Newbold BMW

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1283 Central Park Dr, O Fallon, IL 62269 - Map & Directions

Sales: (618) 628-7300

Service: (618) 628-7300

Old Dealer Reviews

Jul 21, 2013
Great buying experience. Called and made purchase same day!
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Jul 15, 2013
I responded to the dealership and they could not locate the car. They called me the next day to inform me the car was no longer for sale.
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Jun 24, 2013
They won't come down on price but, have had car for over 125 days and I was going to pay cash that's their lose.
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May 10, 2013
Lied to us about what car was available on the lot.
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Apr 21, 2013
When I saw the car online, i emailed them and responded quickly and they told me the car is available and we will keep it easy for you to look. So I drove 40 miles to the dealer. But the car was already sold the day before and I received the worst customer service there in my whole life. Even the sales person had no knowledge of cars or the price of the cars.worst ...... I wouldn't recommend anyone to go there.
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Feb 16, 2013
price to high but nice people to deal with
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Dec 4, 2012
Did not buy their car but salesman and staff where very helpful. I wasn't pressured. I would definitely go there again for my next purchase or recommend them to a friend.
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Jul 31, 2012
Very helpful and understood my needs
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Jul 15, 2012
jewelrn1
Horrible experience. They were hoping because I was a women they could dump a car on me for top dollar. They brought me the wrong car fax with no accidents. I noticed it was the wrong car fax. When they brought me the correct one surprise. Right side impact. Now the answer to what I asked earlier. Why didn't the fender & hood line up the same on both sides. They didn't know, but the car fax tells all. Thank God! Then they tried to play it off as a deer hit the car. Wouldn't the car fax have said that instead of right side impact. Hit another vehicle. There was also hail damage that I identified. Then of course it was verified by them after I pointed it out. Also the front bumper had an impact with damage that they weren't aware of until I pointed it out. REALLY? I guess they didn't expect a women to have noticed the flaws. They were hoping I'd walk in from over 1 hour drive to come see my dream car & say EWWW, PRETTY! I'll buy it. The car fax at this point only has the 1 accident listed. They haven't identified the 2 I mentioned yet. They tried to pull more, but it's too unbelievable to go into every detail. Bottom line they didn't take my offer which was very fair considering everything they hoped wouldn't be noticed by an uneducated consumer. They said they were holding firm to their price. Hopefully everyone will read these reviews so they can be protected against low life sales people just wanting to make a buck. I will be sure & stick with dealers that I have proof are reputable & care about my satisfaction along with their sale. My search for a 2011 535i x drive in Black Sapphire w/venetian beige leather interior, under 10,000mi. cont. Just in case anyone was wondering which vehicle to be on the look out for. Good Luck:)
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Feb 24, 2012
Chip, the salesman was very well versed in the features of the Camry. Also, he was realistic about dealing a bit. We bought a 2010 Camry XLE V6 with many options (NAV) for $20k, a better deal than the one for the 2007 XLE I4 at Green in Springfield.
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Sep 30, 2011
Their sales team is outstanding!
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