Mercedes-Benz of Rochester

4296 W Henrietta Rd
Rochester, NY 14623

Sales: (585) 563-3903

Service: (585) 424-4740

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Featured Listings
https://static.cargurus.com/images/forsale/2017/10/12/10/48/2013_mercedes-benz_m-class-pic-8636674179785944101-152x114.jpeg

2013 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Rochester, NY 14623

Great Deal
$3,991 BELOW
CarGurus IMV of $36,913

Price: $32,922

Mileage: 13,813

Location: Rochester, NY 14623

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Steel Gray Metallic Description: Used 2013 Mercedes-Benz M-Class ML 350 4MATIC for sale - $32,922, 13,813 miles with Premium 1 Package, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/10/10/12/03/2014_mercedes-benz_glk-class-pic-7320546583819313596-152x114.jpeg

2014 Mercedes-Benz GLK-Class GLK 350 4MATIC Used Cars in Rochester, NY 14623

Great Deal
$3,839 BELOW
CarGurus IMV of $32,370

Price: $28,531

Mileage: 31,660

Location: Rochester, NY 14623

Average time on market: 47 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Palladium Silver Metallic Description: Used 2014 Mercedes-Benz GLK-Class GLK 350 4MATIC for sale - $28,531, 31,660 miles with Premium 1 Package, Sunroof/Moonroof, Power Package
https://static.cargurus.com/images/forsale/2017/10/18/12/32/2012_bmw_5_series-pic-2928972443036767138-152x114.jpeg

2012 BMW 5 Series 535i xDrive Used Cars in Rochester, NY 14623

Great Deal
$2,639 BELOW
CarGurus IMV of $22,608

Price: $19,969

Mileage: 69,967

Location: Rochester, NY 14623

Average time on market: 37 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Carbon Black Metallic Description: Used 2012 BMW 5 Series 535i xDrive for sale - $19,969, 69,967 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Heat Package, Premium Package, Premium Sound Package, Climate Package, Luxury Package, Comfort Package, Sound Package, M Sport Package
https://static.cargurus.com/images/forsale/2017/08/05/10/55/2014_mercedes-benz_e-class-pic-5264262075351213605-152x114.jpeg

2014 Mercedes-Benz E-Class Used Cars in Rochester, NY 14623

Great Deal
$4,637 BELOW
CarGurus IMV of $36,564

Price: $31,927

Mileage: 27,971

Location: Rochester, NY 14623

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Polar White Description: Used 2014 Mercedes-Benz E-Class for sale - $31,927, 27,971 miles with Premium 1 Package, Sport Package, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/07/09/09/2013_mercedes-benz_sl-class-pic-2744330156402880611-152x114.jpeg

2013 Mercedes-Benz SL-Class SL 550 Used Cars in Rochester, NY 14623

Great Deal
$7,711 BELOW
CarGurus IMV of $61,630

Price: $53,919

Mileage: 19,265

Location: Rochester, NY 14623

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Black Description: Used 2013 Mercedes-Benz SL-Class SL 550 for sale - $53,919, 19,265 miles with Sport Package, Leather Seats, Driver Assistance Package, Navigation System, Premium 1 Package, Premium Package, Comfort Package
https://static.cargurus.com/images/forsale/2017/06/17/09/11/2015_mercedes-benz_c-class-pic-6869007813560797493-152x114.jpeg

2015 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Rochester, NY 14623

Good Deal
$2,682 BELOW
CarGurus IMV of $32,182

Price: $29,500

Mileage: 30,906

Location: Rochester, NY 14623

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Black Description: Used 2015 Mercedes-Benz C-Class C 300 4MATIC for sale - $29,500, 30,906 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/10/12/10/16/2013_subaru_brz-pic-533839586367072430-152x114.jpeg

2013 Subaru BRZ Premium Used Cars in Rochester, NY 14623

Good Deal
$1,424 BELOW
CarGurus IMV of $16,374

Price: $14,950

Mileage: 50,529

Location: Rochester, NY 14623

Average time on market: 17 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Wr Blue Pearl Description: Used 2013 Subaru BRZ Premium for sale - $14,950, 50,529 miles with Navigation System
https://static.cargurus.com/images/forsale/2017/06/15/10/35/2009_nissan_xterra-pic-5394135131244351366-152x114.jpeg

