North Auto Sales

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9880 North Cave Creek Road
Phoenix, AZ 85020

Sales: (602) 678-4444

All reviewers have been verified to have contacted this dealer – Learn More
Feb 6, 2018
GuruZYXJH
never responded I went up there and I asked for help and they said OK they never came back out
Nov 15, 2017
mdgolab
Responded promptly but when I went to see vehicle,they lost the keys to it and I waited 3 hours while they looked for them( never did find them) very friendly staff just not that organized
Mar 19, 2017
Fast response
3 people found this review helpful.
Dec 23, 2016
No follow up contacts made from this dealer. They wanted 3 grand down for a $5950 priced vehicle (mind you my credit score isnt horrible being at a 600) so I asked if they'd do 90 days same as cash & never heard back from them. This to me is poor customer service & would never recommend a dealership who operates in this manner. Happy hunting!
4 people found this review helpful.
Jun 24, 2016
The entire staff was helpful and went out of their way to accommodate my requests. I would definitely do business with again.
0 people found this review helpful.
Read 6 old reviews
Apr 6, 2016
This truck looks great in the photos. NOT so much in person, the door handle and arm rest fell off in my hand. Also, this dealership's website is very misleading!!!!!
4 people found this review helpful.
Dec 14, 2015
Dealer contacted me in a timely manner and the did give me other suggestions for a vehicle
Oct 27, 2015
small lot good service more for the younger kids. the truck we looked at was real nice but too much lift. salesman would not sell me his personal truck but that got close.
Mar 28, 2015
I send an online inquiry regarding a vehicle to which I never received a response. I made a call the next day at which I was told they wanted to email me a carfax of the vehicle and for me to submit an online application. I did that and called them back, I was then told there was a discrepency with the vehicle. They had photos of the milage at 92,000 (and some change) yet carfax had reported 97,000 miles on the vehicle. They were unsure what caused this....Still interested in the vehicle, I told them I submitted the application and asked if there were any updates because we wanted to test drive and see the vehicle. I was told they would call me back. The next day, again no email no call. I gave them another call and they told me the convertible top was broken and they were debating on pulling the car offline. Again, still interested in the vehicle regardless of the milage and top, they said they would discuss with the manager about how to handle to the cost of the repair and sale of the vehicle and was told they would call back....Again, another day and no call....I called back and was told that there was no response yet regarding my application and the manager was not informed about my interest in the vehicle and about figuring out a solution to repair the top or adjust the cost.....He wanted my application response before talking to the manager....Again, I was told I would get a call back and still nothing...There are no business hours listed, I have been calling to get a final answer before moving on to other vehicles and have not received a response or anyone answering my calls. Milage discrepancy, broken top, no call backs, no email responses...ZERO follow up or any assistance in purchasing their vehicle whatsoever. Pretty bad for business I'd say....too bad.
4 people found this review helpful.
Feb 16, 2015
Very nice cars and awesome prices! Sooner or later in the future maybe will get another vehicle from them.
0 people found this review helpful.
Oct 7, 2014
The Mustang was in poor condition and car lot over full of vehicles. Could smell auto painting from back of building.
1 people found this review helpful.

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