpful.
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Jan 26, 2016
Horrible. Rip off. Price advertised was not actual price. Salespeople uninformed. Cas not maintained.
14 of 14 people found this review helpful.
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Aug 5, 2015
After verifying I would be in for a test drive several times even a few hours before I was to come in. The car was still in the back of the lot at least five cars deep. Sales man had no intention of a test drive until after I purchased the car. The price quoted on your website I was prepared to pay in cash and they upped the price $3000. I wouldn't recommend them to anyone.
17 of 17 people found this review helpful.
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Jul 25, 2015
5 stars
1 of 4 people found this review helpful.
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Jul 24, 2015
The price was not $8995, it was $10,000. Even though I went there with documentation stating that will sale me the car for the Internet price if I brought in the print out; they didn't want to honor their own agreement. They also wouldn't take off the money they told me they would take off from the Internet price. I could have left with that car that same day if they would have just been more accommodating and honest. The car rides great & is in great shape, so I do give them credit for that. however, their customer service skills are the worse and their words mean nothing. But I'm glad I didn't get the car from them because, I came across a 2009 Toyota Matrix with 25,000 miles and left with the car for $8,460 and that was with everything included. So in a way I'm glad that it worked out the way it did. I traveled an 1 and a half there and 3 hours back home due to the heavy traffic and spent over $16 in tolls and spent a lot of fuel for them to lie to me and try to play me like a fool. Be aware of the money hungry wolves in that place. The prices they give online is not what they sale the car for at the lot. They also treat you like you're an idiot and don't let you speak, they immediately cut you off and try to hassle you. But as we all know that's what salesman due, it times they stopped that bs and start being honest people. We are all in the same boat here. They want to make money yet don't want to be realistic of people's time, financial situations, or have the decency of being honest with those who look at their site. If the car is $10,000 then that's what should be on the website not $8995 and then try to bs you about it. Vanessa was nice, the managers are not helpful, the financial manager is a joke,and John was nice to a certain point, but tried very hard to talk to me & my friend like we were born yesterday and seemed like he didn't want to help even though he said he was trying to help. They also only let you treat drive the car around the for a few mins, not enough time to really feel the car out.
17 of 17 people found this review helpful.
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Jun 9, 2015
Arthur and Jason was great . Thanks guys!
0 of 2 people found this review helpful.
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May 26, 2015
Well the price of the car advertised isn't the same in the store. I called there and the sales person wasn't very patient to explain the difference. On their website and on Cargurus the car was advertised for $9.5k but when I called he said the price is $13,000.00. Hard to understand but $9.5k to to refinance I guess. I told him I want to pu cash for the car and he said then it is $13,000.00 ????????? If I know a little bit of business if you pay cash for something you could expect a fair discount instead of a higher price. Makes no sense for me.
6 of 7 people found this review helpful.
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May 25, 2015
Excellent
0 of 4 people found this review helpful.
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Read 11 old reviews
Feb 13, 2015
Extremely helpful & professional
0 of 3 people found this review helpful.
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Jan 3, 2015
Buyer beware!!!! Angel the salesman NevEr mentioned a $2000 DeaLer fee which was deceptively tacked on to our loan. They also claimed that Capital One wouldn't finance the car without a warranty which I find hard to believe cuz the warranty costs $ therefore the bank has to lend more, but we wanted a warranty anyway.. Make Sure You Look at Your Paperwork!! We didn't and it cost us $2000. It's sad that a big store like this has to rip off hard working people that were just looking to get a car....Go somewhere else if you need a car and value honest service, you won't find it here! The prices you see on Car Gurus are really $2000 more, which they won't tell you they will just put it on your loan!!!
8 of 8 people found this review helpful.
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Apr 25, 2014
Was told car was in stock and when in route to purchase,car was sold.
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Apr 19, 2014
Had great experience at Northstar, waiting to get my down payment and will purchase a vehicle from them !!!!
Is this review helpful? Yes | No
Mar 27, 2014
Wouldn't sell car to me if I didn't finance through them. Not even a cash deal. Also dealer fees are insanely high!
Is this review helpful? Yes | No
Mar 19, 2014
Excellent service
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Oct 6, 2013
Very responsive and professional over the phone. The car that we looked at seemed like a great deal; priced way below KBB value. We asked the saleman why it was so cheap and his answer was that they just happened to price it low. Well, something fishy was going on b/c during the test drive, my wife's seatbelt was soaking wet and smelled AWFUL! She ended up with big wet smelly stain on her shirt. Our guess was some kind of mold and that the seatbelt was wet b/c it was in a flood or something. But we have no idea. I don't know what happened to this car, but it seemed that the dealers must have known something since the priced it so low, but they weren't telling us.
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Sep 17, 2013
On the phone before I went they said car had clean car fax when I got there after driving an hour away from my house they showed me the car fax and it had a major front end accident ..total waste of my time
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Aug 18, 2013
They was very nice and helpful i did buy a 2006 rt charger from them.good dealer
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May 2, 2013
Sticker price was high, brought to their attention internet price was alot lower...they honored it with no problem...but it wasn't negotiable...my rep, was a new employee so he was alittle inexperianced but was very open, personable and honest...which i liked...final perchase price was a bit higher due to a shop fee for tune up and detailing of the vehicle, state tax, warranty and loan interest....but thats anywhere....overall they treated me good...
Is this review helpful? Yes | No
Dec 18, 2012
Don't be fooled with their low prices. They tried sell the vehicle for $3000.00 more than their advertised price when you get there.
Is this review helpful? Yes | No

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