2009 Nissan Xterra SE 4WD Used Cars in Rochester, NY 14623

Good Deal
$1,419 BELOW
CarGurus IMV of $12,411

Price: $10,992

Mileage: 92,792

Location: Rochester, NY 14623

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Lightning Description: Used 2009 Nissan Xterra SE 4WD for sale - $10,992, 92,792 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/09/07/09/09/2010_mercedes-benz_gl-class-pic-8176298219448085186-152x114.jpeg

2010 Mercedes-Benz GL-Class GL 350 BlueTEC Used Cars in Rochester, NY 14623

Good Deal
$1,720 BELOW
CarGurus IMV of $22,306

Price: $20,586

Mileage: 86,770

Location: Rochester, NY 14623

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Capri Blue Metallic Description: Used 2010 Mercedes-Benz GL-Class GL 350 BlueTEC for sale - $20,586, 86,770 miles with Sunroof/Moonroof, Power Package, Navigation System, Alloy Wheels, Premium 1 Package, Memory Package, Premium Package
https://static.cargurus.com/images/forsale/2017/10/17/09/09/2014_mercedes-benz_slk-class-pic-5752457533161475670-152x114.jpeg

2014 Mercedes-Benz SLK-Class SLK 250 Used Cars in Rochester, NY 14623

Good Deal
$2,410 BELOW
CarGurus IMV of $36,231

Price: $33,821

Mileage: 21,795

Location: Rochester, NY 14623

Average time on market: 51 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Diamond Silver Metallic Description: Used 2014 Mercedes-Benz SLK-Class SLK 250 for sale - $33,821, 21,795 miles with Sport Package, Multimedia Package, Light Package, Navigation System, Premium Package
https://d3h904sbkuk881.cloudfront.net/3b/c8/76/9e-61e4-4c27-94f1-d22a9d40e42c/image-1.jpg

2013 Mercedes-Benz SL-Class SL 550 Used Cars in Rochester, NY 14623

Good Deal
$5,437 BELOW
CarGurus IMV of $65,343

Price: $59,906

Mileage: 6,611

Location: Rochester, NY 14623

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Diamond White Metallic Description: Used 2013 Mercedes-Benz SL-Class SL 550 for sale - $59,906, 6,611 miles with Premium 1 Package, Leather Seats, Driver Assistance Package, Navigation System, Premium Package, Comfort Package
https://static.cargurus.com/images/forsale/2017/10/12/10/48/2014_mercedes-benz_cla-class-pic-1863394151782235287-152x114.jpeg

2014 Mercedes-Benz CLA-Class CLA 250 Used Cars in Rochester, NY 14623

Good Deal
$1,480 BELOW
CarGurus IMV of $27,400

Price: $25,920

Mileage: 20,783

Location: Rochester, NY 14623

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Cirrus White Description: Used 2014 Mercedes-Benz CLA-Class CLA 250 for sale - $25,920, 20,783 miles with Navigation System, Premium 1 Package, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/09/21/10/41/2013_mercedes-benz_s-class-pic-7311513623115752686-152x114.jpeg

2013 Mercedes-Benz S-Class S 550 4MATIC Used Cars in Rochester, NY 14623

Good Deal
$2,861 BELOW
CarGurus IMV of $44,599

Price: $41,738

Mileage: 38,016

Location: Rochester, NY 14623

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Lunar Blue Metallic Description: Used 2013 Mercedes-Benz S-Class S 550 4MATIC for sale - $41,738, 38,016 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/10/11/18/47/2014_mercedes-benz_cla-class-pic-4715731091874839643-152x114.jpeg

2014 Mercedes-Benz CLA-Class CLA 250 Used Cars in Rochester, NY 14623

Good Deal
$1,420 BELOW
CarGurus IMV of $27,940

Price: $26,520

Mileage: 22,352

Location: Rochester, NY 14623

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Cirrus White Description: Used 2014 Mercedes-Benz CLA-Class CLA 250 for sale - $26,520, 22,352 miles with Premium 1 Package, Sport Package, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/18/13/31/2010_lexus_is_250-pic-3536142364008236421-152x114.jpeg

