Miami Auto Broker

Terrible communication from their team. Many unanswered phone calls, emails, and questions leading to the vehicle I wanted being sold to someone else. Could be different if you go to dealership, but for out of state buyers I highly recommend against it as they are terrible at communication. It felt like I was bothering them every time that I called and they were too busy to be bothered! I was trying to work out a deal with not ideal credit and during the process Miami autobroker took the vehicle off of CarGurus and sold it on EBay and didn't say a word until I continued to inquire on status.

Spoke with Al, very nice and helpful.

They did a great on with Contacting info!

I have been watching the market for quiet sometime, I am interested in buying the Maserati GHIBLI. Dealership has a nice inventory or cars but when I arrived on site to view the car I liked the car so much I filled out a credit app online on the spot without even driving the car. When filling out the online Application There was a computer glitch & my information was lost which was very suspicious Seems like they don’t have any Hyber-security in place I actually had to go and get the salesperson to come and assist me in filling out the application online We finally completed the application I took a few pictures of the car And i left The process took days They contacted me & told me & reprentative from a credit bureau was going to call me in the morning to discuss the loan agreements. In the morning a rep did call, the phone connection was a little bad, he asked a few questions and said he would call back later. He never followed up I went to the dealer They told me I needed a co-signer I contacted sales to let them know I do have a consigner but haven’t heard from them since So now I filled out a credit application for no reason. I have no idea how the deal was worked or formulated, dont no how much down payment they were requesting No information In addition i have a co-signer but I am not having my co signer go through want seems to be very questionable procedures. It doesn’t feel like it’s Official It seems a little shady unfortunately But the staff were very helpful but I didn’t no where I stood in purchasing the car. Thanks It’s Ashame cause I really was trying to decide between the Mercedes Benz E550 & The Ghibli They were both in my price range :(

Good responder

Dealership answered my question quickly, thoroughly, and professionally.

Prompt getting back to me

The dealer contacted me to say that the vehicle had been sold. They offered some alternate options, which I appreciated. However, I was specifically interested in the vehicle that had been sold.

I received a prompt follow up and they provided info on my trade opportunity. They were very professional. I,have not yet made a purchase decision but I am comfortable dealing with them.

Paul and Blake are good guys. Just missed on completing a deal unfortunately as I was travelling but good communicators and thorough.

Great experience

Al and his staff are unique. Great inventory , will be their client for ever, carvadquisition in a confortable manner, very clear and sincere

Sent all my info, filled out credit application, spike with a salesman and the finance guy, they told me they would call me back, I never heard back from them, and I have a 730 credit score.. Very unprofessional.

Dealer responded no to my cash offer. I have not heard back from them with counter price? They were polite but no deal.

Great

No complaints very courteous people

Pleasure to do business with.

Horrible communicators. After weeks of struggling to stay in communication with them- I even have a friend in the area that was available to view the car on my behalf and they jacked him around. Excuses that were not factual. Finally they apparely sold the car and didn't even let me know, since it is no longer for sale. Avoid these guys.

Very helpful

Pleasant discussion, patient, not pushy, very knowledgeable.

Blake is a good guy and is working to make everything right. I really underestimated him in the begining. DO NOT HESITATE TO BUY FROM MIAMI AUTO BROKER. Great guys great cars.

We made a deal and they decided to not honor our deal at the last minute. I would not recommend anyone to buy a vehicle form this place. There ethics seem to be extremely poor.

So far so good responded fast easy to deal with.. great experience.

Exceptional service..everything they offered was delivered. The place is impressive, the service superb. Al Torres is the ultimate professional. Buying a car there was a smooth experience.

I liked the dealer very nice, I did not buy for them but I would.

Seemed rushed and really weren't interested in making a deal from a distance. I was willing to travel for the right vehicle... however it won't be here.

Never was contacted. Made an appointment and representative never showed. Went to see car, car is not in a properly conditions. Also Carfax not available.

Great experience!

Contact was fine at first . Then they dropped the ball and never called back for an appt to see the cat

Dealership responded quickly