Mudarri Motorsports Co

13131 NE 124th St
Kirkland, WA 98034

http://www.mudarrimotorsports.com

Sales: (425) 549-9606

Today 10:00 AM - 7:00 PM

(Closed Now)

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Sales Reviews (32)

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Apr 10, 2018

Scirocco_1427

Very helpful and communicative!

Is this review helpful? Yes | No

Mar 30, 2018

Robert

Fantastic, no pressure salesman

Is this review helpful? Yes | No

Mar 11, 2018

Alex

I had to deal with incompetent seller, he offered $2000 less for my trade saying there is no difference in value between v6 and v8 version in process couldn't buy the car., didn't wanna loose $2000!

Is this review helpful? Yes | No

Feb 3, 2018

They promptly responded to my contact email. They responded promptly to my contact message

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Jan 18, 2018

Sean

They where the best to work with and would steare anyone there way and would definitely go back again

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Dec 28, 2017

GuruD6P7Z

I got the impression my money wasn't good enough. I was Completely dismissed as a potential buyer. The salesman there, apparently have too high of standards to accept my business. The salesman didn't try to work numbers with me at all. Asked me my offer. I told the salesmanmy iffer, he said that was too low. Which its not. Because 2 weeks later the price was dropped again. And is now 1000 more than what my offer was. I don't know if I just talked to a guy that just didn't want to work that day or what. But the service I received was a 2 out of 10. Wasn't impressed at all.

6 of 7 people found this review helpful.

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Nov 10, 2017

Pura

Staff were very helpful, courteous, professionals, friendly and eager to negotiate.

Is this review helpful? Yes | No

Nov 5, 2017

Ford97

Fast response, Great looking vehicle.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you so much! We take pride in how we conduct our business and we are so happy to have your business!

Nov 4, 2017

Pumaro

They took a while to call, I had already gotten my car with another dealership but they sounded promising

Is this review helpful? Yes | No

Response from current dealership owner:

We apologize we were unable to earn your business, thank you for interest! We will look into our follow up process to improve, thank you for your feedback!

Oct 16, 2017

Trudeau

Spoke with a person named David on the phone. He seemed to have no knowledge of the vehicle we were calling about and when we asked questions concerning the a few details upon the vehicle, he seemed inexperienced and became rude. We will not be in to see any vehicles at this dealer.

8 of 10 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We apologize for your less than ideal experience, we have spoken to this individual and can assure you this is not how we conduct our business. We hope to earn your business in the future, let us make it up to you!

Oct 11, 2017

david

yes they gave me info and was helpful and willing to work on the price of it

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you David for your review! We are happy to hear that you received the information you were looking for and were able to find a compromise that worked for you.

Sep 8, 2017

Maxs911

Had a great experience with them. Car was exactly what they advertised. Will definitely do business with them again! Mookie was helpfull every step of the way.

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We are so glad that we were able to earn your business, thank you so much for your feedback. We look forward to seeing you in the future!

Aug 10, 2017

Bismark

They were very friendly and professional

Is this review helpful? Yes | No

Response from current dealership owner:

We try! Thank you for your review, we were happy to have met you!

Jul 13, 2017

503multi

Good communication. I did not purchase the vehicle

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for stopping by! We will hopefully be able to earn your business in the future and look forward to seeing you soon.
If you are looking for anything in particular, please don't hesitate to reach out to us! We are more than happy to help you again!

Jul 7, 2017

mitsubachik

They contacted immediately after I submitted the request. When I visited, they were courteous and friendly.

Is this review helpful? Yes | No

Response from current dealership owner:

We pride our selves on our responsiveness and are continually trying to improve. Thank you so much for your review!

Jun 23, 2017

Cathy

The dealer sent an email inviting me to see the car and answering my questions, I did not go see the car.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for your review! We are disappointed we were unable to meet you, but if you are still looking, we would love to assist you!

Jun 3, 2017

deanna

Answered all my questions in a timely matter

Is this review helpful? Yes | No

Response from current dealership owner:

We are happy to hear all of your questions were answered, we try to be as transparent as possible. Thank you for your review!

May 30, 2017

Roy

The truck that they had listed online condition was in poor condition and that was not advertised before I drove an hour to the dealership. I dealt with 3 sepetate sales people never introducing the next sales person in the had off. I would never go back

5 of 7 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We are disappointed to hear about your less than perfect situation. We try to take detailed pictures, post carfax for every vehicle, and answer all questions, but sometimes a vehicle doesn't meet a customers preference. Thank you for coming out and meeting us, we will take your feedback into account during our next customer experience. We hope to earn your business in the future and make it up to you! Please do not hesitate in reaching out to us!

Apr 25, 2017

KRYSTLE

Great experience here. Staff was friendly and very helpful!

Is this review helpful? Yes | No

Response from current dealership owner:

We are so pleased to hear that you had a wonderful experience. Thank you for your review and hope we are able to earn your business again in the future!

Apr 13, 2017

Sentra_983

I didn't look at the truck in person. Rick was very helpful by our conversations

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for your review! We are glad we were able to help and answer your questions. Hopefully we can earn your business in the future!

Feb 15, 2017

Lori

Good , quick to respond. Nice salesman, no pressure..

4 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for your review! We appreciate your honest feedback.

Feb 5, 2017

Rob

Dealer responded with real answers to my questions. Shows genuine respect for their online shoppers. I haven't yet been to their business, but expect to be treated honestly.

4 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for your feedback! We are very happy to hear that your experience was exactly what we are looking for! We hope to earn your business in the future.