2010 Lexus IS 250 AWD Used Cars in Rochester, NY 14623

Good Deal
$1,031 BELOW
CarGurus IMV of $13,928

Price: $12,897

Mileage: 87,765

Location: Rochester, NY 14623

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Starfire Pearl Description: Used 2010 Lexus IS 250 AWD for sale - $12,897, 87,765 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 7, 2017
Very responsive. Bought local however.Ok
Is this review helpful? Yes | No
Sep 17, 2017
Artyv
Horrible. I live 4 hours away round trip, so I of course wanted someone to be at least halfway thorough and someone who's able to at least communicate a little bit lol. Neither of those could be found at West Herr's Mercedes of Rochester. Wanting to have somebody else take the bulk of the depreciation on these quickly depreciating cars, I was interested in a car that was about 2 years old like most smart people are. So, of course I told them I understand it's a used car so it's not going to be perfect, it's going to have some blemishes, I'm just wondering what and where they are. So much for attempting to build a rapport, they obv really didn't care and here's where logic ends. I was told by Sharon in sales the Mercedes I was interested in had no dings, dents, scratches absolutely nothing when the car was very rough to say the least. After numerous emails to her just to get the simple task of a couple questions answered and even a reply I gave up on her. I then spoke with Jeremy in sales. He was at least thorough enough initially to show me the car was in pretty rough shape and the exact opposite of what Sharon had relayed, but after he realized he couldn't pass the car off to me he became detached and didn't bother with replies either. Def looks like a pattern here people and unfortunately it's not a good one. It's a pattern of little to no integrity, and mind you this was with me being polite and respectful, and being interested in an upper echelon car like a C63 or E63 too! Wow, if they act this way with somebody not being super picky, being interested in a high-level car, and they act this way before they get your money, I don't even want to imagine the fiasco that could materialize after they get the sale and have your money! Be careful! Best case scenario they'll waste your time, and with time being the only thing we can't get more of that's just as bad. There are a lot of other options out there, go to one of them, any of them. You've been warned.
1 of 2 people found this review helpful.
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Aug 23, 2017
They have been very helpful.
0 of 1 people found this review helpful.
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Aug 13, 2017
permit
Very good
0 of 1 people found this review helpful.
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Jun 29, 2017
philmens
It was a great experience Mike Clark was pleasant, friendly, informative, helpful. I want to say a special thanks to Dan...
0 of 1 people found this review helpful.
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May 7, 2017
We went to the Dealer to drive a sprinter van to make sure it was what I really wanted, we met with Doug and he had exactly what was needed and put the deal together quickly and professionally and would highly recommend the dealer and their knowledge of their products!
0 of 1 people found this review helpful.
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Apr 25, 2017
burb92
The staff were very professional in every way and helpful. I was able to make a deal the same day and they went over and above to make this happen. I also was given the best deal on my trade in and I can say it was the best experience I have had at any dealership.
Is this review helpful? Yes | No
Feb 20, 2017
quick response
0 of 1 people found this review helpful.
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Feb 13, 2017
Excellent people to work with, fair and honest! I wish more dealers acted like this dealership.
Is this review helpful? Yes | No
Jan 31, 2017
excellent
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Jan 29, 2017
quesera
The dealer was supposed to get back to me, but never did!!
Is this review helpful? Yes | No
Dec 25, 2016
Good
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Oct 13, 2016
Excellent. Couldn't have been better
1 of 1 people found this review helpful.
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Aug 27, 2016
Fast contact time - pleasant experience.
1 of 1 people found this review helpful.
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Aug 1, 2016
Timely and professional response to my inquiries.
Is this review helpful? Yes | No
Jul 20, 2016
Salesman and Manager great!
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Feb 1, 2016
Very professional and pleasant group to work with.
Is this review helpful? Yes | No

Response from Mercedes-Benz of Rochester:

Thank you, Heather!
Jan 30, 2016
The staff at the West Herr Mercedes dealership was very friendly and knowledgable. They responded to my inquirery quickly and were able to answer any questions I had. The first car I checked on actually sold however they were able to locate the same car with more options at a great price. I would recommend this dealership to anyone.
1 of 1 people found this review helpful.
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Read 7 old reviews
Jun 10, 2015
Responded quickly to request for information and provided everything I needed to make my purchase decision.
Is this review helpful? Yes | No
Feb 26, 2015
Emailed, left phone number. Never called to let me know truck was sold.
Is this review helpful? Yes | No
May 25, 2013
Very nice people, very competent. Feel they were personally concerned that I find the right car for me.
Is this review helpful? Yes | No
Mar 5, 2013
Very responsive.
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Feb 15, 2013
Great customer service. Made me feel like I was family. They have a customer for life.
Is this review helpful? Yes | No
Oct 23, 2012
Outstanding!!!!!! Top Shelf Quality!!!!!!!
Is this review helpful? Yes | No
Jun 19, 2011
kevin fi manager, tells it like it is, he will make the deal, honest & no bs
Is this review helpful? Yes | No

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