Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

http://audi.niello.com

Sales: (916) 414-9910

Service: (877) 370-9296

Today 9:00am - 7:00pm

(Closed Now)

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Sales Reviews (10)

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NSX_1393

Jul 27, 2017

Great response

Is this review helpful? Yes | No

Sharome

Jun 18, 2017

Good response and prompt feedback on a vehicle I had interest in.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Leland

May 8, 2017

Dealer responded immediately, sent pictures immediately and followed up.

Is this review helpful? Yes | No

May 3, 2017

Quick response - prices about 5-10% higher than other people dealers (even at end of month).

Is this review helpful? Yes | No

Response from Niello Audi:

Thanks for the feedback Mo. I hope we were able answer all your questions you may have had and I'm sure you can understand that we hold high expectation here at Niello Audi, so we only keep the best of the best when it comes to vehicles and we price our vehicles so they are at market value. This way the consumers know they're buying a great vehicle at a valued price from the right dealership. Feel free to reach out to me direct at 916-826-6602 if I can be of any further assistance.
Thanks...
Ron Bolton, BDM, Niello Audi

Scott

Apr 16, 2017

Todd was a great salesperson. He spent hours with me test driving, then got me in to the perfect car. The rest of the team was easy to work with. And they were responsive when I needed to have a smal fix to my new car. I would definitely buy another car at this dealership.

Is this review helpful? Yes | No

Vikrant

Jul 18, 2016

Prompt follow-up. I ended up looking at a different car, but these guys were good.

Is this review helpful? Yes | No

Mike

Jun 23, 2016

Both Kyles were excellent. Responded to all my questions in a timely manner.

Is this review helpful? Yes | No

Response from Niello Audi:

Thank you Mike for telling us about your experience with Niello Audi. We strive to make the customer experience an enjoyable one the will help you feel comfortable in referring your friends and family. Both Kyle Fazelian and Kyle Reid are great employees and definitely try to exceed their customers expectations. Thanks again from Niello Audi

Andy

Nov 23, 2015

was not impressed to drive there and see the car I wanted to have over spray paint on the rear bumper and front bumper and the car fax to say it's a clean title. I think the dealership should take some ownership and responsibility and not play stupid and say the car wasn't painted when it's obviously with the paint over spay.

Is this review helpful? Yes | No

Response from Niello Audi:

Thank you for bringing this to my attention. At the time of your review submission, we we’re not involved directly with Car Gurus. We have just come onboard with this company and look forward to helping assist every customer with exceptional service and we understand that a quick response is extremely important. I would like to discuss your experience with you in more detail so I can help provide a better experience. I sure the vehicle in question is no longer here, but I would still like to discuss. The experience you describe should not happen. If you are willing to call me directly,

More ...

Kurt

Oct 8, 2015

The Niello salesman went above and beyond to get me into this car. Thank you Tommy!!

Is this review helpful? Yes | No

Response from Niello Audi:

Kurt, Thank you for the kind words and we truly welcome you into the Niello Audi family.
Please allow us to help you with any future vehicle needs and we can't wait to see you during your normal maintenace schedules. Thanks again...

Michele

Aug 21, 2015

The experience was good overall.

Is this review helpful? Yes | No

Response from Niello Audi:

Thank you Michele for the review, We are constantly trying to improve and your feedback is always welcome. We pride ourselves in providing excellent service in a timely manner. We hope that your experience with us, makes you feel comfortable to recommend our company to your friends and family.
Thanks again and enjoy your vehicle...

Read 9 old reviews

centauri

May 22, 2015

We worked with Phillip in sales and Steve in finance. Pretty typical dealer sales tactics, though never pushy or rude, knowledgeable about their products and very cordial and attentive to customers.

Is this review helpful? Yes | No

Response from Niello Audi:

Thanks for your feed back Centauri, Phillip and Steve both understand the importance of customer service and exceeding their expectations.It appears that they did in what you wrote in your review. We hope that we have done well enough so you can call us your family and allow us to help with any vehicle needs in the future.
Thanks again...

penutt2

Jan 27, 2015

They never got back to me until I contacted them directly through their website. I asked for more photos and haven't heard back since.

Is this review helpful? Yes | No

Response from Niello Audi:

Thank you for bringing this to my attention. At the time of your lead submission, we we’re not involved directly with Car Gurus. We have just come onboard with this company and look forward to helping assist every customer with exceptional service and we understand that a quick response is extremely important. I would like to discuss your experience with you in more detail so I can help provide a better experience. The experience you describe should not happen and I would like your help to make sure it doesn't happen again. If you are willing to call me directly, I am available at 916

More ...

Lee

May 31, 2014

I gave them five stars, they were helpful I just clicked on wrong car. I was looking for a Porsche

Is this review helpful? Yes | No

Michael

Nov 29, 2013

Just stopped by to look at an A3. Very helpful, no pressure.

Is this review helpful? Yes | No

Robert

Nov 28, 2013

My spouse and I were treated with respect and courtesy during this process. We have related this positive with friends and relatives. Robert

Is this review helpful? Yes | No

karen

Jul 11, 2013

Went here to test drive car. Salesperson was snooty and completely unprepared to assist us. We walked around lot for 20 minutes only to find she had the keys for a car that was already sold. She made no effort to show us any other cars, simply said 'oops sorry' and walked away. I ended up buying a brand new car from another dealer.

Is this review helpful? Yes | No

Feb 20, 2013

responsive & very accommodating. A pleasant experience.

Is this review helpful? Yes | No

Xian

Feb 8, 2013

nice

Is this review helpful? Yes | No

Audiman

Feb 27, 2012

Very unprofessional sales staff. They sold the car we were going to buy out from under us even though we had agreed on a price.

Is this review helpful? Yes | No

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