Jan 19, 2017

steven

I was contacted in a timely matter by one of the sales associates. Only having talked over the phone. I found them to be very pleasant,and personale. They were helpful and had a great personality which made me want to purchase the vehicle.

4 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for your response, we work very hard to provide an ideal customer experience. It was a pleasure meeting you and look forward to more business in the future!

Nov 27, 2016

Aaron

Nice cars on the lot, seems to have quick turnover, super friendly, not pushy, timely responses and good follow up, comparatively great customer service.

7 of 8 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We are so happy that we were able to provide you with a great customer experience! We hope that we can earn your business in the future as well.

Nov 18, 2016

Booty

Dealer responded right away. Vin was wrong or salvage tiltle. I requested a correction from dealer. Still wouldn't come up on Lexus for service history. Passed on this one.

4 of 6 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We pride ourselves on our response time, but disappointed to hear you had a poor experience. We don't sell lemons or salvaged titles undisclosed, if we happen to receive a trade with either of these circumstances, all information is transparently shared and acknowledged to any and all potential customers. All of our cars have Carfax available free of charge on our personal website to provide all information available as well.

We apologize for the inconvenience and hope we can earn your business in the future.

Oct 25, 2016

Jake

Tony called me right back and went out of his way to answer difficult questions

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for your feedback and we are so happy to hear you had a great experience!

Oct 20, 2016

Just looking out

They are selling a 2013 Shelby with a older Shelby motor in it. The year and mileage of the motor is unknown and they have no additional information on it. Very suspicious. They are selling it at 2013 Shelby price also.

8 of 11 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

This is news to us! I think you may have the wrong dealership?

Oct 14, 2016

Terry

They sent me an email saying the car was still available but I had requested a CarFax; Nothing more was mentioned. There was no phone call.

7 of 8 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We are sorry to hear that our correspondence fell through the cracks, this is not how we like to conduct our business. We apologize for the lack of communication!

All of our Carfax are available on our website free of charge, but this wasn't properly communicated. We hope that we are able to earn your business in the future and make it up to you!

Oct 10, 2016

Mike

Mookie responded right away....answered my questions, and offered to check to see if the car had oprions I inquired about.

2 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We are so happy to hear that you were properly taken care of. We love Mookie too!

Sep 17, 2016

Brett

Friendly people. Fair deal. The only issue was not itemizing the work their mechanic did to my vehicle before I purchased.

2 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for your review! We are happy that we were able to provide a good customer experience and thank you for allowing us to earn your business. We would have been more than happy to provide an additional itemized list for you! If you need work done in the future, we would love to help!

Sep 8, 2016

cindy

Car was FILTHY car top wouldn't go up the man showing car didn't know anything about car I knew more.

4 of 6 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We apologize for the poor presentation, we get every car detailed and pride our selves on maintenance of presentation in between test drives. Unfortunately, it sounds like we missed the mark on this one. We try to supply all information that we know from Carfax and any additional records we have on each vehicle available. What additional information were you looking for?

We hope that we can get the opportunity to earn your business in the future and show you a better customer experience.

Apr 26, 2016

Chris

Didn't have pictures. Still waiting

3 of 4 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We are disappointed to hear that our ad hasn't met our standards. Were pictures not available on CarGurus or on our website? Sometimes we post "coming soon pictures" as place holders until cars arrive from transport, but as soon as cars are available, we post detailed pictures. We apologize for any and all inconvenience.

Read 10 old reviews

Apr 4, 2016

francis

Though we didnt get the deal, morgan was nice and very helpful..

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you! Sad to hear that we weren't able to close a deal with you, but we are happy to hear you had a good experience! We love Morgan too!

Mar 22, 2016

Jim

It took them 2 days to get back to me and then the boss was using the truck for a move

4 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

This is definitely not how we conduct our business on a daily basis, we apologize for this less than ideal experience. We hope that if we are able to earn your business, that we can show you the experience we want all of our customers to have.

Mar 8, 2016

Barking_Dawg

Great communications & Super Price. Sadly my wife wouldn't go for it. You win some & this one I lost!

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for the review! We hope you and your wife stop by again and hopefully we can earn your business in the future!

Mar 3, 2016

Travis

Fast response and upfront honest communication about the car. Very accommodating to our schedule! We didn't end up buying, but wouldn't hesitate in the future.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you! We look forward to earning your business in the future!

Feb 22, 2016

Mike

Quick response was provided.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for your response! We try to be available and transparent with all of our business!

Feb 16, 2016

Mike

We had good contact but the car deal didnt pencil out, but costumer service was great.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

We are disappointed we couldn't close the gap, but we hope to earn your business in the future! Thank you for your review, customer service is very important to us.

Dec 30, 2015

chris

Was helpful

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you! We try to be as helpful as possible!

Nov 2, 2015

Larry

Most helpful, even found a way for car to be sold to me here in California. Very very accommodating.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Better late than ever! Thank you for your review, we value your customer experience.

Aug 25, 2015

Anonymous

Not enough follow-up. Asked that I accommodate their schedule. Didn't appear too eager to sell it.

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for your review! How can we earn your business in the future?

Aug 13, 2015

brockprince

Max was fair in dealing with me and was diligent in following up afterwards. However, upon arriving at an agreed-upon time, I had a hard time finding someone that could show me the car I was interested in.

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Hi, we are Sorry we could not make in time as we are stuck in some traffic, and our lot attendant was out to lunch, We will make sure this will not happen again.
Sorry for the inconvenience .

Thanks

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Mudarri Motorsports Co